NHTSA ID Number: 10234796
Manufacturer Communication Number: TJ36519
TSB/Document Date: 2023-04-24
Summary
VC App: PHEV Scheduled Charging Turned Off
Service and Parts Business
Technical Journal
TITLE:
VC App: PHEV Scheduled Charging Turned Off
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36519.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo
Car USA
2023-02-07
2023-02-10
FUNC GROUP:
FUNC DESC:
3238
Software
Page 1 of 2
“Right first time in Time”
DESCRIPTION:
Note: This Technical Journal is only valid for PHEV vehicles equipped with Android Automotive
Operating System (iCUP).
If a customer asks for information on when scheduled charging settings for iCUP PHEV will reappear
on Volvo Cars App, follow the instructions under “Service”.
CSC Customer Symptom Codes
Code
YL
6N
Description
Plug-in charging/No/reduced/incorrect function/With external AC-cable
Mobile app Volvo Cars/Other communication problems
DTC Diagnostic Trouble Codes
Vehicle Type
Type
224
225
227
235
236
238
246
256
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2023-2099
2023-2099
2022-2099
2022-2099
2022-2099
2022-2099
2022-2099
2023-2099
Plant
Chassis range
-
Produced and printed in the USA and available as an electronic document.
© 2023 VOLVO CAR USA, LLC
Struc Week
Range
202222-209952
202222-209952
202222-209952
202122-209952
202122-209952
202122-209952
202122-209952
202222-209952
Technical Journal 36519.1.0
SERVICE:
In November 2022 the settings for Scheduled Charging have been turned off in the Volvo Cars App.
The following information regarding this action taken was released in TIE news on 2022-11-11:
Since the team had to turn off the iCUP PHEV scheduled charging, we have had reports stating that
some customers can still see the timers, when they press on them and the app seems to wait for the
scheduled charging to start. Please note that a hotfix for 5.21 will resolve this. For the customers
thinking they can’t charge outside of the set timer, this is not the case, they can charge whenever but the
scheduling charging is not working properly.
Note: Since Scheduled Charging settings are not accessible via the IHU, iCUP PHEV vehicles lack this
functionality entirely for the time being.
In the meantime, the release of the overall fixes - that will enable the use of scheduled charging on iCUP
PHEV again - are scheduled:
LR PHEV (Engine code: H6) - software release 2023Q2
SR PHEV (Engine code: BC, BR) - software release 2023Q2
Note: As soon as information regarding a specific software release window is available, this TJ is going
to be updated.
This TJ is going to be updated also once the (not yet published) software release weeks are reached
and it is fully confirmed that the respective software release is going to enable the scheduled charging
functionality. By that time a total upgrade will be demanded.
As of now, this TJ does not require any task to be done.
List of abbrevations:
TJ - Technical Journal
VC App - Volvo Cars App
PHEV - Plug-in hybrid electric vehicle
iCUP - Infotainment Connectivity Unit Program (Android Automotive Operating System)
IHU - Infotainment Head Unit
SR - Standard range
LR - Long range
Warranty claim info:
No warranty claims accepted for this TJ
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support not needed”, use function group 3238.
Page 2 of 2
2023-02-10
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TSB/Document ID: TJ36519
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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