NHTSA ID Number: 10234793
Manufacturer Communication Number: TJ36507
TSB/Document Date: 2023-04-24
Summary
Factory Reset IHU
Service and Parts Business
Technical Journal
TITLE:
Factory Reset IHU
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36507.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo
Car USA
2023-01-31
2023-02-09
FUNC DESC:
FUNC GROUP:
Media, navigation and
communication
3900
Page 1 of 2
“Right first time in Time”
DESCRIPTION:
If the vehicle is showing symptoms that might be remedied by an IHU Factory Reset, please see advice
under Service.
CSC Customer Symptom Codes
Code
2V
Description
Technician information/Software/Vehicle communication/Not for warranty use
DTC Diagnostic Trouble Codes
Vehicle Type
Type
224
225
227
235
236
238
246
256
536
539
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2023-9999
2023-9999
2023-9999
2022-9999
2022-9999
2022-9999
2022-9999
2023-9999
2021-9999
2022-9999
Plant
Chassis range
-
Produced and printed in the USA and available as an electronic document.
© 2023 VOLVO CAR USA, LLC
Struc Week
Range
202222-999952
202222-999952
202222-999952
202122-999952
202122-999952
202122-999952
202122-999952
202222-999952
202037-999952
202139-999952
Technical Journal 36507.1.0
SERVICE:
First, check the software version of the vehicle (ref. TJ 36482 to locate SW version in-car, VIDA, and/or
TIE).
If the vehicle software version is older than v2.5, perform a total upgrade according to TJ 31543, prior
to performing the Factory Reset.
VEHICLE REPORT:
N/A
Page 2 of 2
2023-02-09
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TSB/Document ID: TJ36507
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
MFR Component System:
MFR Component Subsystem:
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