NHTSA ID Number: 10233166
Manufacturer Communication Number: B650422
TSB/Document Date: 2023-03-20
Summary
Due to component-related supply issues, the central information displays (CID) in some of the Model Year 2022 vehicles listed above were produced without the integrated touch screen function.
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TSB/Document ID: B650422
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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2/27/23, 3:48 PM
65 04 23_REPLACEMENT CID IN VEHICLES WITHOUT TOUCH SCREEN FUNCTION (SA 6UY)
SIB 65 04 23
REPLACEMENT CID IN VEHICLES WITHOUT TOUCH SCREEN
FUNCTION (SA 6UY)
☐
2023-02-10
THIS REPAIR IS MOBILE FRIENDLY
MODEL
G05 (X5 Sports
Activity Vehicle)
G22 (4 Series Coupe)
G06 (X6 Sports
Activity Coupe)
G23 (4 Series
Convertible)
G07 (X7 Sports
Activity Vehicle)
G26 (4 Series Gran
Coupe)
G20 (3 Series Sedan)
G29 (Z4 Roadster)
G42 (2 Series Coupe)
SITUATION
Vehicles with SA 6UY - “Omission of touch function” may later have the central information display (CID)
replaced with a touch function capable version.
CAUSE
Due to component-related supply issues, the central information displays (CID) in some of the Model Year
2022 vehicles listed above were produced without the integrated touch screen function.
These vehicles had the touch screen function disabled through the “Omission of touch function” (SA 6UY)
being added to their vehicle order.
The lack of this touch screen functionality is not a defect. The condition was disclosed to customers and
addressed by corresponding credit adjustments to compensate for this deficiency.
In the event of CID replacement in vehicles with SA 6UY, all replacement CIDs only can be ordered with
integrated touch screen function. An additional one-time conversion will need to be performed to enable
integrated touch screen function for these vehicles.
CORRECTION
If an SA 6UY vehicle requires a subsequent CID replacement due to:
1. CID malfunction or failure (including consequential), or
2. Damage/outside influences (For example: Insurance claim-related repair), or
3. A customer pay request for a hardware retrofit and conversion
Then note that all replacement CIDs automatically contain the integrated touch screen function. In SA 6UY
vehicles this function must also be additionally enabled in the vehicle through a one-time conversion
procedure.
Note: When the original CID is functioning properly, the SA 6UY “Omission of touch function” is
correct equipment/function level for these vehicles. No CID replacement/conversion procedure or
further action is necessary.
PROCEDURE
After replacing the CID, perform the “Conversion of CID Touch” using ISTA:
Connect the battery charger to the vehicle
Connect the programming system to the vehicle (ISTA 4)
Select the conversion option using the following path:
“Vehicle Management”
“Vehicle Modification”
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2/27/23, 3:48 PM
65 04 23_REPLACEMENT CID IN VEHICLES WITHOUT TOUCH SCREEN FUNCTION (SA 6UY)
“Conversion”
“Conversion of CID Touch”
Determine the measures plan
Accept and fully work through the measures plan with the control units to be programmed/encoded and enabled
Follow the rework list
Depending on the rework list, carry out a vehicle test and delete the fault memory if needed
After the programming has been completed, check functionality of the touch functions of the CID.
Note: ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW
-approved battery charger/power supply (SIB 04 23 10).
Programming and Encoding the Vehicle Control Units
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open. The programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level
or higher.
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open
campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the
corresponding Service Information Bulletin.
For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
Part Number
Refer to ETK
Description
Central Information Display
Quantity
1
CLAIM INFORMATION
This Service Information bulletin provides technical and repair-related information.
CID Retrofits or damaged CIDs as noted above are not covered under the BMW
limited warranties.
Eligible and Covered CID Replacements
Replacing a failed central information displays (CID) due to a defect in materials or workmanship is covered
under the terms of the BMW
Limited Warranty that applies.
Use the Defect Code “number” that applies to the covered
Defect Code: Refer to AIR/SIB CID replacement repair which necessitated the additional
one-time CID touch conversion procedure to be performed
To submit a claim, please follow the established and applicable warranty policy and procedures
(Labor/Parts) that apply to the repair being performed.
CID Replacement (As applicable to the repair performed)
Labor Operation
about:blank
Description
Copyright ©2023 BMW
of North America, Inc.
Labor Allowance
2/5
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65 50 057
65 04 23_REPLACEMENT CID IN VEHICLES WITHOUT TOUCH SCREEN FUNCTION (SA 6UY)
Removing and installing the Central Information Display
(Main work)
Refer to AIR
Removing and installing the Central Information Display
(Plus work)
Refer to AIR
Replacing central information display (Associated work
after vehicle diagnosis: 00 00 006/556 and 61 21 528)
Refer to AIR
Or:
65 50 557
Or:
65 50 558
Refer to AIR for the applicable flat rate labor operation codes (including the diagnosis that applies*) and the
flat rate unit (FRU) allowances.
Only one Main labor operation code can be claimed per repair visit.
Additionally, for a:
One-Time CID Conversion Procedure with performing an open Programming Technical Campaign
Labor Operation
65 99 000
Description
Perform the “Conversion of CID Touch” procedure
Labor Allowance
1 FRU
Or, for a:
One-Time Conversion Procedure without an open Programming Technical Campaign
Labor Operation
61 00 730
And:
65 99 000
Description
Program/encode control unit(s), includes deleting the
fault memory
Labor Allowance
Perform the “Conversion of CID Touch” procedure
1 FRU
Refer to AIR
Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work
procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in
AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure,
claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
Copyright ©2023 BMW
of North America, Inc.
about:blank
3/5
2/27/23, 3:48 PM
Parts Feedback
65 04 23_REPLACEMENT CID IN VEHICLES WITHOUT TOUCH SCREEN FUNCTION (SA 6UY)
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Copyright ©2023 BMW
of North America, Inc.
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4/5
2/27/23, 3:48 PM
65 04 23_REPLACEMENT CID IN VEHICLES WITHOUT TOUCH SCREEN FUNCTION (SA 6UY)
Copyright ©2023 BMW
of North America, Inc.
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