UPDATE PRIOR TO SALE
NOTICE

Global Service Action
Number: N763v6 UPS85226

Changes are highlighted in blue

Subject:

Publication No.: N763v6 UPS8522-6

Camshaft Carrier Drill Hole

Model: Range Rover (LK)
Model Year: 2023
Model: Range Rover Sport (L1)
Model Year: 2023
Model: Discovery (LR)
Model Year: 2023
Model: Defender (LE)
Model Year: 2023
Model: Range Rover Velar (LY)
Model Year: 2023 - 2024
Date of Issue: 07 February 2023
Expiry Date: 09 December 2023

To:

All National Sales Companies (NSCs), importers, retailers and authorized repairers.

For the
Attention of:

The approved Jaguar Land Rover (JLR) retailer/authorized repairer.

Important:

Rest of World: Quarantine in retailer/authorized repairer or applicable NSC location.
North American Territories: Quarantine in retailer/authorized repairer or applicable NSC location.
NOTE: The information in this campaign is intended for use by professional technicians. If you are not a
JLR retailer/authorized repairer, do not assume that a condition described affects a specific vehicle.
Contact an authorized JLR retailer/authorized repairer to determine if this campaign applies to a specific
vehicle.
This campaign has been re-issued to advise retailers/authorized repairers of a change to the parts quantity
for part number LR105428.
This campaign does not apply to any vehicles already registered and in use, either with the
retailer/authorized repairer, or customer. Any vehicle already in use may continue to be driven and any
repair instructions will be communicated through a separate campaign.

FOR THE ATTENTION OF ALL:
DESCRIPTION OF ISSUE
A potential concern has been identified on specific vehicles within the above vehicle range.
A concern has been identified on a small number of vehicles with a 3.0l P6 Petrol engine, where one of the camshaft carrier holes
has not been fully drilled. As a result, the oil channel could be blocked leading to an accumulation of engine oil against the pressure
control valve rubber membrane.
ACTION TO BE TAKEN
This campaign directs retailers/authorized repairers to quarantine any unsold vehicles in the affected vehicle range.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty
Portal will be updated to reflect only those vehicles affected.
Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as
the repair has been successfully completed.
Refer to the warranty section of this campaign for details of the Related Damage Process. At the time of confirming a booking for a
vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the
correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.

CUSTOMER COMMUNICATION
Should this campaign mean that you are unable to deliver an affected vehicle to a customer at an agreed handover date, advise the
customer of the following:
"JLR are committed to delivering vehicles to our customers of the highest quality, complete with the very latest hardware and
software. Our vehicles are continually evolving with our Engineering and Design teams constantly looking for new and innovative
ways to further enhance and develop our vehicles. JLR have advised us that there is an upgrade to be completed on your vehicle
and have instructed us to complete this action prior to handing the vehicle over to you. JLR apologize that this upgrade may delay
the delivery of your new vehicle but are committed to make sure customers benefit from the very latest technology to make sure your
ownership experience is the best possible."
If necessary, you may communicate technical details of the repair or upgrade that is required on the vehicle, this is at your discretion.
RETAILER EMPOWERMENT
We appreciate the frustration experienced by both our customers and retailers with regards to the launch of any Update Prior to Sale
(UPS) notice.
Following the launch of Retailer Empowerment (and where you feel it appropriate), you now have the ability to offer goodwill to
customers who have suffered delays in the delivery of their vehicle. Any goodwill offer should be specifically for a customer whose
vehicle delivery has been delayed due to UPS activity to acknowledge the poor experience.
Should you have any questions, please contact the Customer Relationship Center (CRC) in the first instance for help and support.
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles
must be repaired prior to handover of the vehicle for retail sale.

Yours faithfully
Steve Oldham
Global Customer Care Quality Director

SERVICE INSTRUCTION - N763V6 UPS8522-6
Parts Information - The below parts must be renewed
The parts below should be ordered through JLR in the normal manner. Parts should only be ordered when the inspection has been completed and parts
are deemed to be required.

NOTE: The 2 radiator coolant hose retaining clips listed below must be renewed if damaged during removal.
Model

Description

Part No.

Qty. % Of vehicles requiring this part*

All

Camshaft carrier gasket

LR121760 1

2

All

Camshaft carrier

LR166794 1

2

All

Upper timing chain cover gasket

LR121753 1

2

All

Upper timing chain tensioner

LR121800 1

2

All

Continuous Variable Valve Lift (CVVL) gasket LR121761 1

2

All

Fuel injector install kit

LR105428 6

2

All

Engine vent oil separator gasket

LR178889 1

2

Range Rover
Turbocharger clamp
Range Rover Sport
Discovery
Defender

LR178970 1

2

Range Rover
Variable Camshaft Timing (VCT) bolts
Range Rover Sport
Discovery
Defender

LR135872 1

2

Range Rover
Exhaust outlet gasket
Range Rover Sport
Discovery
Defender

LR162995 1

2

Range Rover
Turbocharger outlet gasket
Range Rover Sport
Discovery
Defender

LR121356 1

2

Range Rover
VCT solenoid seal
Range Rover Sport
Discovery
Defender

LR148214 2

2

Range Rover
Radiator coolant hose retaining clip
Range Rover Sport
Discovery
Defender

LR175780 2

2

*When ordering parts, order no more than the expected percentage failure rate of parts identified.
The parts should only be ordered when the inspection has been completed and parts are deemed to be required.

Parts Information - The parts below must be re-installed - DO NOT DISCARD THE BELOW PARTS
The parts below should not be ordered, these parts must be removed and re-installed.
Description

Part No.

Camshaft Position Sensor (CMP) o-rings

LR095781

Center upper timing chain guide

LR121802

Left upper timing chain guide

LR121801

Center upper timing chain guide M6 bolts LR073655

Description

Part No.

Left upper timing chain guide M8 bolt

LR123057

Blanking plug

LR073789

Oil filler neck o-ring

LR133542

High Pressure (HP) fuel pump bolts

LR128483

HP fuel pump o-ring

LR010861

Exhaust M8 nuts

RYH500350

Fuel rail bolts

LR128535

NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only.
Always refer to TOPIx to obtain the latest repair time.

SROs
Model

Engine

Description

SRO

Time

All

All

Inspect camshaft carrier - No further
action

05.10.10 0.1

Range Rover

Ingenium I6 3.0L petrol Plug-in Hybrid Electric Vehicle
(PHEV)

Inspect and renew camshaft carrier

12.13.49 8.8

Range Rover - Right hand drive