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NHTSA ID Number: 10232652

Manufacturer Communication Number: NTB08-097K

TSB/Document Date: 2023-03-07


Summary

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


Reference the appropriate Electronic Service ManualeBay logo for information regarding the
proper steps to adjust the alignment.

Make sure the steering wheel is straight when adjusting the front wheel toe.
HINT: The Steering Wheel Offset Gauge/Centering Tape (or masking tape) can be
used to center the steering wheel while standing outside of the car during the
alignment process.

4. Road test to confirm the steering wheel is straight (not off-center 2 mm or more).

5. Remove the Steering Wheel Offset Gauge.

6. Attach to the Repair Order a copy of the alignment machine printout showing the
BEFORE and AFTER alignment readings. Write on the print-out the amount of steering
wheel off-center (in millimeters) before and after the alignment.

7. If necessary, use the appropriate CONSULT software (C-III plus or C4) to adjust the
Steering Angle Sensor.

Refer to the appropriate Electronic Service ManualeBay logo to determine if this adjustment is
necessary.

HINT: If wheel alignment is performed, attach a copy of the alignment machine print-out
showing the BEFORE and AFTER alignment readings.

9/15

NTB08-097K

CLAIMS INFORMATION
Submit a Primary Operation (PO) line claim using the following claims coding:
IF REQUIRED:
DESCRIPTION
Procedure A: Swap front and rear tires (side to
side) and re-initialize TPMS

OP CODE

SYM

DIA

FRT

PX35AA

CA

44

0.5

OP CODE

SYM

DIA

FRT

PX36AA

CA

02

0.9

SYM

DIA

FRT

CA
CA
CA
CA

02
02
02
02

0.4
0.8
1.1
1.5

IF REQUIRED:
DESCRIPTION
Procedure B: Swap tires per procedure B,
perform up to two test drives, and re-initialize
TPMS
OR:
For vehicles with different size tires or directional tires.
DESCRIPTION
OP CODE
Procedure B: Swap tires per procedure B,
perform test drive and re-initialize TPMS
If 1 tire is swapped
PX37AA
If 2 tires are swapped
PX38AA
If 3 tires are swapped
PX39AA
If 4 tires are swapped
PX40AA
OR:
DESCRIPTION
OP CODE SYM DIA
FRT
Alternative Procedure A and B
WD52AA
CA
44
(1)
Wheel Balance
(1) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated FRT.
IF REQUIRED:
DESCRIPTION
OP CODE SYM DIA
FRT
Procedure C: Adjust wheel alignment
(2)
CA
44
(3)
(2) Reference the WD-Chassis Adjustment section in the current NissaneBay logo Warranty Flat Rate
Manual, use the OP-CODE that matches the vehicle and operation performed.
(3) Reference the current Nissan Warranty Flat Rate Manual and use the indicated FRT.
IF REQUIRED:
For tire replacement claims information, reference the current NissaneBay logo Warranty Flat Rate
Manual.
Submit a Primary Operation (PO) line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Steering Wheel Off-Center – Adjust
WD34AA
EC
44
(1)
(1) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated FRT.
HINT: If wheel alignment is performed, attach a copy of the alignment machine print-out
showing the BEFORE and AFTER alignment readings.

10/15

NTB08-097K

Appendix
Relationship of alignment settings to vehicle pull

Camber:
The camber thrust direction will be to the side
with the “most positive” camber setting.
EXAMPLE: If the left camber is significantly
higher (more positive) than the right, the vehicle
will tend to drift or pull to the left.

Figure 5

Caster:
The caster thrust direction will be to the side
with “most negative” caster setting.
EXAMPLE: If the left caster is significantly
higher (more positive) than the right, the vehicle
will tend to drift or pull to the right.

Figure 6

Thrust Angle:
The rear Thrust Angle should be close to 0.
Excessive thrust angle may cause the steering
wheel to be off-center.

Figure 7

11/15

NTB08-097K

Appendix (continued)
Caster camber adjustment
There is no provision provided for adjusting caster and camber on many NissaneBay logo models,
but some adjustment may be achieved by the following methods:

Strut Suspension Camber Adjustment
a. Raise the vehicle and remove the front tires.
b. Loosen the upper steering knuckle bolts and nuts.
c. Adjust the camber by moving the steering knuckle within the range of the free play of
the bolts.
d. Tighten the bolts to the specified torque (refer to the Electronic Service ManualeBay logo).
e. Reinstall the front wheels and lower the vehicle. Jounce (bounce) the front and rear
of the vehicle several times to stabilize the suspension.

Strut Suspension Camber & Caster Adjustment
a. Raise the vehicle and remove the front wheels.
b. Loosen the upper strut mount bolts.
c. Adjust camber and caster by moving the upper strut mount within the range of the
free play of the bolts.
d. Tighten the bolts to the specified torque (refer to the Electronic Service ManualeBay logo).
e. Reinstall the front wheels and lower the vehicle. Jounce (bounce) the front and rear
of the vehicle several times to stabilize the suspension.

Cradle Camber & Caster Adjustment
a. Loosen all of the cradle bolts. (DO NOT remove any of these bolts.)
b. Adjust camber and caster by moving the cradle within the range of the free play of
the bolts. (Side to side movement will change Camber and SAI; Fore-Aft movement
will change Caster).
c. Tighten the bolts to the specified torque (refer to the Electronic Service ManualeBay logo).
d. Jounce (bounce) the front and rear of the vehicle several times to stabilize the
suspension.
12/15

NTB08-097K

SPECIAL TOOLS

Additional tools are available from Tech•Mate online: www.techmatetools.com, or by
phone: 1-833-397-3493.
HINT: When ordering, keep in mind that the tool part number prefix has changed
from “J” to “NI”. For example, J-49286-3 is now NI-49286-3.

Steering Wheel Offset Gauge (Centering Tape) – Tool # J-49286-3
(New part number: NI-49286-3)

The Steering Wheel Offset Gauge
(Centering Tape) is a set of one-time use
stickers that are attached to the steering
wheel and the steering column cover.

Tool Use
Figure 8

Turn/adjust the steering wheel to the straight
position (spokes of steering wheel are
straight across).
Attach the sticker with numbers on the
steering column cover.
Attach the arrow sticker on the steering
wheel. Make sure the arrow lines up with the
0 (zero) mark.
When you road test the vehicle you can read
how many millimeters the steering wheel is
off-center.

Figure 9
Mark center

HINT: If stickers are not available, use a
piece of masking tape on the steering wheel
and on the steering column. Mark where the
steering wheel is centered and a maximum
mark to either side (refer to page 8 for
vehicle maximum allowable offset).

Mark
maximum
offset

Figure 10
13/15

NTB08-097K

Road Crown Gauge (Tilt Indicator) – Tool # J-49286-2
(New part number: NI-49286-2)
The Road Crown Gauge (Tilt Indicator)
measures the amount of road crown in
degrees.

The suction cup is used to attach the Road
Crown Gauge (Tilt Indicator) to a secure spot
on the vehicle dash.

Tool Use
Before the road test, calibrate the gauge.

Figure 11

HINT: The gauge must be calibrated with the
same weight in the vehicle as there will be
during the road test. For example, if you plan
to have an assistant in the vehicle during the
road test, calibrate the gauge while both of
you are sitting in the vehicle.

There are two ways to calibrate the gauge:

Preferred method: Park the vehicle on
a level surface, such as an alignment
rack and calibrate the gauge by moving
the gauge until the ball is on the zero
mark.

Figure 12

If you do not have a perfectly flat level surface:
a. Park the vehicle on a reasonable flat level surface and note the gauge reading.
b. Turn the vehicle 180 degrees so the vehicle is in the same spot but facing the
opposite direction and note the gauge reading.
c. Move/calibrate the gauge so it reads half the difference between the two
readings.
For example, if the first reading is -1 and the second reading (after moving the
vehicle) is +3, half way between is +1.
1st reading -1
-6

-4

2nd reading +3

-2

2

4

6

Calibrate gauge to +1
14/15

NTB08-097K

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

October 9, 2008

NTB08-097

Original bulletin published

February 2, 2009

NTB08-097a

CLAIMS INFORMATION revised

August 26, 2009

NTB08-097b

Publication date updated to include the latest
models and model years

April 5, 2011

NTB08-097c

Changes made throughout

April 26, 2011

NTB08-097d

Page 4 revised

September 21, 2011

NTB08-097e

Publication date updated to include the latest
models and model years

November 21, 2011

NTB08-097f

Linked General Procedures revised

May 14, 2018

NTB08-097g

Changes made throughout

June 21, 2018

NTB08-097h

December 17, 2020

NTB08-097i

November 18, 2021

NTB08-097J

February 22, 2023

NTB08-097K

Publication date updated to include the latest
models and model years
Publication date updated to include the latest
models and model years
Publication date updated to include the latest
models and model years
Publication date updated to include the latest
models and model years, Tech•Mate information
revised on page 13, updated Special Tool part
names and numbers applied throughout, and
CONSULT software references revised on pages
7 and 9

15/15

NTB08-097K

12

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TSB/Document ID: NTB08-097K

Replacement Service Bulletin Number:

MFR Communication Date: 2023-02-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


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