NHTSA ID Number: 10232543
Manufacturer Communication Number: WQK47R
TSB/Document Date: 2023-03-06
Summary
Brake Line Corrosion
(2-1) Spraying Brake Pipe Portion G:
(2-1-1) Insert nozzle between the fuel tank
and the body frame. (Photo G0)
Body Frame
Front
(2-1-2) Insert the nozzle in front of the clip
between the brake pipe and body
frame. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G1)
Nozzle
Photo G0
Fuel Tank
Clip
Front
Body Frame Photo G1
(2-1-3) Insert the nozzle in front of the clip
between the brake pipe and the
fuel tank. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G2)
Photo D2
Front
Nozzle
(2-1-4) Insert the nozzle in the rear of the
clip between the brake pipe and
fuel tank. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G3)
Photo G2
Body Frame
Fuel Tank
Body Frame
Front
Brake Pipe
Clip
Front
(2-1-5) Insert the nozzle in the rear of the
clip between the brake pipe and body
frame. Remove the nozzle while
spraying for 3 seconds or more.
(Photo G4)
Nozzle
Photo G3
Brake Pipe
Nozzle
Photo G4
Continued...
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 25
(2-2) Spraying Brake Pipe Portion F:
(2-2-1) Insert the nozzle through rear of 2-2
Way Connector between the fuel
tank and the body frame. Remove
the nozzle while spraying for 3
seconds or more. (Photo F0)
2-2 Way Connector
Nozzle
Front
Fuel Tank
Body Frame
Photo F0
Clip
(2-2-2) Insert the nozzle in front of the clip
until the nozzle touches body frame.
Remove the nozzle while spraying
for 3 seconds or more. (Photo F1)
Nozzle
Photo F1
Clip
(2-2-3) Insert the nozzle in rear of the clip
until nozzle touches the body frame.
Remove the nozzle while spraying
for 3 seconds or more. (Photo F2)
Nozzle
Photo F2
IMPORTANT :
•
Be sure to spray until sprayed wax material
drips. (Photo F3)
•
To insure the proper amount of wax
material is applied, follow the steps listed
above closely.
(2-3) Spraying Brake Pipe Portion D:
Photo F3
Nozzle
IMPORTANT: Use a flashlight to illuminate the front
of the fuel tank area while spraying to make sure the
anti-rust wax material is applied to the proper areas.
(2-3-1) Insert the nozzle to spray the left side
of the 2-2 Way Connector. Remove
the nozzle while spraying for 3
seconds or more. (Photo D1)
Bulletin Number: WQK-47R; Revised: July 29, 2014
2-2 Way Connector
Photo D1
Continued...
Page 26
2-2 Way Connector
(2-3-2) Insert the nozzle to spray the right
side of the 2-2 Way Connector.
Remove the nozzle while spraying
for 3 seconds or more. (Photo D2)
Nozzle
Photo D2
IMPORTANT:
•
Be sure to spray until sprayed wax material
drips. (Photo D3)
•
To insure the proper amount of wax is
applied, follow the steps listed above closely.
(3) R
einstall fuel tank cover and lower the vehicle
using two (2) new Self-Lock nuts.
Photo D3
REMINDER: The 2 self-locking nuts securing each fuel tank cover are one-time use items
and must always be replaced when removed.
7. [Step 4] BRAKE PIPING REPLACEMENT (ONLY after confirming fluid leakage)
Replace applicable PIPE ASSY CTR BK, PIPE ASSY R and CONNECTOR 2-2WAY with
new parts using the applicable part numbers listed in the Parts catalog and following the
procedure outlined in the applicable Service Manual.
IMPORTANT: After installation of any replacement brake piping is complete, the anti-rust
wax material must be applied to complete the repair. Follow the procedures listed above for
application of anti-rust wax material to the new brake piping: [Step 3] APPLICATION of
RUST-PROOFING.
RECALL IDENTIFICATION LABEL
Type or print the necessary information on a Service Program identification label. The
completed label should be attached to the vehicle’s upper radiator support.
Additional labels are available through normal parts ordering channels. The part number is
MSA6P1302. Ordering qty 1 = 1 sheet of 20 labels.
PART NUMBER
APPLICABILITY
DESCRIPTION
ORDER QUANTITY
MSA6P1302
All models
Campaign Completion Labels
(contains one sheet of 20 labels)
1
WQK-47
Continued...
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 27
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit to perform this recall will be based on the submission of properly completed repair order
information. Retailers may submit claims through ‘Vehicle Claim Entry’ on Subarunet.com.
Listed below is claim entry information:
CLAIM
TYPE
CAMPAIGN
CODE
APPLICABILITY
Impreza, WRX,
STI, and Forester
RC
LABOR
A153-548
A153-544
WQK-47
Legacy and
Outback
PART NUMBER
A153-348
A153-344
LABOR
TIME
DESCRIPTION
Brake Pipe Inspection
and Rustproofing
Brake Pipe Inspection,
Replacement and Rustproofing
Brake Pipe Inspection
and Rustproofing
Brake Pipe Inspection,
Replacement and Rustproofing
0.3
6.0
0.2
6.8
APPLICABILITY
DESCRIPTION
QUANTITY
SOA635133
All models
Nox-Rust
® 712AM Rust-proofing
material – one repair
(for claim purposes only)
1
42009FG000
Impreza, WRX,
STI, and Forester
WQK-47 Self Lock Nut Kit
(contains two self locking nuts)
1
If brake line replacement is necessary, please refer to the parts catalog for the applicable part
numbers.
Continued...
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 28
OWNER NOTIFICATION LETTER (FORESTER, IMPREZA, WRX AND STI)
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below.
Subaru Recall Campaign WQK-47
NHTSA Recall No. 14V-311
July 2014
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 20092013 Subaru Forester models, some 2008-2011 model year Subaru Impreza, WRX, and STI vehicles, and in some
2012-2014 model year Subaru Impreza WRX and STI vehicles currently or formerly registered in at least one of the
following states and the District of Columbia:
Connecticut
Delaware
District of Columbia
Illinois
Indiana
Iowa
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
New Hampshire
New Jersey
New York
Ohio
Pennsylvania
Rhode Island
Vermont
West Virginia
Wisconsin
DESCRIPTION OF THE SAFETY DEFECT
Subaru has determined that your vehicle may have been manufactured with brake lines that could, over time, corrode
if exposed to salt, such as salt used to treat roads in the winter time.
Depending on driving conditions, salt water could splash on the brake lines through a gap in the fuel tank protector,
resulting in excessive corrosion of the lines. Excessive corrosion could eventually cause perforation of a brake
line(s) resulting in a brake fluid leak.
DESCRIPTION OF THE SAFETY HAZARD
Your vehicle has a dual circuit braking system. Each circuit works independently and diagonally across the vehicle.
If one circuit of the brake system fails, the other half of the system still works. Should a brake line corrode to the
point of developing a perforation, brake fluid will leak from the line(s) causing the related circuit to eventually lose
effectiveness. In this situation, there would be an increase in the amount of brake pedal travel distance and foot
pressure required to slow or stop the vehicle. This might cause the driver to misjudge the amount of brake pedal
travel required to achieve the desired stopping distance, increasing the risk of a crash.
INSPECTION / REPAIR
Subaru will inspect and test the current condition of your vehicle’s brake lines. If they are found to be acceptable,
anti-corrosion material will be applied to the areas of concern as a preventative measure. If any of the lines are
found to be unacceptable, they will be replaced and anti-corrosion material will be applied to the new brake lines.
These repairs will be performed at no cost to you.
Continued...
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 29
WHAT YOU SHOULD DO
Subaru is in the process of acquiring anti-corrosion materials and replacement parts necessary to perform this repair.
Once there is a sufficient supply of the anti-corrosion materials and parts to perform this repair, Subaru will recontact you by mail advising you to proceed with scheduling an appointment with your Subaru retailer (dealer).
There are several important precautions you should take until this repair has been performed:
•
If you experience the condition described above while braking, continue to apply steady pressure on the
brake pedal until the vehicle comes to a stop. Immediately contact your Subaru retailer for assistance.
•
If you notice fluid leaking from the vehicle, do not operate the vehicle. Immediately contact your Subaru
retailer for assistance.
•
If the brake system warning light remains illuminated on the instrument panel with the parking brake fully
released, do not operate the vehicle. Immediately contact your Subaru retailer for assistance.
•
Always maintain a safe distance from other vehicles while driving. The normally recommended minimum
distance is one car length of space for every 10 mph of speed.
•
As a precautionary measure, it is highly recommended that you use extra care while operating the vehicle
in confined areas such as parking lots and while parking your vehicle in a garage, car port or other
structure.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge
for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the
time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address
and telephone number to the address listed below.
Subaru of America, Inc.
Customer-Retailer Services Department, Attention: WQK-47 Recall
P.O. Box 6000, Cherry Hill, NJ 08034-6000
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt
to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be
completed.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or, if
you prefer to update this information online, please go to www.subaru.com, select Contact Us then select Update
Address from the drop down menu.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”.`
If you need additional assistance, please contact us directly:
•
E-mail: Go to www.subaru.com and select “Contact Us”.
•
elephone: 1-800-SUBARU3 (1-800-782-2783)
T
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET.
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
.S. Postal mail: Write us at Subaru of America, Inc.
U
Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.
Continued...
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 30
After you receive a second notice from Subaru informing you that there is a sufficient supply of the anti-corrosion
materials and parts to perform this repair, please contact us immediately if the Subaru retailer fails or is unable to
make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE,
West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your
vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in
the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this
matter may cause and upon second notification we urge you to schedule an appointment as soon as possible to have
this repair performed.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within
10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable
vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the
date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle
leased to another person for a term of at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 31
OWNER NOTIFICATION LETTER (LEGACY AND OUTBACK)
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below.
Subaru Recall Campaign WQK-47
NHTSA Recall No. 14V-311
July 2014
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 20052009 Subaru Legacy and Outback models currently or formerly registered in at least one of the following states and
the District of Columbia:
Connecticut
Delaware
District of Columbia
Illinois
Indiana
Iowa
Maine
Maryland
Massachusetts
Michigan
Minnesota
Missouri
New Hampshire
Vermont
New Jersey West Virginia
New York Wisconsin
Ohio
Pennsylvania
Rhode Island
DESCRIPTION OF THE SAFETY DEFECT
Subaru has determined that your vehicle may have been manufactured with brake lines that could, over time, corrode
if exposed to salt, such as salt used to treat roads in the winter time.
Depending on driving conditions, salt water could splash on the brake lines through a gap in the fuel tank protector,
resulting in excessive corrosion of the lines. Excessive corrosion could eventually cause perforation of a brake
line(s) resulting in a brake fluid leak.
DESCRIPTION OF THE SAFETY HAZARD
Your vehicle has a dual circuit braking system. Each circuit works independently and diagonally across the vehicle.
If one circuit of the brake system fails, the other half of the system still works. Should a brake line corrode to the
point of developing a perforation, brake fluid will leak from the line(s) causing the related circuit to eventually lose
effectiveness. In this situation, there would be an increase in the amount of brake pedal travel distance and foot
pressure required to slow or stop the vehicle. This might cause the driver to misjudge the amount of brake pedal
travel required to achieve the desired stopping distance, increasing the risk of a crash.
INSPECTION / REPAIR
Subaru will inspect and test the current condition of your vehicle’s brake lines. If they are found to be acceptable,
anti-corrosion material will be applied to the areas of concern as a preventative measure. If any of the lines are
found to be unacceptable, they will be replaced and anti-corrosion material will be applied to the new brake lines.
These repairs will be performed at no cost to you.
THIS RECALL REPLACES AND UPDATES ANY PREVIOUS BRAKE LINE CORROSION RECALLRELATED REPAIRS PERFORMED
This recall replaces and updates Subaru’s previous brake line corrosion recall applicable to some 2005-2009 Legacy
and Outback models, issued in May of 2013. In addition to the repair procedure of the previous recall, this recall
includes inspection and treatment of other areas of the brake lines.
Continued...
Bulletin Number: WQK-47R; Revised: July 29, 2014
Page 32
IMPORTANT NOTE: If you already had a previous brake line corrosion recall repair performed on
your vehicle, you must also have this recall performed to ensure that all affected areas are acceptable
and treated with anti-corrosion material as a preventative measure.
WHAT YOU SHOULD DO
You should immediately contact your Subaru retailer (dealer) for an appointment to have the brake lines inspected
and repaired as indicated in the “Inspection / Repair” section of this letter.
There are several important precautions you should take until this repair has been performed:
•
If you experience the condition described above while braking, continue to apply steady pressure on the
brake pedal until the vehicle comes to a stop. Immediately contact your Subaru retailer for assistance.
•
If you notice fluid leaking from the vehicle, do not operate the vehicle. Immediately contact your Subaru
retailer for assistance.
•
If the brake system warning light remains illuminated on the instrument panel with the parking brake fully
released, do not operate the vehicle. Immediately contact your Subaru retailer for assistance.
•
Always maintain a safe distance from other vehicles while driving. The normally recommended minimum
distance is one car length of space for every 10 mph of speed.
•
As a precautionary measure, it is highly recommended that you use extra care while operating the vehicle in
confined areas such as parking lots and while parking your vehicle in a garage, car port or other structure.
HOW LONG WILL THE REPAIR TAKE?
The time to inspect the brake lines and apply anti-corrosion material is approximately 12 minutes. If it is determined
that the brake lines require replacement, the total estimated repair time is 7 hours. However, it may be necessary
to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru
retailer flexibility in scheduling. Please present this letter to your Subaru retailer at the time this repair procedure is
performed.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge
for the same repair.
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TSB/Document ID: WQK47R
Replacement Service Bulletin Number:
MFR Communication Date: 2014-07-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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