Technical product information
Bentayga and New Flying Spur Hybrid– DTC P103A00 evident – Engine Oil Fuel Portion Too High
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Kingdom E01 Bentley UK (6E01),United
States E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area

Brand
Transaction
2062365/4
No.
Level
EH
Status
Approval
Release
date
Event memory entries

Diagnostic address
Event memory entry
Fault type Fault status
0001 - Engine electronics P103A00: Engine oil Fuel portion too high
static
0001 - Engine electronics P103A00: Engine oil Fuel portion too high
Intermittent
New customer code
Object of complaint

Complaint type

Position

engine -> lubrication system -> engine oil component / consumables -> too much

Vehicle data
Bentayga and New Flying Spur Hybrid
Sales types
Type
4V14F9
4V14F9
4V14F9
4V14F9
4V14F9
ZG23GB
ZG23GB

MY
2019
2020
2021
2022
2023
2022
2023

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
Document name
master.xml

INTERNAL

Technical product information
Bentayga and New Flying Spur Hybrid– DTC P103A00 evident – Engine Oil Fuel Portion Too High

Transaction No.: 2062365/4

Customer statement / workshop findings
Customer statement
•

Warning message within the DIP

•

The message asks the customer to ‘warm up engine’ accompanied by a yellow warning (Figure 1) No other symptoms are experienced.

Figure 1
Workshop findings
•

DTC P103A00 evident - Engine Oil Fuel Portion Too High (Figure 2)

Figure 2
•

Smell of fuel in the engine oil

Technical background
The warning is caused by the level of unburnt fuel in the engine oil. This value is calculated by the Engine Control Module (ECM) and is based
on the driver usage pattern
The more cold starts the Internal Combustion Engine (ICE) is exposed to the higher the chance of fuel making its way into the engine oil via the
cylinders
When the fuel calculation reaches the pre-programmed amount this then causes the DTC to be triggered

Production change
Not applicable

Measure
Using ODIS – Navigate and read the following values:
•

IDE10063 – Engine oil current value NOTE: Must be 100% or less other wise the DTC cannot be deleted

•

IDE09531 - Total mass of gasoline and alcohol in the oil (Level of fuel within the engine oil - Calculated by the ECM)
NOTE: If the value is larger than > 250 grams, the error cannot be deleted.

1) The operative should navigate to and read the following IDE values using ODIS
•

A screen shot showing all requested IDE values should be added to a new or existing DISS query to enable any future diagnosis concerns

INTERNAL

Required IDE values

2) Referring to the Rep.Gr 17- Check the engine oil level NOTE: Ensure the method within Rep.Gr 17 is followed
•

IMPORTANT: In the event the engine oil level is deemed as excessively high, the oil level should be reduced/corrected - Refer to Rep.Gr
17 - Drain the required amount of engine oil to adjust the oil level to specification

IMPORTANT: Always ensure a new drain plug is fitted
3) Drive the vehicle in SPORT mode for 30 KM (Observing all local speed limits) with enthusiastic driving to reduce the fuel MWB value
(IDE09531) to less than 50 grams
In the event the MWB value (IDE09531) cannot be reduced lower than 50 grams, please raise a DISS query and await further
instruction prior to conducting any further work
•

In the event the MWB value (IDE09531) has been successfully reduced (Lower than 50 grams) Erase the applicable DTC’s

4) Referring to Rep.Gr 17- Check the engine oil level is correct post road test to confirm any evaporated fuel has not reduced the oil level

INTERNAL

Warranty accounting instructions
Time to check engine oil level
Warranty type
110 or 910
Damage service number 17 01
Damage code
00 34
Labour
Labour operation code
17 01 01 01
Time
20 TU’s
GFF/Guided Functions
Labour
Labour operation code
01 50 00 00
Time
As per ODIS log must not exceed 30 TU’s
Road test
Labour operation code 01 21 00 00
Time
50 TU’s

Parts information
Refer to the ETKA parts catalogue

INTERNAL