NHTSA ID Number: 10231863
Manufacturer Communication Number: PC954 2023 Ariya
TSB/Document Date: 2023-02-18
Summary
Steering Wheel Bolt *****Dealer Announcement***** Nissan
is conducting a dealer inventory quality action to inspect, and if necessary replace the steering wheel bolt on specific MY2023 Nissan
Ariya vehicles identified in Service Comm. There is a potential that some of these Ariya vehicles are missing the steering wheel bolt. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PC954 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.
5/14
13. Install the NEW steering wheel bolt
and torque the bolt to 44 N●m (4.5
kg-m, 32 ft-lbs)
Route the airbag harness into
position in the harness retainer
Harness
retainer
14. Reconnect the driver airbag.
Reconnect the horn wire
(Figure 17)
Route the harness through the
airbag harness retainer
(Figure 18)
Figure 17
Harness
retainer
Reconnect the black and yellow
airbag connectors to the
appropriate location on the airbag
Be sure each connector is fully
seated against the driver airbag
Push each connector body all the
way down on the airbag
Push each connector lock (orange
tab) downward until flush
Black
connector
Figure 18
o If the connector lock is
pushed down but is NOT
flush, disengage the lock, and
remove and reinstall the
connector
Pull upward on each connector
body to verify they are fully seated
Figure 19
6/14
Yellow
connector
15. Seat the airbag on the steering wheel.
Turn the airbag over and position
over the steering wheel, making
sure it is properly aligned
Push the airbag into the steering
wheel until a click sound is heard
(Figure 20)
Figure 20
16. Reconnect the negative battery cable to the battery current sensor.
Torque the nut to 8.0 N●m (0.82 kg-m, 71 in-lbs)
17. Press the driver airbag inward to verify the horn operates normally.
Perform Steering Angle Learning and Steering Torque Calibration
18. Connect the VI3 to the vehicle data link connector.
19. Set the vehicle to Ready mode.
Depress the brake pedal and press the Start button one time
20. Verify the CONSULT PC is connected to the internet.
21. Start the CONSULT 4 (C4). (Figure 21)
Figure 21
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22. Enter login information and select
Submit. (Figure 22)
NOTE:
If the screen shown in Figure 23 is
present when opening C4:
Use the drop-down box to select
USA/CANADA Dealers
Select Submit
Enter login information
Figure 22
Figure 23
23. Allow C4 to connect to VI3 and
perform vehicle system call.
(Figure 24 and Figure 25)
Figure 24
NOTE:
This process may take several minutes.
Figure 25
8/14
24. Locate and select ABS. (Figure 26)
Figure 26
25. Select Work Support. (Figure 27)
Figure 27
26. Select Steering angle sensor
adjustment. (Figure 28)
Click on the start button (green
play button) to proceed to next
screen
Figure 28
27. Visually verify the steering wheel is
centered. (Figure 29)
Figure 29
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28. Select Start. (Figure 30)
Wait a few seconds for the
adjustment to complete (Figure 31)
Figure 30
Once Complete is displayed, select
End
Figure 31
29. Select the back arrow. (Figure 32)
Figure 32
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30. Locate and select ADAS CONTROL
UNIT 2. (Figure 33)
Figure 33
31. Select Work support. (Figure 34)
Figure 34
32. Select Steering torque calibration.
(Figure 35)
Click on the start button (green
play button) to proceed to next
screen
Figure 35
33. Verify the steering wheel is straight
Move all items away from the steering wheel
Do not touch the steering wheel during the calibration
Important:
The steering wheel will automatically turn several inches in both directions after
selecting start. Do NOT touch the steering wheel during the calibration.
11/14
34. Select Start. (Figure 36)
Figure 36
35. Wait a few seconds for the steering
torque calibration to complete.
Select END (Figure 37)
Figure 37
36. Select All self-diagnosis. (Figure 38)
Figure 38
37. Turn the vehicle off, open and close the driver’s door and wait for 2 minutes.
38. Set the vehicle to READY mode by depressing the brake and pressing the power
button one time.
12/14
39. Erase DTCs.
Select the erase DTC icon, and
select Yes to erase (Figure 39)
Verify all DTC’s have been erased
If all DTC’s erase normally
continue to Step 40
DTC Erase
If DTC’s remain set as Current:
o Press the power button to turn
the vehicle off
o Close C4 and disconnect VI3
o Close all doors
Figure 39
o Wait a minimum of 5 minutes
o Reenter the vehicle
o Reconnect C4 and perform DTC
erase
40. Close C4. (Figure 40)
Turn the vehicle off by depressing
the Start button
Disconnect VI3 from the vehicle
Figure 40
13/14
Parts Information:
Part Number
Description
Qty
48935-3BA0A
(1) - If needed
Claims Information:
Submit a “CM” line claim using the following claims coding:
Campaign (“CM”) ID
PC954
Description
Op code
FRT
Inspect steering wheel - OK
PC9540
0.2 hr
Inspect and Install steering
wheel bolt
PC9541
0.7 hr
14/14
- PRECISE & HIGH QUALITY - Manufactured in Taiwan, our torque...
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- PERFORMANCE - Easily read and set torque levels with our...
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- 【Smooth 72-Tooth Ratchet & Quick Release】Reversible...
- 【Durable Construction & Wide Use】Hardened Cr-V steel...
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TSB/Document ID: PC954 2023 Ariya
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
MFR Component Subsystem:
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