NHTSA ID Number: 10231857
Manufacturer Communication Number: NTB15-009L
TSB/Document Date: 2023-02-18
Summary
NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
25920 6HS2A
25920 6HS2B
2019
25920 6HS2C
25920 6HS2D
25920 6HS2E
10/15
ECU PART
NUMBER
(MULTI AV)
UNIT CODE
25915-6AW0A
25915-6AW1A
25915-6AW2A
25915-6AW0B
25915-6AW1B
25915-6AW2B
25915-6AW0C
25915-6AW1C
25915-6AW2C
25915-6HR2A
25915-6HR3A
25915-6HR4A
25915-6HR2B
25915-6HR3B
25915-6HR4B
25915-6HR2C
25915-6HR3C
25915-6HR4C
25915-6HS2A
25915-6HS3A
25915-6HS4A
25915-6HS2B
25915-6HS3B
25915-6HS4B
25915-6HS2C
25915-6HS3C
25915-6HS4C
25915-6HS2D
25915-6HS3D
25915-6HS4D
25915-6HS2E
25915-6HS3E
25915-6HS4E
QY83-50NA
QY83-30NA
QY83-51NA
QY83-50NB
QY83-30NB
QY83-51NB
QY83-50NC
QY83-30NC
QY83-51NC
QY83-50PA
QY83-30PA
QY83-51PA
QY83-50PB
QY83-30PB
QY83-51PB
QY83-50PC
QY83-30PC
QY83-51PC
QY83-50PI
QY83-30PI
QY83-51PI
QY83-50PJ
QY83-30PJ
QY83-51PJ
QY83-50PK
QY83-30PK
QY83-51PK
QY83-50PL
QY83-30PL
QY83-51PL
QY83-50PM
QY83-30PM
QY83-51PM
NTB15-009L
SD Card Numbers by Unit Code (continued)
VEHICLE
MODEL
VEHICLE
MODEL
YEAR
SD CARD PART
NUMBERS
25920 6HS2A
25920 6HS2B
25920 6HS2C
25920 6HS2D
GT-R
2020-2021,
2023
25920 6HS2E
25920 6HT2A
25920 6HT2B
25920 6HT2C
25920 6HT2D
11/15
ECU PART
NUMBER
(MULTI AV)
25915-6HS2A
UNIT CODE
QY83-50PI
25915-6HS3A
QY83-30PI
25915-6HS4A
QY83-51PI
25915-6HS2B
QY83-50PJ
25915-6HS3B
QY83-30PJ
25915-6HS4B
QY83-51PJ
25915-6HS2C
QY83-50PK
25915-6HS3C
QY83-30PK
25915-6HS4C
QY83-51PK
25915-6HS2D
QY83-50PL
25915-6HS3D
QY83-30PL
25915-6HS4D
QY83-51PL
25915-6HS2E
QY83-50PM
25915-6HS3E
QY83-30PM
25915-6HS4E
QY83-51PM
25915-6HT2A
QY83-50PN
25915-6HT3A
QY83-30PN
25915-6HT4A
QY83-51PN
25915-6HT2B
QY83-50PP
25915-6HT3B
QY83-30PP
25915-6HT4B
QY83-51PP
25915-6HT2C
QY83-50PQ
25915-6HT3C
QY83-30PQ
25915-6HT4C
QY83-51PQ
25915-6HT2D
QY83-50PR
25915-6HT3D
QY83-30PR
25915-6HT4D
QY83-51PR
NTB15-009L
Installing a New Map SD Card
IMPORTANT:
DO NOT update through the self-diagnostic menu. This will corrupt the new
Map SD Card and will not be covered under warranty. The update will be
automatically performed when the card is initially installed, before the
Navigation/audio unit resumes operation.
A new Map SD Card will only update one (1) Navigation/audio unit.
Do not transfer the new Map SD Card to any other Navigation/audio unit other than
the one that has been updated.
Installing a new Map SD Card will clear all presets.
1. Push the ignition/power switch to OFF.
2. Confirm the new Map SD Card is in the
“UNLOCKED” position (Figure 6).
UNLOCKED
position
Figure 6
12/15
NTB15-009L
3. Insert the new Map SD Card into the
Navigation/audio unit’s SD card slot
(Figure 8).
IMPORTANT:
Do not touch the gold colored
terminals.
When closing SD card cover, do not
push from the center. This may cause
the card to partially eject.
Do not touch
gold colored
terminals
Figure 7
Figure 8
4. Confirm the parking brake is set, then start the engine/place the vehicle in READY mode.
HINT: Leave the vehicle running/ON during the update to prevent the Retained
Accessory Power (RAP) from turning OFF the Navigation/audio unit.
13/15
NTB15-009L
5. The update will start automatically. Confirm that the screen in Figure 9 is present.
Several other similar screens will display during the update.
The total update will take approximately 15 minutes to complete.
Figure 9
6. When the update has completed, the screen in Figure 10 will display.
Figure 10
7. Push the ignition/power switch to OFF.
8. Start the engine/place the vehicle in READY mode and let the Navigation/audio unit boot
up.
14/15
NTB15-009L
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
February 13, 2015
NTB15-009
July 7, 2015
NTB15-009A
APPLIED VEHICLES revised
October 27, 2015
NTB15-009B
APPLIED VEHICLES and pages 3-4 revised
November 12, 2015
NTB15-009C
Step added to Installing a New Map SD Card
procedure
December 20, 2016
NTB15-009D
APPLIED VEHICLES revised
July 13, 2017
NTB15-009E
Changes made throughout
August 1, 2017
NTB15-009F
Page 5 revised
March 6, 2018
NTB15-009G
APPLIED VEHICLES revised, and changes
made beginning on page 5
April 5, 2018
NTB15-009H
Pages 5-6 revised
May 23, 2018
NTB15-009I
Pages 6-9 revised
January 30, 2019
NTB15-009J
Pages 6-9 revised
March 23, 2021
NTB15-009K
Classification number updated
February 10, 2023
NTB15-009L
APPLIED VEHICLES and pages 6, 10, and 11
revised
Original bulletin published
15/15
NTB15-009L
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TSB/Document ID: NTB15-009L
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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