NHTSA ID Number: 10231621
Manufacturer Communication Number: PIC6070A
TSB/Document Date: 2023-02-13
Summary
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
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TSB/Document ID: PIC6070A
Replacement Service Bulletin Number:
MFR Communication Date: 2023-01-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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Bulletin No.: PIC6070A
Published date: N/A
Preliminary Information
PIC6070A Diagnostic TipNo GPS Location On Radio And GPS
Inoperative
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Encore
2014 - 2015
All
All
All
All
Lacrosse
2014 - 2015
All
All
All
All
Regal
2014 - 2015
All
All
All
All
Verano
2014 - 2015
All
All
All
All
ELR
2014 - 2015
All
All
All
All
Escalade
2015
All
All
All
All
Cruze
2013 - 2015
All
All
All
All
Camaro
2013 - 2015
All
All
All
All
Colorado
2015
All
All
All
All
Equinox
2013 - 2015
All
All
All
All
Malibu
2013 - 2015
All
All
All
All
Volt
2013 - 2015
All
All
All
All
Silverado 1500
2014 - 2015
All
All
All
All
Silverado 2500/3500
2015
All
All
All
All
Suburban
2015
All
All
All
All
Tahoe
2015
All
All
All
All
Canyon
2015
All
All
All
All
Terrain
2013 - 2015
All
All
All
All
Sierra 1500
2014 - 2015
All
All
All
All
Sierra 2500/3500
2015
All
All
All
All
Yukon Models
2015
All
All
All
All
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition / Concern
Some customers may complain of no GPS on NAV radio.
Recommendations / Instructions
If this concern is encountered, determine if OnStar is able to accurately
locate the vehicle. If it can
locate the vehicle, this concern ma
y be the result of the coax cable being routed incorrectlyduring
repairs causing it to bypass the splitter and go straight from antenna to the OnStar module. If this
concern is encountered, install the EL-49903 test antenna to the Radio/HMI and evaluate the GPS
operation. If the GPS signalis restored, inspect for incorrect coax routing as described above and if
found, reroute the cable so it does not bypass thesplitter.
Warranty Information
For wiring repairs coveredunder warranty, please refer to latest version of bulletin 10-00-89-005 for
warranty information on wire/connector repairs.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.
© 2023 General Motors
. All Rights Reserved.
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