18-NA-180 Service Bulletin/Repair Instructions

Bulletin No.:
Service Bulletin
Date:
18-NA-180

January, 2023
WARRANTY ADMINISTRATION

Subject:
Warranty Administration – High Voltage Battery Exchange Process and Transaction

Submission Information

Model Year:
Brand:
Model:
Buick
GM

Passenger

Cars and

Light Duty

Trucks
Cadillac

Chevrolet

GMC
from
VIN:

to
from
to
—
—
2023 and Prior
Involved Region or Country
Propulsion:
Transmission:
Hybrid/EV
—
United States and Canada
High Voltage Battery Exchange Process

and Transaction Submission

Information

Lithium Ion batteries (packs and sections) must be

obtained through a GM authorized Battery Service

Center (BSC) (Electronic Service Center (ESC) in

Canada) for all repairs, and pre-approved through the

GM Technical Assistance Center (TAC) for full battery

packs on restriction. Once approved through TAC,

contact the following for part exchange:

• U.S. Dealers: Contact Speirs New Technologies

Battery Service Center (BSC) at (833) 334-6272.

• Canada Dealers: Contact York Electronic Service

Center (ESC) at (888) 650-9675.
Reference Information Table

The following reference information table is a summary

of model years, vehicles, components, applicable

bulletins, Labor Operations, and eligible Administrative

Allowances. This list is subject to change. Components

referenced in the table below are covered per the terms

of the New Vehicle Limited Warranty for a minimum

period of 8 years or 100,000 miles (160,000 km),

whichever comes first. Certain emissions coverages

may have a longer coverage period. Refer to the

vehicle’s Limited Warranty and Owner Assistance

Information booklet for warranty details.

Important: Select EV Batteries are under TAC

restriction and require TAC authorization for

replacement. Please refer to applicable bulletin

listed below for details and requirements.
Reference Information

Applicable Vehicles
Component
Bulletin Number
Labor Operation

(Refer to LTG for

Published Times)
Net / Admin

Allowance*
2012-2016 Buick

LaCrosse

2012-2017 Buick Regal
Generator Control and Battery

Module Replacement

(Powerpack)

Generator Battery Section

Replacement
18-NA-236
5031400 (Powerpack)

5031050 (Battery

Section)
$270.00 (Powerpack)

$170.00 (Battery

Section)
2018-2019 Buick

LaCrosse
High Voltage Battery

Replacement

Cell Battery Module

Replacement
18-NA-236
5031630 (Battery)

5030410 (Cell Battery

Module)
$250.00 (Battery)

$250.00 (Cell Battery

Module)
2014-2016

Cadillac ELR
Drive Motor Battery

Replacement

Drive Motor Battery Section

(Cell Battery) Replacement

Drive Motor Generator Battery

Overhaul
18-NA-236

19-NA-214

19-NA-242
5031030 (Battery)

5030290 (Battery

Section)

5031742 (Overhaul)
$400.00 (Battery)

$250.00 (Battery

Section)
Copyright 2023 General Motors LLC. All Rights Reserved.
Page 2
January, 2023
Bulletin No.: 18-NA-180
Reference Information (cont'd)

Applicable Vehicles
Component
Bulletin Number
Labor Operation

(Refer to LTG for

Published Times)
Net / Admin

Allowance*
2017-2018 Cadillac

CT6 Plug-in
Hybrid EV Battery Pack

Replacement
19-NA-203
5031630 (Battery)
$500.00 (Battery)
2013-2014 Chevrolet

Malibu ECO
Generator Control and Battery

Module Replacement

(Powerpack)

Generator Battery Section

Replacement
18-NA-236
5031400 (Powerpack)

5031050 (Battery

Section)
$270.00 (Powerpack)

$170.00 (Battery

Section)
2014 Chevrolet

Impala ECO
Generator Control and Battery

Module Replacement

(Powerpack)

Generator Battery Section

Replacement
18-NA-236
5031400 (Powerpack)

5031050 (Battery

Section)
$270.00 (Powerpack)

$170.00 (Battery

Section)
2014-2016 Chevrolet

Spark EV
Drive Motor Battery

Replacement
19-NA-192
5031030 (Battery)
$400.00 (Battery)
2016-2019 Chevrolet

Malibu E2 HEV
Drive Motor Generator Battery

Replacement

Drive Motor Generator Battery

Section Replacement
18-NA-236
5031630 (Battery)

5030410 (Section)
$400.00 (Battery)

$250.00 (Section)
2011-2015

Chevrolet Volt
Drive Motor Generator Battery

Replacement

Drive Motor Generator Battery

Section Replacement

Drive Motor Generator Battery

Overhaul
18-NA-236

19-NA-214

19-NA-242
5031030 (Battery)

5030290 (Section)

5031742 (Overhaul)
$400.00 (Battery)

$250.00 (Section)
2016-2019

Chevrolet Volt
Drive Motor Generator Battery

Replacement

Drive Motor Generator Battery

Section Replacement
18-NA-236

19-NA-214
5031030 (Battery)

5031700 (Section)
$400.00 (Battery)

$250.00 (Section)
2016-2018 Chevrolet

Silverado
High Voltage Battery

Replacement

Cell Battery Module

Replacement
18-NA-236
5031630 (Battery)

5030410 (Cell Battery

Module)
$250.00 (Battery)

$250.00 (Module)
2016-2018 GMC Sierra
High Voltage Battery

Replacement

Cell Battery Module

Replacement
18-NA-236
5031630 (Battery)

5030410 (Cell Battery

Module)
$250.00 (Battery)

$250.00 (Module)
2017-2023 Chevrolet

Bolt EV
Drive Motor Battery

Replacement
18-NA-236

19-NA-194
5031030 (Battery)

5030410 (Section)
$500.00 U.S. $624.00

Canada (Battery)

$250.00 (Section)
2022-2023 Chevrolet

Bolt EUV
Drive Motor Battery

Replacement
18-NA-236

19-NA-194
5031030 (Battery)

5030410 (Section)
$500.00 U.S. $624.00

Canada (Battery)

$250.00 (Section)
2023 LYRIQ
High Voltage Drive Motor

Battery
PIP5859
5031630 (Battery)
$500.00 U.S. $624.00

Canada (Battery)
2022 HUMMER EV
High Voltage Drive Motor

Battery
PIT5857
5031630 (Battery)
$500.00 U.S. $624.00

Canada (Battery)
2017-2022 Chevrolet

Bolt EV/EUV
Drive Motor Battery

Replacement Part Warranty
22-NA-119
5031030 (Battery)

5030410 (Section)
$500.00 U.S. $624.00

Canada (Battery)

$250.00 (Section)
*An additional $20 administrative allowance for processing the exchange may be added to the listed amount.
Bulletin No.: 18-NA-180
January, 2023
Page 3
Battery Returns

For complete exchange procedure information, refer to the Service Bulletin for the applicable product in the table

above. Failed battery and a copy of the job card must be returned within 30 days of receipt of the exchange

component.
Warranty Information

Labor Operation
Labor Time
Parts
Net / Admin Allowance
Use Labor Operation in

Applicable Bulletin or

Labor Time Guide
Use Published Labor Time in Applicable

Bulletin or Labor Time Guide
Do Not Submit

High Voltage

Battery or

Battery Section

Part Numbers*
Submit Part Allowance Per:

Applicable Bulletin (see Table for

Reference)**
*Warranty parts are sent to dealers at no charge and must not be billed on the Transaction.

**Add an additional $20 allowance for processing the return of the battery/battery section(s).
Version Information

Version
7
Modified
Released May 25, 2018

Revised March 20, 2019 – Revised the Subject, added Model Year 2019 Buick LaCrosse

and changed the “status” of the 2018-2019 Buick LaCrosse, 2016-2018 Chevrolet Malibu,

2016-2018 Chevrolet Silverado and 2016-2018 GMC Sierra that were previously

categorized as “Yes” in the On TAC Restriction column to “No.” Added 2017-2019

Chevrolet Bolt EV Battery Section Labor Operation and Net / Admin Allowance

information and remove PIC6194 and PIT5513.

Revised April 28, 2020 – Added the 2020 Model Year and updated the information under

High Voltage Battery Exchange Process and Transaction Submission Information,

Reference Information Table and Battery Returns sections.

Revised October 21, 2021 – Added the 2021–2022 Model Years and updated the

Chevrolet Volt, Bolt/Bolt EUV information in the Reference Information table.

Revised August 31, 2022 – Added the 2023 Model Year, updated Important statement

and Reference Information Table.

Revised October 27, 2022 – Updated Important statement and added additional bulletin

references in the Reference Information table.

Revised January 18, 2023 – Updated the U.S. Dealers Speirs New Technologies Battery

Service Center phone number.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these

technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper

service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a

job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your

vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the

information.
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