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NHTSA ID Number: 10231313

Manufacturer Communication Number: No. 215-21

TSB/Document Date: 2023-02-06


Summary

Technical information for WMQ3 - retrofitting loudspeaker booster for 2022-2023 9YA, 9YB, 971, Y1A, and Y1B


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TSB/Document ID: No. 215-21

Replacement Service Bulletin Number:

MFR Communication Date: 2023-01-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

MFR Component System:

MFR Component Subsystem:


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Service

Technical Information

215/21 ENU WMQ3

9

WMQ3 – Retrofitting Loudspeaker Booster (Stop Delivery)

Revision:

This bulletin replaces bulletin Group 9 215/21 WMQ3, dated May 13, 2022.

Model Year:

As of 2022 up to 2023

Important:

CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order.

Model Line:

Cayenne (9YA/9YB)

Equipment:

Burmester Surround Sound System (M-no. 9VJ)

Concerns:

Loudspeaker booster

Information:

Due to worldwide semiconductor shortages experienced by some suppliers, the affected
vehicles were built without a loudspeaker booster.

Action required: Retrofit loudspeaker booster.
Information
Every vehicle is assigned just one campaign scope.
 To find out which scope is assigned to the relevant vehicle, see PCSS Vehicle Information.
Scope 1: Installing and teaching loudspeaker booster
Scope 2: Not applicable for the US market
Affected
Vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

AfterSales

Jan 4, 2023
Page 1 of 23

9

Service
WMQ3

ENU

Technical Information

215/21

Installation
Position:

Installation position
– (Retrofitting) loudspeaker booster
Revision:

This bulletin replaces bulletin Group 9 215/21 WMQ3, dated May 13, 2022.

Important:

CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order.

Model Line:

Panamera (971)

Equipment:

Burmester Surround Sound System (M-no. 9VJ)

Concerns:

Loudspeaker booster

Information:

Due to worldwide semiconductor shortages experienced by some suppliers, the affected
vehicles were built without a loudspeaker booster.

Jan 4, 2023
Page 2 of 23

AfterSales

Service

Technical Information

215/21 ENU WMQ3

9

Action required: Retrofit loudspeaker booster.
Information
Every vehicle is assigned just one campaign scope.
 To find out which scope is assigned to the relevant vehicle, see PCSS Vehicle Information.
Scope 3: Installing and teaching loudspeaker booster
Scope 4: Not applicable for the US market
Affected
Vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

Installation
Position:

Installation position (shown on the Taycan)
– (Retrofitting) loudspeaker booster
Revision:

This bulletin replaces bulletin Group 9 215/21 WMQ3, dated May 13, 2022.

Important:

CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).

AfterSales

Jan 4, 2023
Page 3 of 23

9

Service
WMQ3

ENU

Technical Information

215/21

Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order.
Model Line:

Taycan (Y1A/Y1B)

Equipment:

Burmester Surround Sound System (M-no. 9VJ)

Concerns:

Loudspeaker booster

Information:

Due to worldwide semiconductor shortages experienced by some suppliers, the affected
vehicles were built without a loudspeaker booster.

Action required: Retrofit loudspeaker booster.
Information
Every vehicle is assigned just one campaign scope.
 To find out which scope is assigned to the relevant vehicle, see PCSS Vehicle Information.
Scope 5: Installing and teaching loudspeaker booster
Scope 6: Not applicable for the US market
Affected
Vehicles:

Jan 4, 2023
Page 4 of 23

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

AfterSales

Service

Technical Information

215/21 ENU WMQ3

9

Installation
Position:

Installation position
– (Retrofitting) loudspeaker booster

Parts required - Cayenne (9YA/ 9YB)
Parts Info:

Part No.

Designation

Number

V04015001GP

 Loudspeaker booster

1 ea.

Information
The required fastening screws (4 ea., Part No. N10442003) are already screwed into the loudspeaker
booster bracket and must be used again.

Parts required - Panamera (971)
Parts Info:

Part No.

Designation

Number

V04015001GQ

 Loudspeaker booster

1 ea.

AfterSales

Jan 4, 2023
Page 5 of 23

9

Service
WMQ3

ENU

Technical Information

215/21

Information
The required fastening screws (4 ea., Part No. N 90974701) are already supplied with the loudspeaker
booster bracket.

Parts required - Taycan (Y1A/ Y1B)
Parts Info:

Part No.

Designation

Number

V04015001GN

 Loudspeaker booster

1 ea.

N 90817003

 Internal hexagon round tapping screw

4 ea.

Required tools


Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 - torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
Battery charger with a current rating of at least 90 A and - if required - also with a current and
voltage controlled charge map for lithium starter batteries, e.g. 90 A battery charger
9900 - PIWIS Tester 3

Installing loudspeaker booster - Cayenne (9YA/ 9YB)
NOTICE
Incorrect handling of optical waveguides

Risk of damage to optical waveguide

Observe the requirements for working with and installing optical waveguides.
NOTICE

Voltage peaks

Risk of damage to electrical load or to the control unit

Switch off ignition and keep transmitter key outside of the transmission range (at least 5 meter/ 16.4 ft).

Switch off electrical loads before disconnecting or removing them.

Jan 4, 2023
Page 6 of 23

AfterSales

Service

Technical Information
Work
Procedure:

215/21 ENU WMQ3

9

Information
Always comply with the regulations for handling ESD-sensitive (electrostatic discharge sensitive)
components!

Always wear approved work clothes and shoes when carrying out assembly work.

Do not remove new parts from ESD protective packaging until shortly before installation.

Do not touch electric pins and plug contacts.

1

Remove side trim panel for rear luggage compartment at the right.  Workshop Manual '700319
Removing and installing side trim panel for rear luggage compartment'

2

Unscrew existing fastening screws  Loudspeaker booster -3- and set them aside.

3

Position loudspeaker booster  Loudspeaker
booster -1-, screw in fastening screws  Loudspeaker booster -3- and secure loudspeaker booster
with Tightening torque 6 Nm (4.4 ftlb.).

Information
The number of connecting lines for the loudspeaker
booster will vary depending on equipment and are located
near the installation position. They are fixed if necessary
and must be exposed beforehand.
Loudspeaker booster

4

Plug in and lock electric plug connections  Loudspeaker booster -2-.

5

Install side trim panel for rear luggage compartment at the right.  Workshop Manual '700319
Removing and installing side trim panel for rear luggage compartment'

6

After installing the loudspeaker booster, proceed as follows:
For vehicles with scope 1, continue with  Technical Information '700319 Teaching loudspeaker
booster'
For vehicles with scope 2, enter the campaign in the Warranty and Maintenance booklet.
– End of action –
Continue with  Technical Information '700319 Warranty processing'

Installing loudspeaker booster - Panamera (971)
NOTICE
Incorrect handling of optical waveguides

AfterSales

Jan 4, 2023
Page 7 of 23

9

Service
WMQ3

ENU

Technical Information

215/21

Risk of damage to optical waveguide

Observe the requirements for working with and installing optical waveguides.
NOTICE

Voltage peaks

Risk of damage to electrical load or to the control unit

Switch off ignition and keep transmitter key outside of the transmission range (at least 5 meter/ 16.4 ft).

Switch off electrical loads before disconnecting or removing them.

Work
Procedure:

Jan 4, 2023
Page 8 of 23

Information
Always comply with the regulations for handling ESD-sensitive (electrostatic discharge sensitive)
components!

Always wear approved work clothes and shoes when carrying out assembly work.

Do not remove new parts from ESD protective packaging until shortly before installation.

Do not touch electric pins and plug contacts.

1

Fold over carpet on the front passenger side until the footrest is accessible.  Workshop Manual
'704119 Removing and installing carpet'

2

Remove footrest  Footrest -4-.
2.1

Unscrew and remove fastening nuts  Footrest -2-.

2.2

Unscrew fastening screws  Footrest -3-.

AfterSales

Service

Technical Information
2.3

215/21 ENU WMQ3

9

Guide footrest  Footrest -4- out of the
footwell.

Footrest
3

Pull adhesive strip off the  Adhesive strip on
footrest -1- footrest, remove fastening screws
Adhesive strip on footrest and set them aside.

4

Install loudspeaker booster  Loudspeaker booster
-4-.
Information
The number of connecting lines for the loudspeaker
booster will vary depending on equipment and are
located near the installation position. They are fixed if
necessary and must be exposed beforehand.
4.1

Position loudspeaker booster  Loudspeaker booster -1- on the back of the
footrest  Loudspeaker booster -4-,
screw in fastening screws  Loudspeaker
booster -6- and tighten loudspeaker booster
Tightening torque 2.5 Nm (1.8 ftlb.).

Adhesive strip on footrest

4.2

Position footrest in the footwell.

123


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