NHTSA ID Number: 10231151
Manufacturer Communication Number: SMTCOM05
TSB/Document Date: 2023-02-06
Summary
Dealer notification outlining the findings on small number of cases of intermittent low oil pressure warnings displayed on the instruments for the specified models.
7/4/22, 9:23 AM
TriumphOnline | Notice
SPEED TRIPLE 1200 RS & RR LOW OIL PRESSURE WARNING
Notice Information
Ref
Posted Date:
Posted To:
Subject:
21768
General Manager / Business Owner, Technician, Parts / Accessories
Coordinator, Sales Executive, Clothing Sales, Sales Manager,
Aftersales Manager, Service Leader / Advisor, Accounts / Admin,
Marketing Executive
Service/Technical
TOL NOTICE (USCA) – June 21, 2022
TOL Ref. #21768-SVC
SPEED TRIPLE 1200 RS & RR LOW OIL PRESSURE WARNING
Triumph
has seen small number of cases reporting Speed Triple 1200 RS & RR bikes showing an
intermittent display of the low oil pressure warning on the instruments.
This concern has been investigated. From data gathered so far most of these warnings are
shown in error, and the oil pressure on the bikes is acceptable.
The following changes have already been made to improve this condition:
The oil pump drive gear changed from 28 teeth to 24 teeth to increase the oil pressure.
The pressure on the original gearing is more than acceptable for lubrication, but the
pressure at idle is close to the tolerance limit for the oil pressure switch. The increased
pressure means that the switch is less likely to trigger the low-pressure warning in error.
The low oil pressure warning on these models is controlled by the Chassis Control Unit
(CCU) based on a strategy of taking inputs from the oil pressure switch and engine ECM.
This strategy was revised to better control the warning in certain riding conditions where
the pressure could momentarily drop. This update changes the behavior of the warning so
that it now latches on. If the pressure does briefly drop slightly and trigger the warning,
the warning will remain on the display until the ignition is cycled and does not switch off
when pressure rises as may be expected. This change was implemented from the release
of TDT 2021-15 in November 2021. All RR models will have this latest software from PDI.
The investigating is ongoing, and further revision to the CCU software is being worked on
Dealer Action: What to do if you receive a report of this concern:
https://www.triumphonline.net/TriumphOnline/COmAdmin/MyNoticePreview.aspx?params=cUHbIFm3O2u4jJkgCnCa3RnueEa/T3g7pxi50IvIHPU=
1/2
7/4/22, 9:23 AM
TriumphOnline | Notice
Ø Bikes fitted with the original pump:
o Confirm the engine has been filled with the correct grade oil and that the oil level is
correct.
o Replace the oil pump with the revised part. See EPC for details of the spares kit.
o Replace the oil pressure switch.
o Ensure the CCU calibration is up to date.
Ø Bikes fitted with the new pump:
o Confirm the engine has been filled with the correct grade oil and that the oil level is
correct.
o Measure the oil pressure with the engine up to temperature. At idle, the pressure
should be ~0.35 bar and at 5,000 rpm 3.25 bar. If the pressure is low, investigate as
normal.
o If the measured pressure is OK, replace the oil pressure switch.
o Ensure the CCU calibration is up to date.
If the concern remains after the above, please contact factory.warranty@triumph
.co.uk providing
the VIN, odo reading, exact details of the symptoms reported, confirmation of the installed CCU
software version, measured oil pressure figures and details of any fitted aftermarket
accessories.
Reminder:
Please ensure all new bikes have the latest software download at PDI
Please ensure the latest software is download on all bikes being serviced
PLEASE ENSURE ALL RELEVANT STAFF ARE INFORMED OF THIS UPDATE
If you have any additional questions, please contact Triumph
Customer Support at (888) 2846288.
2/2
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
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TSB/Document ID: SMTCOM05
Replacement Service Bulletin Number:
MFR Communication Date: 2022-06-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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