NHTSA ID Number: 10230560
Manufacturer Communication Number: 2304822
TSB/Document Date: 2023-01-23
Summary
Door Trim Panel Bolster Delamination
NUMBER:
23-048-22
GROUP:
23 - Body
DATE:
November 4, 2022
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, with out written permission of FCA
US LLC.
This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update
(RSU) 22-211, date of issue November 04, 2022. All applicable Un-Sold RSU VINs have been
loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a
VIN search in DealerCONNECT/Service Library. All repairs are reimbursable with in the
provisions of warranty. This RSU will expire 18 months after the date of issue.
SUBJECT:
Door Trim Panel Bolster Delamination
OVERVIEW:
This bulletin involves inspecting and if necessary, replacing one or both door trim panel bolsters.
MODELS:
2022
(LA)
NOTE: This bulletin applies to vehicles with in the following markets/countries: North
America, Enlarged Europe and Middle East/Africa.
NOTE: This bulletin applies to vehicles built on or after January 25, 2022 (MDH 0125XX) and
on or before May 19, 2022 (MDH 0519XX).
SYMPTOM/CONDITION:
The customer may describe the following:
• One or both of the right or left door trim panel upper insert material is loose, or separating from
the door trim panel backing.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RSU VIN list, perform the Inspection Procedure. This
RSU only applies to vehicles on the RSU VIN list.
1. Inspect both door panels for loose or separating material (Fig. 1) .
NOTE: Pressing on the door panel material with an object or hand (Fig. 1) , may be
necessary to verify loose or separating material.
23-048-22
-2-
Fig. 1
Loose Or Separating Door Panel Material
2. Was any of the material on either door panel loose or separating (Fig. 1) ?
• YES>>> Proceed to Step 1 of the Repair Procedure.
• NO>>> This bulletin has been completed, use inspect LOP (23-20-22-9X) to close the active
RSU.
PARTS REQUIRED:
NOTE: Only replace the door panels that have loose or separating material. Do not
automatically replace both door panels if one door panel has loose or separating
material. Use the vehicle VIN in StarParts to ensure the correct parts.
Qty.
Part No.
Description
1 (AR)
5LC121X9AI
Door Trim Panel Front Right - (Sales Codes X9 with
LNK with RCG with CXC without JKQ)
1 (AR)
5LC131X9AJ
Door Trim Panel Front Left - (Sales Codes X9 with
LNK with RCG with CXC without JKQ)
1 (AR)
5PS281X9AI
Door Trim Panel Front Right - (Sales Codes X9 with
RCJ or RC3 with LNK with CXC without JKQ)
1 (AR)
5PS291X9AJ
Door Trim Panel Front Left - (Sales Codes X9 with
RCJ or RC3 with LNK with CXC without JKQ)
1 (AR)
5ZT501X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
LNK with RGE with CXC without JKQ)
-3-
23-048-22
Qty.
Part No.
Description
1 (AR)
5ZT511X9AC
Door Trim Panel Front Left - (Sales Codes X9 with
LNK with RGE with CXC without JKQ)
1 (AR)
6QP123X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
CBH with LNK with RGE without RCJ and/or RC3
and/or JAD)
1 (AR)
6QP133X9AC
Door Trim Panel Front Left - (Sales Codes X9 with
CBH with LNK with RGE without RCJ and/or RC3
and/or JAD)
1 (AR)
6QP143X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
RCJ or RC3 with CBH with LNK without RGE and/or
JAD)
1 (AR)
6QP153X9AC
Door Trim Panel Front Left - (Sales Codes X9 with
RCJ or RC3 with CBH with LNK without RGE and/or
JA)
1 (AR)
6TQ621R5AB
Door Trim Panel Front Right - (Sales Codes R5 with
RGE with JAD without JKQ and/or JEC)
1 (AR)
7AG211R5AB
Door Trim Panel Front Left - (Sales Codes R5 with
RGE with JAD with LEW without JKQ and/or JEC)
1 (AR)
6TQ621X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
RGE with JAD without JKQ and/or JEC)
1 (AR)
7AG211X9AB
Door Trim Panel Front Left - (Sales Codes X9 with
RGE with JAD with LEW without JKQ and/or JEC)
1 (AR)
6TQ641R5AB
Door Trim Panel Front Right - (Sales Codes R5 with
RCJ or RC3 with JAD without JKQ and/or JEC)
1 (AR)
7AG231R5AB
Door Trim Panel Front Left - (Sales Codes R5 with
RCJ or RC3 with JAD with LEW without JKQ and/or
JEC or -R5 with RGE with LEW with JEC without
JKQ)
1 (AR)
6TQ641X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
RCJ or RC3 with JAD without JKQ and/or JEC)
1 (AR)
7AG231X9AB
Door Trim Panel Front Left - (Sales Codes X9 with
RCJ or RC3 with JAD with LEW without JKQ and/or
JEC or without X9 with RGE with LEW with JEC
without JKQ)
1 (AR)
6TQ641K5AB
Door Trim Panel Front Right - (Sales Codes K5 with
RCJ or RC3 with JAD without JKQ and/or JEC)
1 (AR)
7AG231K5AB
Door Trim Panel Front Left - (Sales Codes K5 with
RCJ or RC3 with JAD with LEW without JKQ and/or
JEC)
1 (AR)
6TR421X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
RCJ or RC3 with CBL with JAD with JKQ without
RGE)
1 (AR)
7AG251X9AB
Door Trim Panel Front Left - (Sales Codes X9 with
RCJ or RC3 with CBL with JAD with JKQ with LEW
without RGE)
23-048-22
-4-
Qty.
Part No.
Description
1 (AR)
6TR441X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
CBL with RGE with JAD with JKQ without RCJ
and/or RC3)
1 (AR)
7AG271X9AB
Door Trim Panel Front Left - (Sales Codes X9 with
CBL with RGE with JAD with JKQ with LEW without
RCJ and/or RC3)
1 (AR)
6TR461R9AB
Door Trim Panel Front Right - (Sales Codes R9 with
RCJ or RC3 with CBF with JAD with JKQ without
RGE)
1 (AR)
7AG291R9AB
Door Trim Panel Front Left - (Sales Codes R9 with
RCJ or RC3 with CBF with JAD with JKQ with LEW
without RGE)
1 (AR)
6TR461V5AB
Door Trim Panel Front Right - (Sales Codes V5 with
RCJ or RC3 with CBF with JAD with JKQ without
RGE)
1 (AR)
7AG291V5AB
Door Trim Panel Front Left - (Sales Codes V5 with
RCJ or RC3 with CBF with JAD with JKQ with LEW
without RGE)
1 (AR)
6TR461X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
RCJ or RC3 with CBF with JAD with JKQ without
RGE)
1 (AR)
7AG291X9AB
Door Trim Panel Front Left - (Sales Codes X9 with
RCJ or RC3 with CBF with JAD with JKQ with LEW
without RGE)
1 (AR)
6TR481R9AB
Door Trim Panel Front Right - (Sales Codes R9 with
CBF with RGE with JAD with JKQ without RCJ
and/or RC3)
1 (AR)
7AG311R9AB
Door Trim Panel Front Left - (Sales Codes R9 with
CBF with RGE with JAD with JKQ with LEW without
RCJ and/or RC3)
1 (AR)
6TR481V5AB
Door Trim Panel Front Right - (Sales Codes V5 with
CBF with RGE with JAD with JKQ without RCJ
and/or RC3)
1 (AR)
7AG311V5AB
Door Trim Panel Front Left - (Sales Codes V5 with
CBF with RGE with JAD with JKQ with LEW without
RCJ and/or RC3)
1 (AR)
6TR481X9AB
Door Trim Panel Front Right - (Sales Codes X9 with
CBF with RGE with JAD with JKQ without RCJ
and/or RC3)
1 (AR)
7AG311X9AB
Door Trim Panel Front Left - (Sales Codes X9 with
CBF with RGE with JAD with JKQ with LEW without
RCJ and/or RC3)
1 (AR)
7JP381K4AA
Door Trim Panel Front Right - (Sales Codes K4 with
RGE with JAD with JEC without JKQ)
1 (AR)
7JP391K4AA
Door Trim Panel Front Left - (Sales Codes K4 with
RGE with LEW with JEC without JKQ)
-5-
23-048-22
Qty.
Part No.
Description
1 (AR)
7JP401K4AA
Door Trim Panel Front Right - (Sales Codes K4 with
RCJ or RC3 with JAD with JEC without JKQ)
1 (AR)
7JP411K4AA
Door Trim Panel Front Left - (Sales Codes K4 with
RCJ or RC3 with LEW with JEC without JKQ
REPAIR PROCEDURE:
NOTE: When replacing one or both door panels, transfer any and all components from the
old door panel(s) to the new door panel(s).
1. Replace one or both door panels as required. Refer to the detailed service procedures
available in DealerCONNECT/Service Library under: Service Info>23 - Body / Doors - Front /
Panel, Door Trim / Removal / Installation.
POLICY:
Reimbursable with in the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: Description
Skill Category
Amount
23-20-22-9X
Trim Panels for Delamination - Inspect
Both Front Doors
(0 - Introduction)
6 - Electrical and
Body Systems
0.2 Hrs.
23-20-22-9Y
Front Door Trim Panel - Inspect and Replace
One Front Door
(0 - Introduction)
6 - Electrical and
Body Systems
0.4 Hrs.
23-20-22-9Z
Front Door Trim Panels - Inspect and
Replace
Both Front Doors
(0 - Introduction)
6 - Electrical and
Body Systems
0.7 Hrs.
FAILURE CODE:
ZZ
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TSB/Document ID: 2304822
Replacement Service Bulletin Number:
MFR Communication Date: 2022-11-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:DOOR
MFR Component System:
MFR Component Subsystem:
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