12/9/22, 12:29 PM Camshaft Carrier Drill Hole

UPDATE PRIOR TO SALE NOTICE Git2isenice Action

Changes are highlighted in blue

Subject: Publication No.: H426 UPS8822-3

Model: F-PACE (X761)

Camshaft Carrier Drill Hole
Model Year: 2023 - 2024

Date of Issue: 09 December 2022

Expiry Date: 09 December 2023

To: The National Sales Company (NSC), importers, retailers and authorized repairers in Brazil and United
separ Land Rover North America, LLC and Jaguar Land Rover Canada ULC.

For the The approved Jaguar Land Rover (JLR) retailer/authorized repairer.

Attention of:

Important: Brazil and United Kingdom: Quarantine in retailer/authorized repairer or applicable NSC location

North American Territories: Quarantine in retailer/authorized repairer or applicable NSC location.

NOTE: The information in this campaign is intended for use by professional technicians. If you are not a
JLR retailer/authorized repairer, do not assume that a condition described affects a specific vehicle.
Contact an authorized JLR retailer/authorized repairer to determine if this campaign applies to a specific
vehicle.

This campaign has been issued to provide the relevant inspection instructions. Vehicles which fail the
inspection must continue to quarantine the vehicle and await further instruction. This campaign is valid for
one year only.

This campaign does not apply to any vehicles already registered and in use, either with the
retailer/authorized repairer, or customer. Any vehicle already in use may continue to be driven and any

repair instructions will be communicated through a separate campaign.

FOR THE ATTENTION OF ALL:
DESCRIPTION OF ISSUE
Apotential concern has been identified on specific vehicles within the above vehicle range

Aconcern has been identified on a small number of vehicles with a 3.01 P6 Petrol engine, where one of the camshaft carrier holes
has not been fully drilled. As a result, the oil channel could be blocked leading to an accumulation of engine oil against the pressure
control valve rubber membrane.

ACTION TO BE TAKEN
This campaign directs retailers/authorized repairers to quarantine any unsold vehicles in the affected vehicle range.

Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty
Portal will be updated to reflect only those vehicles affected

Retailers/authorized repairers are reminded that they must not sell vehicles identified as affected by this campaign until such time as
the repair has been successfully completed

Refer to the warranty section of this campaign for details of the Related Damage Process. At the time of confirming a booking for a
vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the
correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.

CUSTOMER COMMUNICATION

Should this campaign mean that you are unable to deliver an affected vehicle to a customer at an agreed handover date, advise the
customer of the following

"JLR are committed to delivering vehicles to our customers of the highest quality, complete with the very latest hardware and
software. Our vehicles are continually evolving with our Engineering and Design teams constantly looking for new and innovative
ways to further enhance and develop our vehicles. JLR have advised us that there is an upgrade to be completed on your vehicle
and have instructed us to complete this action prior to handing the vehicle over to you. JLR apologize that this upgrade may delay
the delivery of your new vehicle but are committed to make sure customers benefit from the very latest technology to make sure your
ownership experience is the best possible."

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If necessary, you may communicate technical details of the repair or upgrade that is required on the vehicle, this is at your discretion
RETAILER EMPOWERMENT

We appreciate the frustration experienced by both our customers and retailers with regards to the launch of any Update Prior to Sale
(UPS) notice.

Following the launch of Retailer Empowerment (and where you feel it appropriate), you now have the ability to offer goodwill to
customers who have suffered delays in the delivery of their vehicle. Any goodwill offer should be specifically for a customer whose
vehicle delivery has been delayed due to UPS activity to acknowledge the poor experience

Should you have any questions, please contact the Customer Relationship Center (CRC) in the first instance for help and support.
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:

Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized repairer. Unsold vehicles
must be repaired prior to handover of the vehicle for retail sale.

Yours faithfully

Steve Oldham

Global Customer Service Quality Director

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12/9/22, 12:29 PM SERVICE INSTRUCTION

SERVICE INSTRUCTION - H426 UPS8822-3

SROs

Description SRO [Time

Inspect camshaft carrier - No further action | 05.10.10 | 0.1

Drive in/drive out 10.10.10 | 0.2

NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only.
Always refer to TOPIx to obtain the latest repair time

Warranty Information

Warranty claims should be submitted quoting program code H426 with the relevant option code from the table below. As option codes are used there is
no requirement for you to enter SROs or parts, these are included for information only.

Program Code|Option Description SRO [Time
H426 A Inspect camshaft carrier - No further action | 05.10.10 | 0.1
H426 B Inspect camshaft carrier - No further action | 05.10.10 | 0.1

Drive in/drive out 10.10.10 | 0.2
NOTES

If the vehicle fails the SERVICE INSPECTION, contact [email protected] and supply the full 17-digit Vehicle Identification Number
(VIN) of the vehicle and continue to quarantine the vehicle and wait for further instructions.

The option that contains the drive in/drive out allowance may only be claimed when the vehicle has been brought back into the workshop for this action
alone to be undertaken,

Warranty claims should be submitted in accordance with the current Jaguar Land Rover (JLR) Global Warranty Manual, and its amendments, unless
stated otherwise in this bulletin.

Customer Reimbursement and Related Damage Process

NOTE: If there is a requirement to claim for related/consequential damage or customer reimbursement, refer to the related instruction that can be found
in TOPIx (in the Search box, search for ‘Related Damage Claim’ and open the related bulletin link).

SERVICE INSPECTION

NOTES:

Some variation in the illustrations may occur, but the essential information is always correct.

Some components shown removed for clarity.

1. Remove the left air filter outlet pipe, (see TOPIx Workshop Manual section
303-12: Intake Air Distribution And Filtering - Ingenium I6 3.01 Petrol -
Removal and Installation - Left Air Filter Outlet Pipe)

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2. Locate the highlighted area of the camshaft carrier shown in the illustration.

E323282

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SERVICE INSTRUCTION

3. Inspect the camshaft carrier tooling stamp using steps 4 to 7 below for
reference.

The 3 illustrations below show 3 INDIVIDUAL failure conditions.

If ANY of the 3 INDIVIDUAL failure conditions are present, then the vehicle
has failed the inspection.

Vehicles which failed the inspection: Contact
[email protected] and supply the full 17-digit VIN of the vehicle,
continue to quarantine the vehicle and wait for further instructions.

If NONE of the 3 INDIVIDUAL failure conditions are present, then the vehicle
has passed the inspection.

Vehicles which passed the inspection: Install the left air filter outlet pipe
and release the vehicle, (see TOPIx Workshop Manual section 303-12: Intake
Air Distribution And Filtering - Ingenium 16 3.01 Petrol - Removal and
Installation - Left Air Filter Outlet Pipe).

4. Steps 5, 6 and 7 show 3 INDIVIDUAL failure conditions.

5. The failure condition shown highlights 1 drilled tooling mark in the lower right
side of the tooling stamp.

ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARK IN THE
LOCATION HIGHLIGHTED BY THE ARROW WITHIN THE ILLUSTRATION.
DISREGARD ANY TOOLING MARKS WHICH ARE NOT HIGHLIGHTED BY
AN ARROW WITHIN THE ILLUSTRATION.

If the 1 drilled tooling mark in the lower right side of the tooling stamp is
present, then the vehicle has failed the inspection.

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6, The failure condition shown highlights 3 drilled tooling marks in the upper,
middle and lower right side of the tooling stamp.

ONLY INSPECT FOR THE SPECIFIC DRILLED TOOLING MARKS IN THE
LOCATIONS HIGHLIGHTED BY THE ARROWS WITHIN THE
ILLUSTRATION. DISREGARD ANY TOOLING MARKS WHICH ARE NOT
HIGHLIGHTED BY AN ARROW WITHIN THE ILLUSTRATION.

If the 3 drilled tooling marks in the upper, middle and lower right side of the
tooling stamp are ALL present, then the vehicle has failed the inspection

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