NHTSA ID Number: 10228845
Manufacturer Communication Number: 2068670.1
TSB/Document Date: 2023-01-05
Summary
Rear Heated Armrest Functionality - Software Update (SC22/36) Technical Background: -Software update is required to Address 08 - Air conditioning control unit
Field campaign
Topic
Market
area
Brand
Rear heated armrest functionality - Software update (SC22/36)
Australia E04 Bentley
rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Transaction
2068670/1
No.
Campaign
EC61
number
Note
Type
US code
Vehicle data
Bentayga EWB
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
ZV1* 2023 E
*
*
*
Chas is numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SJA
*
*
*
P C
035496 038096
SJA
*
*
*
P C
011189 018170
Documents
Document name
master.xml
sc2236vinlist.pdf
INTERNAL
EC61
Rear heated armrest functionality - Software update (SC22/36)
Transaction No.: 2068670/1
Notes
Repair instructions
Technical background
Rear heated arm rest functionality is not to specification
•
Vehicles with PR codes 98B + 5KA do not show the heated arm rest feature within the TSR.
If coded incorrectly the vehicle will not show the feature within the TSR resulting in the feature not being operational.
•
Vehicles with PR codes 98B + 3NL incorrectly show the heated arm rest feature within the TSR.
If coded incorrectly the vehicle will show the feature within the TSR resulting in the feature not being operational.
Remedy
Software update is required to Address 08 - Air conditioning control unit
Customer notification
Customers of affected vehicles will be notified in writing by their Bentley retailer to arrange an appointment, make a note of the required action on
the workshop order before it is signed by the customer
If it is omitted to perform the work required during a workshop visit, the customer should be notified immediately
You should also pass on this information to your new and used car sales departments so that affected vehicles are checked and repaired
immediately
Warranty accounting instructions
Warranty type
710 or 790
Damage service number EC61
Damage code 00 66
Criterion ID 01
Time to conduct the Software Version Management (SVM) update
Labour operation code 01 51 00 00
Time
As per ODIS log Must not exceed 30 Time units
Genuine parts
Not applicable
Parts supply
Not applicable
Parts despatch control
Not applicable
Repair instructions
Technical background
Rear heated arm rest functionality is not to specification
•
Vehicles with PR codes 98B + 5KA do not show the heated arm rest feature within the TSR.
If coded incorrectly the vehicle will not show the feature within the TSR resulting in the feature not being operational.
•
Vehicles with PR codes 98B + 3NL incorrectly show the heated arm rest feature within the TSR.
If coded incorrectly the vehicle will show the feature within the TSR resulting in the feature not being operational.
INTERNAL
Notes
Check
If the vehicle is not already listed as repaired in “Repair history" (in Elsa pro), check for the presence of the yellow paint completion mark (Figure
3)
If neither are evident please conduct the instructions within the Work section to completion
Genuine parts
Not applicable
Work
General information for the reprogramming:
•
The closed-circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger
to the vehicle. For further information refer to the Repair manual
•
During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc) ensure the
main light switch is set to ‘off’ and leave the driver’s door open
•
Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool)
ONLY in USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control units. If these
units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode
•
Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control
units
Before conducting the onward procedure the operative MUST ensure Bentley ODIS-S Brand version: 2.30.4 (Or above) is installed
1. Select and run Guided fault finding
•
Referring to Figure 1 - Within the Special functions tab select SVM – Code Input (A) then select Perform test (B)
Figure 1
2. On the next screen enter the SVM code 4V1HTDARM01 and select Adopt (Figure 2)
INTERNAL
Figure 2
3. On the following screen, confirm the code - Then select Yes
•
All control modules will be interrogated
4. Follow all on screen prompts until program end
5. Switch off the ignition
•
Remove the diagnostic interface from the OBD port
•
Switch off and remove the battery charger from the vehicle
•
Close the bonnet, boot and all doors
•
Lock the vehicle
•
Wait 5 minutes to allow the vehicle to go into bus silence
•
When 5 minutes has elapsed, unlock the vehicle and open the driver’s door
•
Switch on the ignition
•
Confirm gear selection is possible
6. Apply a yellow paint completion mark on the underside of the left hand rear door electrical connection (Figure 3)
Identification
Yellow paint completion mark on the underside of the left hand rear door electrical connection confirms completion (Figure 3)
Figure 3
INTERNAL
SJAH514V5PC035496
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SJAHT2ZV2PC035508
SJAH514VXPC035509
SJAH514V6PC035510
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SJAH514V0PC035518
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SJAHT2ZV1PC017498
SJAH514V4PC017507
SJAHT2ZV2PC017512
SJAHT2ZV2PC017526
SJAHT2ZV8PC017529
SJAHT2ZV1PC017548
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SJAH514V9PC017681
SJAHT2ZV9PC017684
SJAHT2ZV2PC017686
SJAHT2ZV6PC017688
SJAHT2ZV2PC017705
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SJAH514V9PC017759
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SJAHY14V8PC017856
SJAH514V0PC017858
SJAHY14V0PC017883
SJAHY14V4PC017885
SJAHY14V1PC017889
SJAHT2ZV9PC017894
SJAHY14V0PC017902
SJAHT2ZV1PC017906
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SJAHY14V5PC018107
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TSB/Document ID: 2068670.1
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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