NHTSA ID Number: 10228789
Manufacturer Communication Number: 15-306-22R
TSB/Document Date: 2023-01-05
Summary
This bulletin announces the availability of new reprogramming files to address cases of remote services from the STARLINK® app or website including remote engine start (RES), remote door lock request, remote actuation of the horn/lights, and vehicle locator.
ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2022 Subaru
of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY: 2022MY Forester with Gen 2 Telematics
2022MY WRX with Gen 2 Telematics
2022-23MY BRZ with Gen 2 Telematics
SUBJECT:
NUMBER: 15-306-22R
DATE:
12/20/22
REVISED:
12/27/22
Intermittent Request Failure of Remote
STARLINK® Services
INTRODUCTION:
This bulletin announces the availability of new reprogramming files to address cases of remote
services from the STARLINK® app or website including remote engine start (RES), remote door
lock request, remote actuation of the horn/lights, and vehicle locator. This is caused by an inaccurate
internal timer within the Data Communication Module (DCM). The new files contain enhanced logic
to optimize the internal timer program within the DCM. If this concern is reported, reprogram the
DCM using the procedure outlined in this bulletin.
PAK FILE APPLICABILITY:
MY
Model
File Description
Old Part #
Decryption Keyword
New Software Version
22-23
Forester
86222SJ200.pk2
86222SJ200/210
82E47A9D
DCM_30.12.71_20220607
22-23
WRX
86222VC000.pk2
86222VC000/010
A1D41524
DCM_30.12.71_20220607
PFC FILE APPLICABILITY:
MY
Model
File Description
Old Part #
New Software Version
22-23
BRZ
86222CC010.pfc
86222CC010
DCM_30.12.71_20220607
Detailed information regarding the SSM5-R reprograming procedures can be found in TSB 14-28-21.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 15-306-22R; Revised: 12/27/22
Page 1 of 7
SERVICE PROCEDURE FLOWCHART:
Continued...
Bulletin Number: 15-306-22; Date: 12/20/22
Page 2 of 7
Continued...
Bulletin Number: 15-306-22; Date: 12/20/22
Page 3 of 7
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
STEP 1: Connect the applicable Subaru Select Monitor (SSM) to the vehicle. Read the Subscription
and Software Information of the DCM. Record this information for confirmation after reprograming
is performed.
STEP 2: Is version “DCM_30.12.71_20220607” found?
YES – The vehicle has the latest software. Continue diagnosis using the applicable
Service Manual.
NO – Record and attach the current software status. Proceed to STEP 3.
STEP 3: Connect the vehicle to a power supply.
Subaru of America, Inc. (SOA) highly recommends utilizing either the Subaru Midtronics DCA8000
Dynamic Diagnostic Charging System or the Subaru Midtronics GR8-1100 Diagnostic Battery
Charger to the vehicle in the Power Supply Mode feature anytime a vehicle control module is
being reprogrammed. Once the Midtronics charger is connected to the vehicle, if the battery is fully
charged, it will take less than three (3) minutes to boot-up the charger, select the Power Supply Mode,
and have the battery voltage stabilized and ready for reprogramming.
NOTES:
•
For instructions on using the Power Supply Mode, reference the applicable User Manual for the
Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR8-1100
Diagnostic Battery Charger on STIS.
•
Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are all
switched OFF before setting up the charger for Power Supply Mode.
•
Select the correct battery type (Enhanced Flooded, Flooded, Gel, AGM or AGM Spiral).
•
Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries have
different CCA ratings. Always confirm the battery’s CCA rating before proceeding.
Continued...
Bulletin Number: 15-306-22R; Revised: 12/27/22
Page 4 of 7
•
If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to 13.5
Volts.
•
DO NOT connect the DST-i or DST-010 until the Power Supply mode function has completed its
battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on the
display.
•
Once Power Supply Mode reaches a steady 13.5 Volts, connect the DST-i or DST-010 to the OBD
connector and proceed with initiating the normal FlashWrite reprogramming process.
•
Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the voltage rises
beyond 14 Volts while programming is in process, the procedure will abort. This can indicate a
need to test or charge the vehicle battery before any further attempt at programming is made.
•
ALWAYS set the power supply voltage to 13.5 Volts when using Power Supply Mode. NEVER
turn the ignition switch on when charging at voltages 15 Volts or higher.
REMINDER: If the DCA-8000 or GR8-1100 indicates the vehicle’s battery must be charged, charge
the battery fully before proceeding to reprogram the vehicle while using the Power Supply Mode.
STEP 4: Switch the ignition switch to the “ON” position and wait for at least five minutes or more.
STEP 5 : Perform DCM reprogramming.
•
For Forester and WRX models, reprogram the DCM using the normal FlashWrite
procedure.
•
For BRZ models, reprogram DCM following the normal SSM5-R procedure.
Additional information regarding the SSM5-R reprograming procedures can be found
in TSB 14-28-21.
STEP 6 : Once successful reprogramming is complete, perform the following:
•
Switch the ignition to the “OFF” position.
•
Disconnect all charging equipment.
•
Close the hood.
•
Close all doors with the windows down.
STEP 7: Wait approximately three minutes and confirm the green LED located next to the ibutton on
the Eyesight Camera cover is NOT illuminated.
STEP 8: Once the LED is confirmed to be OFF, wait an additional five minutes or more.
Continued...
Bulletin Number: 15-306-22; Date: 12/20/22
Page 5 of 7
STEP 9: Using the applicable SSM, read the Software Information of the DCM.
STEP 10: Is version “DCM_30.12.71_20220607” found?
YES – Continue to STEP 11.
NO – Repeat STEP 6 and continue.
STEP 11: Using the applicable SSM, read the Subscription Status.
STEP 12: Has the subscription status changed from the status previously read during STEP 2?
YES – The procedure is finished.
NO – Repeat STEPS 6-8 then reconfirm the subscription status remains the same as read in
STEP 2.
NOTE: Control module failures resulting from battery discharge during reprogramming are not a
matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose
per the procedure outlined in the applicable Service Manual.
Continued...
Bulletin Number: 15-306-22; Date: 12/20/22
Page 6 of 7
VERY IMPORTANT:
This information is applicable to the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging
System and the Subaru Midtronics GR8-1100 Diagnostic Battery Charger ONLY. It does not apply to
any other brand / type of “generic” battery charger whatsoever. ONLY the DCA-8000 and the GR81100 and their Power Supply Mode feature have been tested and approved by SOA.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or SAS Gold, this repair may be
submitted using the following claim information:
Labor Description
Labor Operation #
Labor Time
Fail Code
DATA COMMUNICATION MODULE
REPROGRAMMING
A167-918
ZQZ-48
0.4
IMPORTANT: Always note the NEW DCM Software Version for any newly-installed programming
(as confirmed from the actual control module AFTER installation). The NEW Software Version
MUST be noted on the repair order as this information is required for entry in the Miscellaneous
Detail field during claim submission.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 15-306-22; Date: 12/20/22
Page 7 of 7
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 15-306-22R
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool. - [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers professional OE-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
- 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than 1000 dollars level scanners in the market.
- 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMW, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features are not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
- 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function, thinkdiag supports 10000+ active tests. When you process Automotive full system diagnostic, you can do active test on every supported module.
- 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
- 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
- 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
- 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
- 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAM + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
- 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.