SAFETY RECALL J044 (NHTSA # 14V-673):

SERVICE

ENGINE FRONT ANCILLARY FIXINGS

28-OCT-14

NO.:

7-091USA

SECTION:

RECALL

MARKET:

BULLETIN
USA

Jaguar Land Rover North America, LLC has informed the National Highway Traffic Safety
Administration (NHTSA) of its intent to perform a Safety Recall of certain 2015 model year Jaguar
F-TYPE (X152), XF (X250), and XJ (X351) vehicles imported into the United States market.
Information relating to the Recall will be posted on the National Highway Traffic Safety
Administration website.
United States Federal regulations require that retailers must be advised of this Recall notification
within three working days after government notification.
United States Federal law requires retailers to complete any outstanding safety Recall service
before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a retailer
could result in a civil penalty of up to $7,000.00 per vehicle.
This Service Bulletin serves as notification to all Jaguar retailers in the United States and Puerto
Rico that any affected new vehicles may not be sold and delivered for customer use until the
Recall repair is completed.
NOTE: Safety Recall J044 supersedes Update Prior to Sale UPS7514 (Program Code K262), as
detailed in Service Bulletin 6-247NAS, with immediate effect.
AFFECTED VEHICLES
A total of 272 2015 model year F-TYPE (X152), XF (X250), and XJ (X351) vehicles in the USA are
potentially affected.
The VIN ranges of affected vehicles are:




F-TYPE (X152) ............ SAJWA6BU3F8K17192 - SAJWA6DA1FMK17993
XF (X250) .................... SAJWJ0FF2F8U48688 - SAJWJ0FF9F8U52012
XJ (X351) ...................... SAJWJ1CDXF8V76489 - SAJWJ2GD4F8V77542

DESCRIPTION
A potential issue has been identified on a limited number of 2015 model year F-TYPE (X152), XF
(X250), and XJ (X351) vehicles with the assembly processes used in the installation of the Primary
drive belt and associated front-of-engine components including the Power Steering pump and
Generator fixings. Fixings relating to Primary drive belt idler and tensioners, as well as the air
conditioning compressor mounting fixings, may become loose or detached, and lead to the Primary
drive belt slipping or falling off. The Power Steering pump pulley may detach or the Battery Positive
Cable fixing to Generator may become loose due to the fixings not being correctly installed.
EFFECT ON VEHICLE OPERATION
In the case of the Primary drive belt becoming loose or detached, or the Power Steering pump pulley
detaching, the vehicle will lose its power assisted steering. Unassisted steering will still be available.
Primary drive belt or Power Steering pump loss may provide certain warnings to the driver, including
a battery warning on the Instrument Cluster. Loss of power assisted steering can lead to difficulty in
steering and this could increase the risk of a vehicle crash. If the battery positive cable fixing is loose,
it is possible that arcing can occur which could lead to thermal overload, melting, and /or
combustion of the cable insulation. In this condition, there is an increased risk of underhood fire.

Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

SERVICE PROGRAM / REWORK ACTION
Vehicle owners will be notified and instructed to take their vehicle to a Jaguar retailer who will
inspect the engine front ancillary fixings and ensure that all the fixings are properly threaded and
torqued to the correct specification. There will be no charge to owners for this repair.
Refer to Technical Bulletin J044NAS: Safety Recall: Engine Front Ancillary Fixings, for detailed repair
instructions.
OWNER NOTIFICATION
Mailing of owner notification letters will occur on or before 23 December 2014.
ACTION TO BE TAKEN
Retailers are required to check DDW to ensure a vehicle is affected by Program Code ‘J044’ and
HOLD all affected new vehicles in your control and withhold them from onward distribution and sale
pending completion of the rework action. Sold vehicles will be subject to the standard Recall
notification and Recall bulletin process detailing the action required for vehicles in the hands of
owners.
Retailers are advised that the use of vehicles within the affected model year / VIN range as Sales
Demonstrator or Service Loaner vehicles may be considered a violation of Federal legislation.
Jaguar Land Rover North America, LLC recommends against using affected vehicles for
demonstrator or loaner purposes. Please consult your own legal counsel if you have questions in
this regard.
PARTS
No parts required
TOOLS
Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
Repair procedures are under constant review and therefore times / prices are subject to change;
those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time. At
the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'J044' together with the relevant Option
Code from the table. SRO and parts information is included for information only. The Option Code(s)
that allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back
into the workshop for this action alone to be undertaken.
Warranty claims date must be submitted for payment within 30 calendar days of completion of the
repair.

PROGRAM
CODE

J044

J044

OPTION
CODE

DESCRIPTION

SRO

Engine auxiliary component
torque - Check

12.41.89

F-TYPE - 1.70
XF - 2.0L GTDi, 5.0L S/C V8 - 1.10
XF - 3.0L S/C V6 - RWD - 1.20
XJ - 3.0L S/C V6 - RWD - 1.20
XJ - 5.0L S/C V8 - 1.20

Engine auxiliary component
torque - Check

12.41.89

F-TYPE - 1.70
XF - 2.0L GTDi, 5.0L S/C V8 - 1.10
XF - 3.0L S/C V6 - RWD - 1.20
XJ - 3.0L S/C V6 - RWD - 1.20
XJ - 5.0L S/C V8 - 1.20

Drive in/drive out

10.10.10

ALL - 0.10

Engine auxiliary component
torque - Check

12.41.89/01

XF - 3.0L S/C V6 - AWD - 1.50
XJ - 3.0L S/C V6 - AWD - 1.40

Engine auxiliary component
torque - Check

12.41.89/01

XF - 3.0L S/C V6 - AWD - 1.50
XJ - 3.0L S/C V6 - AWD - 1.40

Drive in/drive out

10.10.10

ALL - 0.10

B

C

J044

F

J044

G

TIME
(HOURS)

Normal Warranty policies and procedures apply

SAFETY RECALL J044: SAMPLE OWNER LETTER

IMPORTANT SAFETY RECALL
This notice applies to your vehicle SAJXXXXXXXXXXXXXX

Safety Recall J044: ENGINE FRONT ANCILLARY FIXINGS
Vehicle Affected: Jaguar F-TYPE, XF, XJ
Model Year: 2015

e

National Highway Traffic Safety Administration Recall Number: 14V-673

m
pl

Dear Jaguar Owner,
This notice is sent to you in accordance with the requirements of the Federal Traffic and Motor
Vehicle Safety Act. Jaguar has decided that a defect which relates to motor vehicle safety exists in
some 2015 model year Jaguar F-TYPE, XF, and XJ vehicles.
Your vehicle is included in this Recall action.

What is the concern?
A potential issue has been identified on a limited number of 2015 model year F-TYPE (X152), XF
(X250), and XJ (X351) vehicles with the assembly processes used in the installation of the Primary
drive belt and associated front-of-engine components including the Power Steering pump and
Generator fixings. Fixings relating to Primary drive belt idler and tensioners, as well as the air
conditioning compressor mounting fixings, may become loose or detached and lead to the Primary
drive belt slipping or falling off. The Power Steering pump pulley may detach or the Battery Positive
Cable fixing to Generator may become loose due to the fixings not being correctly installed.
In the case of the Primary drive belt becoming loose or detached, or the Power Steering pump pulley
detaching, the vehicle will lose its power assisted steering. Unassisted steering will still be available.
Primary drive belt or Power Steering pump loss may provide certain warnings to the driver, including
a battery warning on the Instrument Cluster. Loss of power assisted steering can lead to difficulty in
steering and this could increase the risk of a vehicle crash. If the battery positive cable fixing is loose,
it is possible that arcing can occur which could lead to thermal overload, melting, and /or
combustion of the cable insulation. In this condition, there is an increased risk of underhood fire.

sa

What will Jaguar and your Jaguar Retailer do?
Jaguar is carrying out a recall of the vehicles mentioned above. An authorized Jaguar retailer will
inspect the front ancillary fixings and ensure that all the fixings are torqued to the correct
specification. Additionally, checks on the security of connectors will also be undertaken.
There will be no charge for this repair.
What should you do?
Please contact your authorized Jaguar retailer at your earliest convenience to schedule an
appointment to have Recall Action J044 completed on your vehicle.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience
to customers and is expected to take approximately two (2) hours, although your retailer may need
your vehicle for a longer time due to service scheduling requirements.
Attention Leasing Agencies: Federal regulations require that you forward this recall notification to
the lessee within TEN days.

Moved or no longer ow
wn a Jaguar?
?
If you are no
o longer the
e owner of this vehicle, Jaguar
J
wou ld greatly appreciate th
he name and
d address
closed.
of the new owner,
o
using
g the Inform
mation Chang
ge Form enc
What shoulld you do if you have fu
urther questtions?
Should you have any questions reg
garding this Recall Actio
on or need a
assistance in
n locating yo
our
guar Custom
mer Relationsship Centre at 800nearest authorized Jaguar retailer, please conttact the Jag
(
827).
4JAGUAR (800-452-48
You can also contact Ja
aguar by e-m
mail: Visit th
he web site h
http://www
w.jaguarusa .com and se
end an
t 'Contactt Jaguar' sec
ction.
email from the

e

If you have the need to
o contact Ja
aguar by ma
ail, please usse the follow
wing address:
Jaguar Land
L
Rover North Amerrica, LLC
ATTN: Customer
C
Re
elationship Centre
C
555 Mac
cArthur Boulevard
Mahwah
h, NJ 07430-2327

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pl

If you are having
h
diffic
culty getting
g your vehic
cle repaired in a reason
nable time o
or without charge,
you may wrrite:
Adminis
strator, Natio
onal Highwa
ay Traffic Sa
afety Admin istration
1200 Ne
ew Jersey Av
venue, SE
Washing
gton, D.C. 20
0590

Or you may
y call the toll-free Vehicle Safety Ho
otline at 888
8-327-4236 ((TTY: 800-4
424-9153), o
or log on
to http://w
www.saferca
ar.gov to submit a comp
plaint electrronically.
o do everything we can
We appreciate your confidence in our productt and wish to
n to retain th
hat
c
with your authorized
a
r etailer, will sstrive to min
nimize any
confidence. Jaguar, in cooperation
inconvenien
nce to you caused
c
by th
his campaign
n.
Sincerely,

sa

Peter Pocha
apsky
Customer Experience
E
Manager
M

SAFETY RECALL J044: TECHNICAL Q & A
Main Message: A concern has been identified with certain 2015 model year F-TYPE, XF, and XJ
vehicles with the assembly processes used in the installation of the Primary drive belt and
associated front of engine components including the Power Steering pump and generator
fixings.
Fixings relating to primary drive belt idler and tensioners, as well as the air conditioning
compressor mounting fixings, may become loose or detached and lead to the primary drive belt
slipping or falling off. The Power Steering pump pulley may detach or the Battery Positive
Cable fixing to Generator may become loose due to the fixings not being correctly installed.
Q1

Who do I contact if a member of the press contacts me about this recall?

A

Please ensure that any Press enquiries are referred to the Jaguar Land Rover Corporate
Affairs office.

Q2

Why is Jaguar Land Rover Limited recalling certain Jaguar vehicles?

A

Engineering analysis revealed that all Primary drive and other Castle Bromwich vehicle
assembly plant-installed engine fixings and certain other installation processes completed
during the period of 14 August 2014 to 30 September 2014 may not be to the correct
torque specification, incorrectly installed, or that the fixing may not be present at all.

Q3

Can you tell me more about what is wrong with the vehicles?

A

Fixings relating to Primary drive belt idler and tensioners as well as the air conditioning
pump mounting fixings may become loose or detached and lead to the Primary drive belt
slipping or falling off. The Power Steering Pump pulley may detach or the Battery Positive
Cable fixing to Generator may become loose due to the fixings not being correctly
installed.

Q4

How would the customer become aware of potentially having this concern?

A

In the case of the Primary drive belt becoming loose or detached, or the Power Steering
pump pulley detaching, the vehicle will lose its power assisted steering. Unassisted
steering will still be available. Primary drive belt or Power Steering pump loss may
provide certain warnings to the driver including a battery warning on the instrument
cluster. Loss of power assisted steering can lead to difficulty in steering. If the battery
positive cable fixing is loose, it is possible that arcing will occur which could lead to
thermal overload, melting, and /or combustion of the cable insulation. In this condition,
there is an increased risk of underhood fire.

Q5

Does this concern affect vehicle safety?

A

Jaguar Land Rover is conducting this as a Safety Recall due to the effects these
conditions can have on the operation of affected vehicles.

Q6

Has Jaguar Land Rover Limited received many complaints?

A

Jaguar Land Rover has received 15 field reports to date for this issue.

Q7

Have there been any accidents or injuries?

A

Jaguar Land Rover is not aware of any accidents or injuries which have been attributed to
this issue.

Q8

How was the condition discovered?

A

The condition was highlighted through retailer field reports.

Q9

How long has Jaguar Land Rover known about this problem?

A

This issue was made known on 30 September 2014.

Q10

Is the defect leading you to any concerns regarding the reliability of a system, which is
supposed to be designed and engineered for the passengers' safety? What type of
measures are you planning to take?

A

We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover
carefully monitors field data to ensure that any matters relating to safety and compliance
are rigorously investigated.

Q11

What has Jaguar Land Rover done in production?

A

Production controls have now been re-established in the Castle Bromwich vehicle
assembly plant.

Q12

What will Authorized Repairers do to the vehicles?

A

Dealers will check the applied torque to a number of fixings and apply correct torque
where required. Additionally, checks on the security of connectors will also be
undertaken.

Q13

Which vehicles are affected by this recall?

A

A number of 2015 model year F-TYPE, XF, and XJ vehicles manufactured at Jaguar’s
Castle Bromwich (UK) manufacturing plant between 14 August 2014 and 30 September
2014 within the following VIN range and dates are affected:




F-TYPE (X152) ............. SAJWA6BU3F8K17192 - SAJWA6DA1FMK17993
XF (X250) ..................... SAJWJ0FF2F8U48688 - SAJWJ0FF9F8U52012
XJ (X351) ....................... SAJWJ1CDXF8V76489 - SAJWJ2GD4F8V77542

Q14

Are other Jaguar Land Rover models affected by these actions?

A

No other models are known to be affected by this condition other than those listed on
this document.

Q15

Are parts available to rework vehicles?

A

Parts are not required to conduct this repair.

Q16

How much will the recall cost Jaguar Land Rover?

A

Cost was not a factor in deciding to recall these vehicles.

Q17

How do I know if my Jaguar vehicle is affected?

A

All owners of potentially affected vehicles will shortly receive a letter inviting them to
contact a Jaguar Authorized repairer for the work to be carried out.

Q18

How long does it take for the vehicle to be inspected and repaired?

A

The work will be carried out as quickly and efficiently as possible in order to minimize
inconvenience to customers and is expected to take no longer than two (2) hours.
Naturally, due to retailer schedules, vehicles may be required for longer.

Q19

Can I continue to drive my Jaguar vehicle safely until it has been recalled?

A

Customers are advised to contact a Jaguar Authorized repairer should they have any

concerns regarding their vehicles.
Note: Please ensure that any Press enquiries are referred to the Jaguar Land Rover Corporate
Affairs office.