NHTSA ID Number: 10228486
Manufacturer Communication Number: 6-242NAS
TSB/Document Date: 2023-01-03
Summary
a noise and vibration from the front of the vehicle when turning the steering wheel at low speed.
Update Prior to Sale UPS5914: Undertray Rework
SERVICE
To Remove Steering Gear Gaiter Foul
25-SEP-14
No.:
6-242NAS
Section:
BULLETIN
GENERAL
Market:
INFORMATION
CAN / USA
THIS BULLETIN UPDATES 6-238NAS
DESCRIPTION
An issue has been identified on a limited number of 2015 model year XJ (X351) where a noise and vibration from
the front of the vehicle when turning the steering wheel at low speed.
AFFECTED VEHICLES
The VIN range of affected vehicles is V75431-V76851.
See the attached list of specific affected VINs.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action. Retailers are required to HOLD only affected vehicles in the above VIN range that are in their
control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework
action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin UPS5914-5bNAS: Undertray Rework To Remove Steering Gear Gaiter Foul, for
detailed repair instructions.
PARTS
* when ordering parts, order the expected percentage demand of parts identified only
QTY. /
VALUE*
PART NO. /
SUNDRY CODE
DESCRIPTION
XR813185
2
EXPECTED % OF VEHICLES
REQUIRING PART*
100
TOOLS
Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time. At the time of confirming a
booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are
available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'K250' together with the relevant Option Code from
the table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive
in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to
be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 19 March 2015 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
K250
B
Front undertray modification - Both sides
K250
C
Front undertray modification - Both sides
Drive in/drive out
TIME
(HOURS)
PART NO. /
SUNDRY
CODE
05.10.60
0.60
XR813185
2
05.10.60
10.10.10
0.60
0.10
XR813185
-
2
-
SRO
Normal Warranty policies and procedures apply
Jaguar Land Rover
North America, LLC
555 MacArthur Boulevard
Mahwah, NJ 07430
QTY. /
VALUE
Update Prior to Sale UPS5914: Affected VIN List
CANADA
VIN
Retailer Number / Name
Sold / Retailer Stock?
[as of 25 September]
V75839
4201 Jaguar Toronto
Retailer Stock
V75708
6058 Jaguar of Calgary
Retailer Stock
V75575
0486 Paretti Imports, L.L.C.
Retailer Stock
V75664
0518 San Jose British Motors
Retailer Stock
V75755
0518 San Jose British Motors
Sold
V75858
0518 San Jose British Motors
Retailer Stock
V76020
0696 Alpine Jaguar
Retailer Stock
V76060
0696 Alpine Jaguar
Sold
V76189
0696 Alpine Jaguar
Retailer Stock
V75611
3201 Melloy Jaguar
Retailer Stock
V75443
5304 Jaguar North Point
Sold
V75492
5304 Jaguar North Point
Retailer Stock
V76292
5304 Jaguar North Point
Retailer Stock
V75638
5307 Jaguar Jackson
Retailer Stock
V75596
5310 Jaguar Tulsa
Retailer Stock
V75559
5320 Jaguar Palm Beach
Retailer Stock
V75563
5320 Jaguar Palm Beach
Sold
V75594
5320 Jaguar Palm Beach
Retailer Stock
V75667
5320 Jaguar Palm Beach
Retailer Stock
V75748
5320 Jaguar Palm Beach
Retailer Stock
V75940
5320 Jaguar Palm Beach
Retailer Stock
V76011
5320 Jaguar Palm Beach
Retailer Stock
V76030
5320 Jaguar Palm Beach
Retailer Stock
V75980
5322 Jaguar Birmingham
Retailer Stock
V76165
5325 Jaguar San Juan
Retailer Stock
V76282
5325 Jaguar San Juan
Sold
V75672
5327 Jaguar Honolulu
Retailer Stock
V75712
5327 Jaguar Honolulu
Retailer Stock
V75728
5327 Jaguar Honolulu
Retailer Stock
V75605
5379 Jaguar Carlsbad
Retailer Stock
V76191
5382 Jaguar Little Rock
Retailer Stock
V75603
5387 Jaguar Orlando
Retailer Stock
V75944
5387 Jaguar Orlando
Retailer Stock
V75974
5387 Jaguar Orlando
Retailer Stock
V75954
5389 Jaguar Greenville
Retailer Stock
V75547
5390 Jaguar Austin
Retailer Stock
V75922
5390 Jaguar Austin
Retailer Stock
V76095
5394 Jaguar Dallas
Retailer Stock
V76048
5395 Jaguar West Ashley
Sold
V76068
5528 Jaguar Houston North
Retailer Stock
V76212
5528 Jaguar Houston North
Retailer Stock
V76296
5528 Jaguar Houston North
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TSB/Document ID: 6-242NAS
Replacement Service Bulletin Number:
MFR Communication Date: 2014-09-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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