Technical Service Bulletin
01 Model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, A8L TDI clean diesel Repair Authorization
01 13 10 2033224/2 June 24, 2013. Supersedes Technical Service Bulletin Group 01 number 13-75 dated March
13, 2013 for reasons listed below.
Model(s)

Year

A6

2014

A7

2014

A8

2014

Audi Q5

2014

VIN Range

Vehicle-Specific Equipment

All

TDI engine

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header data (Added applicable models)

1

3/3/2013

Initial publication

If a model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB)
requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and
emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
This also applies to any messages related to AdBlue shown in the DIS.
• These procedures are mandatory until further notice.
• Routine maintenance, PDI, and repair of other systems do not require prior authorization or a TAC ticket.
• Any repairs related to the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue or emissions)
systems, or transmission completed without Repair Authorization via a Technical Assistance Center (TAC)
contact will not be reimbursed.

© 2013 Audi of America, Inc.

Page 1 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Technical Background
In an effort to gain information on the systems listed above, we are asking that you contact TAC before replacing
any parts. This will assist us in diagnosing any potential issues.

Production Solution
No changes to production have been made, as no issue has been identified.

Service
The procedures listed below should be followed for all engine, diesel fuel delivery, exhaust after-treatment
(SCR/AdBlue or emissions) system, or transmission issues.
1. Verify customer concern.
2. Create a ticket using the Technical Assistance Center System in Elsa.
3. In the Concern Type field, select MY 2014 only TDI fuel exhaust Trans Repair Authorization for proper
routing.

Figure 1. Selecting MY 2014 only TDI fuel exhaust Trans Repair Authorization.
4. Describe the customer concern with as much detail as possible, and fill in all required fields.
5. Attach the Collection Services Diagnosis Log.
© 2013 Audi of America, Inc.

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
6. Activate the TAC ticket promptly by calling the TAC for further instruction before carrying out any test plans,
erasing fault codes, or making repairs.
7. In the event the Technical Assistance Center System is down, the Audi Technician may call the Technical
Assistance Center for assistance; however, a TAC ticket must still be submitted to validate the warranty
claim.
Parts Return
If part(s) are required to be replaced, an email will be sent to the dealer Parts Champion with a link to a printable,
pre-paid, and pre-addressed FedEx shipping label for express delivery to the Audi of America Warranty Parts
Return Center.

Warranty
This TSB is informational only and not applicable to any Audi warranty.

Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

© 2013 Audi of America, Inc.

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.