Technical Service Bulletin
00 Engine shuts off and/or EPB activates when driver door is opened
00 13 51 2031850/4 July 12, 2013. Supersedes Technical Service Bulletin Group 00 number 13-46 dated March
13, 2013 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A6/A7

2013

All

Not Applicable

A8

2013

All

Start-Stop

Q5

2013

All

Start-Stop

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised Service (changed SVM code)

3

3/13/2013

Revised Service (added SVM code, new steps)

2

1/17/2013

Revised Warranty (Changed damage code)

1

11/20/2012

Original Publication

Customer complains of one or both of the following:
 Engine and ignition shut off when driver’s door is opened.
 Electronic Parking Brake (EPB) activates when driver’s door is opened (A6/A7/S6/S7 only).

Technical Background
Vehicle Departure Deactivation (VDD) was added in MY13 vehicles equipped with Start-Stop, beginning with
CW22/2012 production. This feature turns off the engine and ignition under the following conditions (Scenario A):
 The vehicle has been moved.
 The driver’s seat belt is removed.
 The brake pedal is not pressed.
 The vehicle is stationary.
 The driver’s door is opened.
On A6/A7/S6/S7 vehicles, these events will also activate the EPB.

Page 1 of 4 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin
Production Solution
Revised VDD/EPB strategy to improve customer satisfaction.

Service
It is possible to change the functionality of VDD/EPB through a coding change within the vehicle. Please discuss
with the customer if they would like the functionality of these features changed. Once changed, the operation
would be as follows (Scenario B):
 Engine and ignition will no longer shut off when the vehicle is exited.
 If the engine is off (due to Start-Stop) when the door is opened, the ignition will shut off to prevent battery
drain.
 The parking brake will not activate when the ignition is switched off. (A6/A7/S6/S7 Only)
To change vehicle functionality to Scenario B:
1. Follow all instructions in the attached TSB, 2011732 00 Software Version Management (SVM), operating
instructions.
2. Update the Comfort System Central Control Module, J393 (46), using the SVM action code as listed in the
table below if necessary.

Model

Old Software Part
Number

Old Software
Version

New Software Part
Number

New Software
Version

SVM Action
Code

All

Parameterization
(N/A)

Parameterization
(N/A)

Parameterization
(N/A)

Parameterization
(N/A)

46A008

3. Insert the owner’s manual supplement, 131.564.6VK.21, into the owner’s manual. Additional supplements
may be ordered from www.audi.techliterature.com if needed.
4. If available, replace the old Start-Stop
glovebox insert (Figure 1), with the new
glovebox insert BR-12-631-US (Figure
2). Additional inserts may be ordered
from the Brand Store.

Figure 1. Old Start-Stop glovebox insert.

Page 2 of 4 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin

Figure 2. New Start-Stop glovebox insert.
To change vehicle functionality to Scenario A:
Tip: The below SVM code will not reactivate the EPB functionality.
1. Follow all instructions in the attached TSB, 2011732 00 Software Version Management (SVM), operating
instructions.
2. Update the Comfort System Central Control Module, J393 (46),using the SVM action code as listed in the
table below if necessary.

Model

Old Software
Part Number

Old Software
Version

New Software
Part Number

New Software
Version

SVM Action Code

(or higher)
All

Parameterization
(N/A)

Parameterization
(N/A)

Parameterization
(N/A)

Parameterization
(N/A)

46A009

Page 3 of 4 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use 1SP claim type. If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

5789

Damage Code:

0039

Labor Operations:

Perform SVM Update and Install applicable
Inserts (if necessary)

5789 2599

30 TU

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
As per TSB #2031850/4

Claim Comment:

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Part Number

Part Description

Quantity

131.564.6VK.21

Owner’s Manual Insert

1

BR-12-631-US

Glovebox Insert

1

Additional Information
All parts and service references provided in this TSB (2031850) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

Page 4 of 4 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin
00 Software Version Management (SVM), operating instructions
00 12 32 2011732/9 February 7, 2012. Supersedes Technical Service Bulletin Group 00 number 10 – 02 dated
March 24, 2010 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All Audi

2002 on

Not Applicable

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

9

-

Revised header data (Added model years)
Revised Technical Background
Revised Service (Added image)

8

3/24/2010

Revised Technical Background
Revised Service (Added Response Codes section)

7

5/13/2009

Revised Service (Step 6)

6

12/15/2008

Revised Service (Step 3 – added information concerning use of wireless
VAS 5054A transmitter head)

5

11/17/2008

Revised Title to include Repair Group

4

10/21/2008

Revised Service (Step 3 – added information concerning Windows power
savings settings)

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management
(SVM) software update for any TSB or Update.
Troubleshooting information is included in the Additional Information section.
Please refer to the upcoming TSBs covering detailed aspects of SVM. They will be listed under group “99”.

Technical Background
SVM was developed with the main goal of ensuring each Audi vehicle has the correct electronic control units with
the correct software versions installed when it leaves the dealership repair facility.

© 2012 Audi of America, Inc.

Page 1 of 10

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
SVM is a feature of GFF that has a subset of
functions or components as seen in Figure 1. These
functions are explained below. A VAS 5051B, VAS
5052A, or VAS 6150(A/B/C) diagnostic tool is
required to read out the vehicle control unit data and
send it to the SVM server (also called an “SVM
communication”).

Figure 1. Subset of SVM functions

1. SVM – Specified/actual comparison
Goal: This function is designed to ensure all electronic control units installed in the vehicle have the correct
part numbers, software versions, coding and parameterization. It will not suggest a control unit software
update. During this SVM communication, the part numbers and software versions of the actual control units
installed in the vehicle will be sent to the SVM servers. This “actual” data is then compared to the “specified”
data in the SVM database for a particular vehicle. The specified data stored on the SVM servers is also
referred to as the vehicle “reference”.
What an SVM Spec/Actual can do:
• Document any changes to an electronic control unit’s hardware/software part numbers, hardware/software
versions, and provide feedback to the user if these changes are accepted or rejected.
• When new parts are installed, it will also calculate coding changes or parameterization changes. If a
“hardware replacement suggestion” is given, then a conflict exists with the vehicle reference for that
control unit (i.e. SVM expects a different part number or software version for the control unit in question).
1

• As a rule, SVM will not allow a control unit with the same part number as the original part to be installed if
the new part contains an older software revision. In this situation, SVM will return a hardware change
2
suggestion . In these special cases a new vehicle reference must be manually set by an Audi Product
Support Engineer. Please contact the Technical Assistance Center Helpline if you suspect this is the
case.
2. SVM - Direct Input: SVM code for problem related update
Goal: This function performs any additional functions which cannot be performed with an SVM Spec/Actual.
Those functions include the following.
What an SVM code can do:
• Update the software in a flash-capable control unit if the SVM code is valid for the vehicle.
3

• After the software update is completed, an additional SVM Specified/Actual comparison will be performed
to calculate a new coding and/or parameterization and to document all control unit changes as a new