NHTSA ID Number: 10228179
Manufacturer Communication Number: TSB_ELE272
TSB/Document Date: 2022-12-23
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia
is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
GROUP
MODEL
ELE
2023MY
Multiple Models
(See page 10)
NUMBER
DATE
272
December 2022
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY
vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is
requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Follow the procedure outlined in this publication to apply the improved logic to the ‘CLU’ system using the
KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been
applied to a vehicle you are working on, verify the ROM ID using the table on pages 3-5 of this bulletin. Before
conducting the procedure, verify that the vehicle is included in the list of affected VINs.
Kia Diagnostic System (KDS)
NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage → Warranty Coverage
Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on
WebDCS (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes
a list of affected vehicles.
This issue number is SA517.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
629. BDM CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
630. MQ4 HEV/PHEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
631. CV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
632. NQ5a/NQ5 HEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE (SVC)
633. NQ5/NQ5a/NQ5 HEV/PHEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE (STD)
634. SG2 EV/HEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
635. SK3 PE CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
NOTICE
•
Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully
charged jump starter box connected to the battery.
•
Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
•
All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise
stated.
•
Damaged VCI II units should not be used and promptly replaced.
•
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade
procedure.
•
DO NOT start the engine during ECU upgrade.
•
DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
•
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before
starting the engine.
•
ONLY use approved ECU upgrade software designated for the correct application.
IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 3 of 10
SUBJECT:
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
ROM ID INFORMATION TABLE:
Upgrade Event #629 (BDm)
Model
System
BDm
CLU
Type
ECU P/No.
STD
94041 M7041
(4.2 inch)
94042 M7031
ROM ID
Previous
New
1.02
1.03
Upgrade Event #630 (MQ4 P/HEV)
Model
System
Type
ECU P/No.
STD
94083 P4060
94083 P4070
(4.2 inch)
MQ4 HEV
SVC
CLU
(12.3 inch)
STD
(4.2 inch)
MQ4 PHEV
SVC
94093 P4060
94093 P4070
94083 P4540
94083 P4550
(12.3 inch)
94093 P4540
94093 P4550
Type
ECU P/No.
ROM ID
Previous
New
7.00
7.01
Upgrade Event #631 (CV)
Model
CV
System
CLU
SVC
(12.3 inch)
ROM ID
Previous
New
94003 CV000
94003 CV010
94003 CV020
94003 CV030
1.20
1.21
94003 CV080
94003 CV090
94003 CV120
94003 CV130
94003 CV140
94003 CV150
4.00
4.01
Upgrade Event #632 (NQ5a/NQ5 HEV)
Model
System
NQ5a
CLU
NQ5 HEV
Type
SVC
(12.3 inch)
ECU P/No.
94013-DW000
94013-DW010
94013-DW001
94013-DW011
ROM ID
Previous
New
1.16
1.18
94013 CH0XX
94013 CH1XX
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 4 of 10
SUBJECT:
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
ROM ID INFORMATION TABLE:
Upgrade Event #633 (NQ5 PHEV, NQ5 HEV, NQ5a, NQ5)
Model
System
Type
ECU P/No.
94003-CH600
NQ5 PHEV
94003-CH100
94003-CH000
NQ5 HEV
94003-CH500
CLU
STD
(4.2 inch)
NQ5a
94003-DW000
94003-DW500
94003-P1000
NQ5
94003-P1500
94003-P1600
ROM ID
Previous
New
4.46
4.47
4.48
4.49
4.50
4.51
4.52
4.53
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.99
5.00
5.01
5.02
5.03
5.04
5.05
5.06
5.07
5.08
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.77
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 5 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
Upgrade Event #634 (SG2 HEV, PHEV, EV)
Model
System
Type
SG2 HEV
SG2 PHEV
CLU
SVC
ECU P/No.
ROM ID
Previous
New
94013 AT000
94013 AT010
2.02
2.03
94013 AT100
94013 AT110
1.02
1.03
94003 AO000
94003 AO010
94013 AO000
94013 AO010
2.02
2.03
(12.3 inch)
SG2 EV
Upgrade Event #635 (SK3 PE)
Model
SK3
System
CLU
Type
STD
(4.2 inch)
ECU P/No.
ROM ID
Previous
New
1.46
94023 K0000
1.47
1.49
1.48
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.
NOTICE
If a “No need for S/W update” pop-up window is displayed on KDS in ‘Auto Mode’, then no software
upgrade is required.
IMPORTANT
Some vehicles may not be in the target for this upgrade event even though it is included in the
applicable VIN list. Verify ROM ID before performing the update as unnecessarily performing the
update can cause damage to the cluster.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
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TSB/Document ID: TSB_ELE272
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFR Component System:
MFR Component Subsystem:
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