NHTSA ID Number: 10227953
Manufacturer Communication Number: 2020040007
TSB/Document Date: 2022-12-19
Summary
2020040007
long support plate
017
support drift
Lift mounting points on the vehicle in the area of the rear axle
03
front rear spring bracket
07
crossmember
04
longitudinal member
011
arm of hydraulic lift
06
front rear spring bracket
013
long support plate
014
016
v-block
prop
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Emissions Campaign 2020040007
Picture reference
Pick-up point
03
04
Support at rear to front rear spring
bracket.
Rear support at longitudinal member.
06
012
Install on front rear spring bracket.
Support plate.
Information
013
Long support plate.
014
V-block
016
017
Support drift
‑ If possible, always support at rear
Install at longitudinal member (4).
‑ For front support to spring clamp plate
(1). Unscrew support plate (012) at right
and left an equal distance.
‑ In vehicles with vehicle lift support
point at integral carrier
(5).
‑ For front support at longitudinal
member (2) and support at front rear
spring bracket (6). Can be used
alternatively to front support to spring
clamp plate (1). Pull out long support
plates (013) at right and left an equal
distance.
‑ In vehicles without a vehicle lift
support point at the integral carrier
(5)
in the vicinity of the inner mounts of the
semi-trailing arms.
‑ For rear support at front rear spring
bracket (3) and rear support at
longitudinal member (4). Pull v-block
(014) at right and left rear out an equal
distance.
‑ Vehicles with heavy bodies and panel
vans/crewbuses with a long wheelbase
at the crossmember (7) should be
supported with a prop (016).
‑ With soundproofing Ensure that
support drift (017) does not make
contact with bracket (8) of rear
soundproofing. If necessary, loosen
bracket (8), push towards the front as
far as possible and retighten it.
Otherwise the brackets (8) of the rear
soundproofing and the longitudinal
members may be damaged.
‑ For front support to longitudinal
member (2). Unscrew support drift
(017) at right and left an equal distance.
Secure vehicle on lift.
p
Heavily loaded vehicles, vehicles with a heavy body and
vehicles with unfavorable load distribution must be
secured.
Otherwise these may fall.
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Emissions Campaign 2020040007
Instructions for driving onto ramps
i
When performing procedure on
ramps.
i
Vehicle must be driven onto ramps
before procedure is started, and
may remain on ramps for the
entire procedure.
i
Race Ramps are available for
order from MBUSA Standard
Service Equipment Program
(SSEP): www.mbusassep.com
Part number:
784-RR-HTVR-RC-KIT
i
Read the operating instructions provided by the manufacturer
of the ramps. Since these are ramps that have not been built
or tested by Mercedes
Benz, no information can be given on
safety. Mercedes
Benz excludes all liability when using these
ramps.
1
Place the vehicle on a clean, firm and
level surface.
3
i
Make sure that there is enough space to
the front.
2
Drive the vehicle onto the ramps until it is
positioned in the end position specified by
the manufacturer of the ramps.
p
Drive the vehicle slowly and at a constant
speed onto the ramps.
Otherwise the vehicle may be damaged.
Place ramps in the middle (arrows A) of
the front wheels.
i
If necessary, include a helper to instruct
you.
i
The ramps must be aligned parallel to
each other.
4
Secure the vehicle against rolling away.
i
For example, by applying the parking
brake and by placing a wheel chock
(arrow B) on the rear wheels.
21
a
Emissions Campaign 2020040007
Initial Quick Test
1
2
Switch off the ignition.
Disconnect Geotab, Omni Track, Navigation
or any aftermarket devices that are connected
to the X11/4 diagnostic socket.
3
Open the hood.
4
Connect the battery charger to the
vehicle's jump posts as indicated.
(arrows)
i
Verify Vehicle Identification Number (VIN)
on vehicle VIN markings matches VIN on
Repair Order exactly. Correct VIN errors
on RO before RO is closed at your
dealership.
p
A sufficient power supply to the
vehicle on-board system must be
ensured throughout the entire work
procedure.
Otherwise any undervoltage that
occurs may damage the control
units.
i
Do not connect the battery charger to
the auxiliary battery in the engine
compartment.
i
Follow the operating instructions for
the battery charger.
i
Use a Mercedes-Benz
recommended
battery charger to ensure an
adequate voltage supply (min. 12.5 V)
is provided for the on-board electrical
system battery.
22
a
Emissions Campaign 2020040007
5
Ensure XENTRY is fully updated with the
latest release and all available add-ons.
6
Connect the diagnostic system. Make sure
that the OBD2 connection cable is
connected directly to the factory X11 / 4
diagnostic socket and not via an adapter
cable.
7
Switch on the ignition.
9
i
Ensure Vehicle Identification Number (VIN)
readout in XENTRY/DAS matches vehicle
VIN markings exactly. If not, please open a
PTSS case with photos of VIN markings and
XENTRY/DAS Quick Test showing VIN
readout.
i
Pre-existing faults causing a Check Engine
Light must be evaluated. Reference PreInspection Notes on page 2.
i
The diagnostic system remains connected to
the vehicle throughout the work procedure!
Do not disconnect the diagnostic system’s
online connection.
8
Run XENTRY and perform Quick Test. Upload
Initial Quick Test print-out to paperless pXD.
i
The procedure via the diagnostic system is
shown on the following pages.
Start the diagnostic system.
10
Perform Emissions Modification Pre-Inspection.
23
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Emissions Campaign 2020040007
First
Third
Second
24
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Emissions Campaign 2020040007
25
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Emissions Campaign 2020040007
26
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Emissions Campaign 2020040007
Wait
27
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Emissions Campaign 2020040007
Name file:
QT 1
Second
First
Third
Fourth
i
Pre-existing faults causing a Check Engine Light must be
evaluated. Reference Pre-Inspection Guide on page 2.
28
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Emissions Campaign 2020040007
Pre-Inspection Special Procedure
29
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Emissions Campaign 2020040007
30
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Emissions Campaign 2020040007
i
If on-Compliant alterations are found reference the
Pre-Inspection Guide on page 2 for next steps.
31
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Emissions Campaign 2020040007
32
a
11
Emissions Campaign 2020040007
Perform Initial startup of the instrument
cluster (1).
i
The operation steps must be
performed exactly as per the
diagnostic system.
To do this, select the following menu
items: KI Instrument cluster
→ Initial startup → Initial startup with
automatic takeover of settings of
previous control unit.
i
The procedure via the diagnostic system
is shown on the following pages.
33
a
Emissions Campaign 2020040007
Replacement of Instrument Cluster
First
Second
First
Second
34
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Emissions Campaign 2020040007
First
Second
35
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Emissions Campaign 2020040007
Removal of Instrument Cluster
12
Using the steering column adjustment,
lower the steering wheel to its lowest
possible setting.
13
Insert the plastic wedge (K1)
between the top of the instrument
cluster (1) and the dashboard (6), as
shown.
14
Swivel the top of the instrument cluster
(1) towards the steering wheel.
15
Hold the instrument cluster (1) at the
top, carefully swivel out upwards at the
dashboard and move it out until the
electrical plug connection (7) becomes
accessible.
p
Swivel out the instrument cluster (1)
carefully.
Otherwise damage could occur.
16
Disconnect the electrical connection
(7) and remove the instrument cluster
(1).
i
Return the instrument cluster (1) to the
originating parts department.
36
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Emissions Campaign 2020040007
Installation of Instrument Cluster
17
Put the new instrument cluster (1)
in position and connect the
electrical plug connection (7).
i
A 906 900 81 03 (mph)
18
Carefully insert the instrument cluster
(1) into the dashboard (6).
p
Insert the instrument cluster (1)
carefully.
Otherwise damage could occur.
19
Complete the Initial startup of the
instrument cluster (1).
i
The operation steps must be
performed exactly as per the
diagnostic system.
20
Move the steering wheel back to its
original position.
37
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TSB/Document ID: 2020040007
Replacement Service Bulletin Number:
MFR Communication Date: 2022-08-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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