NHTSA ID Number: 10227948
Manufacturer Communication Number: 2020060001
TSB/Document Date: 2022-12-19
Summary
2020060001
Campaign No. 2020060001, August 2022
TO:
ALL MERCEDES-BENZ
and FREIGHTLINER SPRINTER CENTERS
SUBJECT:
Model 906 (Sprinter)
Model Year 2014-2016
Modification to the emissions control system
Daimler Vans USA, LLC (“DVUSA”) and Mercedes-Benz USA, LLC (“MBUSA”) are performing an
emissions campaign on certain 906 Sprinter vehicles in order to modify to the vehicles’ emissions control
system. EPA and CARB have approved this emissions modification for these MY14-16 Sprinter (Model
906) vehicles.
An authorized Mercedes-Benz or Freightliner Sprinter dealer will replace certain
emissions control system components and update certain software in the affected vehicles at no cost to
the owner of the vehicle.
Prior to performing this Emissions Campaign:
•
Please check VMI to determine if the vehicle is involved in the emissions modification campaign and
if it has been previously repaired. Always Check VMI for any open campaigns, and perform
accordingly.
•
Please review the entire Emissions Campaign bulletin and follow the repair procedure exactly as
described.
Approximately 35,214 vehicles are involved.
Order No. V-RC-2020060001
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.
a
Emissions Campaign 2020060001
Emissions Campaign 2020060001
Update August 2022
o
o
o
Model: 906 Sprinter
Model Year: 2014-2016
Engine: 4-Cylinder Diesel (OM 651)
Warranty Information
Damage Code
Denial of AEM
49 10N 01
Operation No.
Time
Operation Text
use operations for
labor performed
up to 2 hr
Diagnosis time for pre-inspection if client declines
to reverse non-compliant modifications
Perform AEM
07 972 74
02 1225
1.4 hr
Perform work package for field measure
Additional: Mobile AEM at customer location
21 812 00
00 9627
+50%
Mobile AEM Labor surcharge
sublet
$75 travel allowance
Additional: Mobile AEM at customer location requiring overnight accommodation
21 813 00
00 9627
+50%
Mobile AEM Labor surcharge
sublet
$100 travel allowance
Parts Overview
NOx sensor downstream
of SCR catalytic converter
NOx sensor upstream of
SCR catalytic converter
Reference last page for complete list of parts to perform AEM
1
a
Emissions Campaign 2020060001
Scope of Work Outline
1.
2.
3.
4.
5.
6.
7.
8.
Read and follow all pages of work instructions completely!
Safety Notes
Lifting and Ramps
Initial Quick Test
a. Upload print-out to paperless pXD
b. Evaluate pre-existing faults (see Pre-Inspection Guide below)
Pre-Inspection Special Procedure
a. Includes visual inspection of Exhaust Aftertreatment system (see Pre-Inspection Guide below)
Replacement of AEM parts
a. NOx Sensor Upstream of SCR Catalytic Converter
b. NOx Sensor Downstream of SCR Catalytic Converter
Execution of AEM Special Procedure
a. Includes guided steps: Software updates of CDI, ETC, IC, and SCR
b. Fill-out and Install AEM Label
c. Result Report to verify successful completion of all AEM steps
i. Upload print-out to paperless pXD
Final Quick Test
a. Upload print-out to paperless pXD
b. Erase stored faults caused by the workshop
Parts List
Page:
4-18
19-21
22-28
29-32
33-41
42-53
54-60
61
Pre-Inspection Guide
1.
2.
3.
Pre-existing fault codes causing a Check Engine Light (CEL):
a. If component causing fault will be replaced as part of the AEM:
i. Perform AEM - No additional action is needed
b. If component causing fault will be covered by the AEM Extended Warranty:
i. Perform AEM
ii. Perform repair of pre-existing fault
iii. Submit AEM Extended Warranty claims on a separate Repair Order after AEM claim is submitted
c. If component causing fault will not be replaced as part of AEM and not covered by AEM Extended Warranty:
i. Provide client with repair estimate, advise client AEM will not resolve Check Engine Light (CEL)
ii. Document on Repair Order if client approves or declines repairs
iii. Perform AEM regardless if client approves or declines repairs
d. A list of AEM Extended Warranty covered components is available in: XENTRY / CDI / Special Procedures /
Exhaust Aftertreatment Service Measure / Extended Warranty
Non-Compliant Alterations to the Exhaust Aftertreatment system found during the visual Pre-Inspection:
a. Document all non-compliant alterations to the Exhaust Aftertreatment system on the Repair Order
b. If altered component(s) will be replaced as part of the AEM:
i. Perform AEM
c. If altered component(s) inhibit AEM installation or will sustainably affect the operation of the AEM:
i. Provide client with a repair estimate to reverse non-compliant alterations
1. If client approves repairs:
a. Reverse non-compliant alterations
b. Perform AEM
2. If client refuses repairs:
a. Do not perform AEM - Vehicle ineligible
b. Claim ‘Denial of AEM’ damage code and labor ops for diagnosis time performed
If technical assistance is needed, create a PTSS case
2
a
Emissions Campaign 2020060001
AEM installation Videos
Exemplary videos of the AEM installation are available via the following:
o
o
XENTRY Workshop (XiW) / VAN / Emissions Modification Program
Scan the QR code below with a mobile device and log-in with your XENTRY credentials
ĂŵƉĂŝŐŶϮϬϮϬϬϲϬϬϬϭsŝĚĞŽ͗
3
a
Emissions Campaign 2020060001
Risk of injury. Skin or eye injuries may result when handling hot or glowing objects.
Wear protective gloves,
protective clothing and safety
glasses, if necessary.
Risk of injury. Skin or eye
injuries may result when
handling hot or glowing objects.
aWarning
Risk of injury
Safety precautions/instructions
Contact with hot or glowing objects without suitable
protective clothing causes severe burns to skin and eyes.
•
Wear protective clothing, safety glasses and heatresistant gloves.
When glowing objects come into contact with water, they
produce hot steam or cause the water to splash, which can
cause serious burns to skin or eyes.
•
Only transport hot or glowing objects with suitable aids.
•
Avoid the formation of sparks and contact with
combustible material when handling glowing objects.
If hot or glowing objects come into contact with unprotected
skin or eyes, they can cause serious and even permanent
injuries.
First aid measures
•
i
There is a risk of fire when glowing objects come into
contact with combustible material.
Treat affected areas of skin with plenty of cold water
and cover with sterile dressings.
•
Consult a physician immediately.
4
a
Emissions Campaign 2020060001
Risk of accident from vehicle starting off by itself when engine running. Risk of injury (bruises and burns) resulting from
working on the engine while it is being started or when it is running.
Secure vehicle to prevent it from aWarning
starting off by itself. Wear
closed and snug-fitting work
clothes. Do not touch hot or
rotating parts.
Risk of accident from vehicle
starting off by itself when engine
running. Risk of injury (bruises
and burns) resulting from
working on the engine while it is
being started or when it is
running.
•
It is not permitted for persons to be in the danger zone
in front of or behind the vehicle while tests are being
performed.
Caused by the vehicle starting off by itself during the
starting procedure
•
Shift the gearshift lever to neutral on vehicles with
manual transmission.
(e.g. during compression test) due to engaged gear or
with the engine running and vehicles with automatic
transmission due to selector lever position "P" or
•
On vehicles with automatic transmission, move selector
lever into position "P" or "N" (except for vehicles that
do not have selector lever position "P").
"N" not being engaged (except for vehicles that do not
have selector lever position "P").
•
On vehicles that do not have selector lever position "P",
the selector lever is to be secured against
unauthorized access.
•
Wear closed and snug-fitting work clothes.
•
Remove all jewelry such as necklaces, rings, etc.
•
Wear suitable head wear to cover long hair.
•
Before commencing any work on the running engine,
familiarize yourself with the location of potentially hot
parts.
•
When carrying out work when starting the engine or
when the engine is running, do not touch any hot or
rotating parts.
•
Use the exhaust extraction system.
Potential risks
Risk of accident
Risk of injury
Severe injuries can be caused by freely rotating parts in
the area of the running engine.
Because the engine heats up when operating, serious
burns can be caused by touching unshielded parts.
Safety instructions/precautions
•
In general, only work on a running engine when it is
absolutely necessary.
•
Apply parking brake before starting the engine.
•
The vehicle is to be secured against moving forwards or
backwards.
•
The person performing tests on a vehicle with the
engine running must sit in the driver's seat to be able to
prevent the vehicle from moving.
---------------------------------------------------------------------------
First aid measures in the event of burns
•
•
Consult a physician immediately.
Do not rub the skin areas affected; rinse with plenty of
cold water and cover skin with sterile dressings.
5
a
Emissions Campaign 2020060001
Risk of injury. Moving parts can pinch, crush or, in extreme cases even sever extremities.
No parts of the body or limbs
aWarning
should be within the operating
area of mechanical components
when moving components.
Risk of injury. Moving parts
can pinch, crush or, in extreme
cases even sever extremities.
Risk of injury
When working on components that can be moved either by
hand, by means of electric motors, or hydraulically/
pneumatically via a connecting mechanism, serious injuries
can occur due to body parts being cut, pinched or crushed.
Safety instructions/precautions
•
•
Secure the operating area of mechanical components
against interference when parts are in motion.
•
Never touch the mechanism of a component while it is
being actuated by electric motors via the diagnosis or by
direct actuation (terminal 30).
•
Choose a test cable of sufficient length.
Monitor hazard area.
6
a
Emissions Campaign 2020060001
Risk of death caused by vehicle slipping or toppling off of the lifting platform.
Align vehicle between vehicle lift aDanger
Risk of death caused by
vehicle slipping or toppling off of columns and position the four
support plates at the vehicle lift
the lifting platform.
support points specified by the
vehicle manufacturer.
Risk of accident and injury
Ensure that the vehicle is ideally aligned and secured
against tilting according to the general safety specifications
and regulations.
Non-observance of the safety specifications can cause the
vehicle to slip off the lift system and thereby result in life
threatening or fatal injuries.
i
This list of hazards is not complete.
The safety specifications of the respective country are
always valid. The user is personally responsible for
complying with these.
7
a
Emissions Campaign 2020060001
Risk of burn injuries and scalding when working at AdBlue® lines and the components attached to them. Risk of injury
to skin and eyes when handling AdBlue®. Risk of poisoning caused by swallowing AdBlue®
Pour AdBlue® into suitable
containers only. Wait until the
pressure is released before
starting any work on the
exhaust aftertreatment system.
Risk of burn injuries and
scalding when working at
AdBlue® lines and the
components attached to them.
Risk of injury to skin and eyes
when handling AdBlue®. Risk
of poisoning caused by
swallowing AdBlue®
Potential risks
•
On vehicles with a compressed air system, individual
lines are flushed with compressed air after the engine is
switched off. The engine must therefore be switched off
for at least 5 minutes before work on the exhaust
aftertreatment system may begin.
•
Open connections and plugs on the system components
slowly. Cover the connecting point with rags when
opening.
Risk of burn injuries and scalding
The AdBlue® lines and all components attached to them
are under pressure during operation and remain so after
the engine is switched off and may be hot. There is a risk of
burn injuries. There is a risk of scalding caused by
escaping hot AdBlue® when the line system is opened.
Only pour AdBlue® into marked containers specially
designated for the purpose. Do not pour AdBlue® into
drinking containers.
Risk of injury
There is a risk of skin irritation and eye damage on contact
with AdBlue®.
Risk of poisoning
aWarning
•
Wipe up any AdBlue® spills immediately as there is a
high risk of someone slipping.
There is a risk of poisoning if AdBlue® is swallowed.
Rules of conduct
•
On vehicles with electrical delivery pump, the AdBlue®
is pumped from the line back into the AdBlue® tank
after the engine is switched off.
--------------------------------------------------------------------------
Safety precautions for handling removed parts and
working under the vehicle
•
Wear suitable protective gloves
•
Wear protective clothing
•
Wear safety glasses
First aid measures
Contact with skin: Wash the affected skin areas with plenty
of clean water. Change wetted clothing as quickly as
possible.
Contact with eyes: In the event of contact with eyes,
immediately rinse eyes thoroughly with plenty of clear
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 2020060001
Replacement Service Bulletin Number:
MFR Communication Date: 2022-08-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool. - [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers professional OE-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
- 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than 1000 dollars level scanners in the market.
- 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMW, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features are not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
- 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function, thinkdiag supports 10000+ active tests. When you process Automotive full system diagnostic, you can do active test on every supported module.
- 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
- 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
- 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
- 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
- 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAM + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
- 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.