NHTSA ID Number: 10227939
Manufacturer Communication Number: TJ36316.4.0-1
TSB/Document Date: 2022-12-19
Summary
Polestar
BEV IHFA Internal Processor Failure.
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TSB/Document ID: TJ36316.4.0-1
Replacement Service Bulletin Number:
MFR Communication Date: 2022-11-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Service and Parts Business
Technical Journal
TITLE:
Polestar
BEV IHFA Internal Processor Failure
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
36316.4.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar![]()
2022-11-01
2022-11-29
FUNC GROUP:
3233
FUNC DESC:
Electric converter, high voltage
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
BEV = Battery Electric Vehicle
IHFA: Inverter High Voltage Front Axle
If the customer experiences a “Propulsion System Performance” message in the DIM in combination
with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00 please follow the instructions
under “Service.”
*This TJ has been rewritten in its entirety
CSC Customer Symptom Codes
Code
Description
AJ
Driving/Poor performance/lacks power
!
DL
Warning lights and chimes/Malfunction Indicator Light (“Check engine” light) indication/no
indication
!
DTC Diagnostic Trouble Codes
ECU
DCT
Fault Type
IHFA
P060C04
Permanent
IHFA
P060C00
Permanent
Produced and printed in the USA and available as an electronic document.
© Polestar
2022
Technical Journal 36316.4.0
Vehicle Type
Type
Eng
Eng
Desc
Chassis range
Struc Week
Range
534
ED
E400V6
2021 -9999
-
202007 -999952
534
EG
534
ET
E400V9
2022 -9999
-
202122 -999952
E400V35
2023 -9999
-
202225 -999952
Sales Body
Gear
Steer Model Year
Plant
SERVICE:
NOTE: A warranty claim may be rejected if the procedure in this TJ is not followed.
In most cases, the IHFA does not need to be replaced and can be saved by following this TJ.
The IHFA DTCs P060C04 and/or P060C00 could be misdetected and cause reduced performance
and/or a message in the DIM stating “Propulsion System Performance.”
If the vehicle does not have a propulsion warning message in the DIM, do not replace any parts. Clear
the DTCs and release the vehicle to the customer.
If the vehicle has a propulsion warning message in the DIM, clear the DTCs, let the vehicle go to usage
mode “Abandoned,” and then perform a new VIDA readout of the vehicle.
If the DTC IHFA P060C04 and/or P060C00 do not return, do not replace any parts. Release the car to
the customer.
If the DTCs return, continue fault tracing according to VIDA.
A software fix is being developed to prevent misdetection of these DTCs.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, please use the following data:
VST OP number: 36001-2
Note that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation No.
Description
36001-2
Diagnostic trouble codes read / reset /known Diagnostic trouble codes with VIDA
LABOR TIME:
Labor time is 0.2.
Labor time subject to change without notice.
Vehicle Report:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use the
concern area “Vehicle Report Polestar
” and the sub-concern area “Polestar
Support Needed.” Use
function group 3233.
Page 2 of 2
2022-11-29
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