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65 22 22_SERVICE ACTION: RAM CONVERSION (BOOSTER FLASH) AND PROGRAMMING

SIB 65 22 22
SERVICE ACTION: RAM CONVERSION (BOOSTER FLASH) AND
PROGRAMMING

2022-11-22

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.

MODEL
E-Series
G70

Model Description
7 Series Sedan

Production Date
July 4 – October 27, 2022

Option Code
With SA 6F1

AFFECTED VEHICLES
Affected vehicles which require this Campaign to be completed will show it as “Open” when checked either
in AIR, the “Service Menu" of DCSnet (Dealer Communication System), ISPA NEXT or Warranty Vehicle
Inquiry.

SITUATION
After Remote Software Update (RSU), the sound output from the booster can be muted. Sound can only be
heard via the tweeters of the Bowers & Wilkins Diamond Surround Sound system.

CAUSE
Unfavorable software settings in the Receiver Audio Module (RAM).

CORRECTION
Activate, and then deactivate the “Booster Flash” conversion in the RAM.

PROCEDURE
For this procedure, ISTA 4.38.3x or higher is required for programming/coding. Software correction for this
issue is included with the following I-Level version:
I-Level G070-22-11-530 or newer (available with ISTA 4.38.3x, released on November 16, 2022)
It is absolutely necessary that programming is carried out with the above mentioned or a more
recent I-level!
Note: If an affected vehicle is already at the above I-level but this Service Action shows “open”, continue
with the Procedure.
Two rounds of programming (within one single ISTA session) are required for completion of the repair. In the
second programming, the “Booster Flash” conversion is deactivated, as otherwise the vehicle would not be
RSU capable afterwards.
Connect a BMW-approved battery charger to the vehicle
Connect the programming system to the vehicle (ISTA 4)
1st Round of Programming:
Select “Vehicle Management” tab
Select “Vehicle Modification” tab
Select “Conversion” tab
Select “Conversion of Booster Flash”
Determine the measures plan

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65 22 22_SERVICE ACTION: RAM CONVERSION (BOOSTER FLASH) AND PROGRAMMING

Accept and fully work through the measures plan with the control units to be programmed/encoded
and enabled
2nd Round of Programming
Select “Vehicle Management” tab
Select “Vehicle Modification” tab
Select “Removal of Retrofit/Conversion” tab
Select “Deactivating the Booster Flash”
Determine the measures plan
Accept and fully work through the measures plan with the control units to be programmed/encoded
and enabled
Follow the rework list
Depending on the rework list, carry out a vehicle test and delete the fault memory if needed
After the programming has been fully completed, check functionality of the system.
Note: ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SIB 04 23 10).
For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.

CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
Only select this Technical Campaign (WP 1 or 2) to perform and submit for updating the vehicle to the required Ilevel or higher.
For the other open campaigns on the vehicle, please be sure to also perform any additional before and/or after work
(including attaching labels) as required. Close the other open programming and encoding Campaign repairs as outlined in
their corresponding Service Information Bulletin.

Plus work
(+)
Main work

Completion before the first vehicle delivery to a customer or the vehicle is already
in the workshop
The vehicle arrives at your center and this Service Action shows open (No other
Main work will be performed or claimed during this workshop visit)

As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing
the work package information below that applies.
Defect
Code:

0065990300

---

Only one of the flat rate labor operation codes listed below can be used for claim submission/reimbursement purposes.

Work Pkg
#1

Labor Operation Description
Programming and encoding (Includes
Round 1 and 2) the vehicle control units,
00 73 736
includes Carrying out vehicle test (00 00
556/61 21 528) (Plus work)

Labor Allowance
12 FRU

Or:
Programming and encoding (Includes

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#2

65 22 22_SERVICE ACTION: RAM CONVERSION (BOOSTER FLASH) AND PROGRAMMING

00 73 155

Round 1 and 2) the vehicle control units,
includes Carrying out vehicle test (00 00
006/61 21 528) (Main work)

13 FRU

Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B65 22 22 WP 1), unless otherwise required by State law.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work
procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in
AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure,
claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply.

*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
And, if applicable:
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim
this item under the Defect Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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