11/30/22, 8:43 PM

In-Shop Campaign, X12 CM2350 X119B Air Intake Throttle Calibration for Cascadia MY20

Warranty Field Campaign
Campaign Number: c2640

Revision:

In-Shop Campaign, X12 CM2350 X119B Air Intake
Throttle Calibration for Cascadia MY20

Released Date: 03-Nov2022
Expiration Date (U.S. and
Canada): 30-Oct-2023
Expiration Date
(International): 30-Oct2023

Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)

If additional information is required, please contact your Cummins Warranty Operations
Group Leader.

Description
This In-Shop campaign is being issued to address excessive output gear wear leading to the
replacement of the intake air throttle. This In-Shop campaign authorizes certified repair locations to
download and install a new ECM calibration. This In-Shop Campaign does not reimburse for any
SRTs except those that are listed. It is recommended, but not required, that this Field Action be
performed as part of another Cummins warrantable repair event to allow reimbursement for
charges such as travel, troubleshooting, or access issues that are outside the scope of this
document.

Note : Please review eligibility status for the following Field Actions. It is recommended,
but not required that this In-Shop be performed in coordination with any one or all of the
actions listed below:
C2532, X12 CM2350 X119B and X12 CM2450 X137B Fuel Injector Supply Line Safety
Campaign.
C2602, In-Shop Campaign, X12 CM2350 X119B and CM2450 X137B Water Pump Drive Belt
Replacement for DTNA.
C2605, X12 CM2350 X119B and CM2450 X137B Water Pump Drive Belt Replacement
Campaign for DTNA.

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In-Shop Campaign, X12 CM2350 X119B Air Intake Throttle Calibration for Cascadia MY20

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Use the ECM Calibration Revision History available on QuickServe® Online to confirm the
revision date of the calibration currently installed in the engine. If ECM already contains the
most recent calibration revision, DO NOT recalibrate the engine. No further action is needed.
File a claim for Admin and 17-902 Campaign Check to close the eligibility of the engine.
2. If a previous calibration revision is installed in the engine, download the latest calibration
available on QuickServe® Online. Use the calibration revision history date to identify the latest
calibration revision available. Please refer to Procedure 019-032 in the appropriate Service
Manual.

Note : Certified repair locations outside of California, who elect to perform this
campaign on engines installed in vehicles which are registered in the state of
California, are authorized to do so if they have the two items noted below in their
inventory. Please note that the Label, Authorized Change and the Proof of
Correction Form must be ordered through standard parts processes. They
are not available on QuickServe® Online.
3. If applicable, a Label Authorized Change, Cummins part number 5297400, must be filled out
and affixed to the engine. Clearly print or type ECM RECALIBRATION UPDATE in the center
box. Fill in the Campaign Number, Distributor or Dealer Code, and Date information. Peel off
the backing material and install the label on the engine valve cover near the engine data plate.
There is a clear protective cover on this label; peel the backing off of this cover and push the
clear cover over the printed material. This will help protect the label during engine operation.
Label cost and appropriate SRT time can be claimed per Campaign guidelines.
4. If applicable, an Emissions Campaign - Proof of Correction form, Bulletin #4310621, must be
filled out and provided to the Customer. Inform the Customer to retain this certificate as proof
that the Emissions Campaign has been performed. This form may be required as proof of an
Emissions Campaign by the State of California, for vehicles registered in that state, the next
time the vehicle registration is renewed. Form cost and appropriate SRT time can be claimed
per the Campaign guidelines.
5. File one claim for the applicable listed parts and required labor to complete the repair. SRT 17902 should ONLY be claimed if the unit DID NOT require an updated calibration.

Material Disposition
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In-Shop Campaign, X12 CM2350 X119B Air Intake Throttle Calibration for Cascadia MY20

Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise
indicated, items with no core liability can be scrapped.

Reimbursements
Parts
Note : All parts listed are OPTIONAL. Claim only the parts required to complete the
repair. The part numbers 4310621 and 5297400 are only required for use on engines
installed in vehicles registered in the state of California. They are OPTIONAL for all
other applications.
The following parts are covered under this field action:
Part Number

Quantity

Description

431062100

1

PROOF OF CORRECTION
FORM (OPTIONAL)

529740000

1

LABEL, AUTHORIZED
CHANGE (OPTIONAL)

Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. SRT 19-0G5 and Admin should ONLY be claimed if the unit DID require
calibration. SRT 17-902 and Admin should ONLY be claimed if the unit DID NOT
require calibration. Where required for vehicle registration purposes, SRT 17-901 can
be claimed for the application of the Label Authorized Change and the completion of the
Proof of Correction form.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

Administrative time

17-901

STAMP ENGINE DATA
PLATE/APPLY EMISSION
STICKER (OPTIONAL)

17-902

CAMPAIGN CHECK
(OPTIONAL)

19-0G5

ENGINE CONTROL
MODULE CALIBRATION
CODE - TRANSFER (CMI)
(OPTIONAL)

Time (hrs)

Travel
Travel is not covered under this field action Towing is not covered under this field action.

Other Claimables
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In-Shop Campaign, X12 CM2350 X119B Air Intake Throttle Calibration for Cascadia MY20

Consumables are covered under this field action.

Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to
complete the repair, but not listed, may be claimed in Other Claimables. Please
consolidate all consumables and claim them as one line item in Other Claimables titled
CAMPAIGN SUPPLIES or other appropriate selections. Please include brief summaries
on the details of items claimed. A lack of documentation in the narrative may result in a
reduction in claim reimbursement or claim denial.

Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.

Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Pay Code:

International Distributor = I

Pay Code:

International Dealer = R

Failure Code:

WEQPEA

Attachments
Click here to see c2640_esn-list.xlsx
(/service/english/attachments/c2640_esn-list.xlsx)
Engine Family

Fuel System

Design Application

Market Application

Automotive

Automotive

Document History
Date

Details
Document Created; 03-Nov-2022

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In-Shop Campaign, X12 CM2350 X119B Air Intake Throttle Calibration for Cascadia MY20

Last Modified: 03-Nov-2022

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