Release Date

Technical Service Bulletin

12/06/2022

09D8 UPDATE
Tire and loading information overlay (NVLW)

Applicable Vehicles

Country

Beginning Model Year

Ending Model Year

Vehicle

Vehicle Count

USA
CAN

2021
2021

2021
2021

ID4
ID4

518
57

Revision History
Revision

Date

Purpose

1

December 06, 2022

Original publication

Condition/Technical Background
This Update has been proactively released to prevent the following condition(s) from occurring in the vehicle:
Criteria
01, 02 or 03

Technical Background
The tire and loading information on the Safety Certification label is incorrect.

Remedy
Criteria
01, 02 or 03

Remedy
Apply an overlay, which contains the correct tire and loading information.

This Update is in effect until removed.
Vehicle must meet all of the following criteria:
 Procedure is valid only for vehicles that show the 09D8 code in the ELSA Campaign/Action Information screen
on the day of repair.
 Vehicle must be within the New Vehicle Limited Warranty (NVLW).
 Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
 Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

09D8 Page 1 of 5

Release Date

12/06/2022

Technical Service Bulletin

09D8 UPDATE
Tire and loading information overlay (NVLW)

Service
NOTE:


ELSA is the only valid inquiry/verification source. Check ELSA on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an ELSA printout
showing the “open” status to the repair order.



If this UPDATE appears to have already been performed but the code still shows open in ELSA, contact
Warranty before proceeding further. Another dealer may have recently performed this UPDATE but not
yet entered a claim for it in the system.



ELSA may also show additional open action(s); if so, inform your customer - this work can be done while
the vehicle is in for this UPDATE.



Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.



Enter the VIN in ELSA and proceed to the
“Campaign/Action” screen.

TIP
On the date of repair, print this screen and keep a
copy with the repair order.


Confirm the Campaign/Action is open . If the status is closed, no further work is
required.



Note the Applicable Criteria ID for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP

STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.


All Safety Recalls must be completed prior
to completing this campaign.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

09D8 Page 2 of 5

Release Date

12/06/2022

Technical Service Bulletin

09D8 UPDATE
Tire and loading information overlay (NVLW)

NOTE


Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.



Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.


Locate the “Safety certification” label on the
lower B-pillar.



Clean the surface of the existing label.



Peel the new label off the backing paper.



Affix the new label over the existing label.



Ensure minimal air bubbles are created when
installing the new label.
NOTE



The surface of the existing label must be clean,
dry, and free from oil residue prior to applying
the new label.



Handle the new label carefully. Do not touch the
adhesive backing.



Apply the label overlays so only the affected
data is covered. Do not cover any additional
data on the existing label.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

09D8 Page 3 of 5

Release Date

Technical Service Bulletin

12/06/2022

09D8 UPDATE
Tire and loading information overlay (NVLW)
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:


U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.



Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign
Closure.
Service Number

09D8

Damage Code

0099

Parts Vendor Code
Claim Type

WWO
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner

Mark labor as causal
Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information
and reimbursement details.
Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the
Volkswagen Service Loaner Program to determine loaner eligibility.

Criteria I.D.

All (see below)

LABOR
Labor Op

Time Units

4440 23 99

10

Description
Install tire information overlay

OUTSIDE MATERIAL
Criteria

Part Number

01

7D000027901

02

7D000027902

03

7D000027903

Quantity

Description

Amount

1

Tire information
overlay

$25.00

Please enter part number in ALL CAPS

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

09D8 Page 4 of 5

Release Date

Technical Service Bulletin

12/06/2022

09D8 UPDATE
Tire and loading information overlay (NVLW)
Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
ELSA Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the ELSA Campaign/Action
Information screen. The ELSA system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact Volkswagen Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.

Parts Information
Initial Allocation:
NO

Due to the small number of affected vehicles there will be no label allocation.

Label Ordering:
Compliance Label
Ordering Portal

Labels can be ordered through the Compliance Label Ordering Portal. Please have the
VIN(s) you are ordering for available when you place your order.




When placing label order ensure that the part number with suffix
“RVU” is requested.
Labels must be ordered by VIN through the Compliance Label
Ordering Portal on vwhub.com.

CAUTION
Pay close attention to the criteria for each affected vehicle to ensure the correct label is affixed.
Criteria

Part Number

Quantity

Part Description

01

7D000027901RVU

1

Tire information label (USA 19“ wheels)

02

7D000027902RVU

1

Tire information label (USA 20” wheels)

03

7D000027903RVU

1

Tire information label (Canada – 20” wheels)

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check
ELSA for the most current version of this document.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
December 2022

09D8 Page 5 of 5