SSM70058 Service Bulletin/Repair Instructions

TOPIx - SSM70058 - Vehicle Communication Device fails to communicate to a vehicle a... Page 1 of 3
Reference SSM70058

XJ V8 / X308

XJ / X350

XK-SERIES / X100

XF / X250

Models XJ / X351

S-TYPE / X200

X-TYPE / X400

F-TYPE / X152

XK / X150

Vehicle Communication Device fails to communicate to a

Title

vehicle after update.

Category Diagnostic Software Hardware

Last modified 20-Nov-2013 00:00:00

Symptom 000101 Diagnostic Concerns

Issue:

Since an update of SDD software the DA Device may fail

to communicate to the vehicle, or in certain instances a

VIN read may be possible – but not all the vehicle

modules are included in the SDD Session Data collect.

Action:

To apply the fix to the SDD machine, complete these

instructions:

Disconnect any Vehicle Communication Devices

(VCI) from the SDD machine.

Uninstall the DA J2534 software from the SDD

machine.

Uninstall the DA App Hub software from the SDD

machine.

Download and install updated DA J2534 software.

Download and install updated DA App Hub

software.
Windows 7 - Uninstall Programs

DA 2534 Software

1. Click Start

2. Select Control Panel

3. Select Programs

4. Click Programs and Features

5. Click on DA 2534 Software

6. Click the Uninstall button.

7. Programs and Features message box will shown

8. Select “Yes”

DA App Hub Software

1. Click Start

2. Select Control Panel

3. Select Programs

4. Click Programs and Features

5. Click on DA App Hub Software

6. Click the Uninstall button.

7. Programs and Features message box will shown

8. Select “Yes”

9. Restart the SDD machine.

Windows XP - Uninstall Programs
http://topix.jaguar.jlrint.com/topix/service/archive/445913/index
12/4/2013
TOPIx - SSM70058 - Vehicle Communication Device fails to communicate to a vehicle a... Page 2 of 3
DA 2534 Software

1. Click Start

2. Select Control Panel

3. Click the Add/Remove Programs control panel icon

4. The Add/Remove control panel displays a list of

software on your computer.

5. Click on DA 2534 Software

6. Click the Remove button.

7. Add and remove programs message box will shown

8. Select “Yes”

DA App Hub Software

1. Click Start

2. Select Control Panel

3. Click the Add/Remove Programs control panel icon

4. The Add/Remove control panel displays a list of

software on your computer.

5. Click on DA App Hub

6. Click the Remove button.

7. Add and remove programs message box will shown

8. Select “Yes”

9. Restart the SDD machine.

Download updated DA J2534 Device software

1. Go to http://www.diagnosticassociates.com/download.htm,

2. Select Download link at the bottom of the DA J2534

Device Setup section.

3. Select Save.

Content 4. Save DA J2534 Device Setup V4.0.zip to a USB Flash

Drive.

5. Copy DA J2534 Device Setup V4.0.zip from the USB

Flash drive and paste this onto your SDD Desktop.

Download updated DA App Hub software

1. Go to http://www.diagnosticassociates.com/download.htm.

2. Select Download link at the bottom of the DA App Hub

Setup section.

3. Select Save.

4. Save DAAppHub_V2.3.4.zip to a USB Flash Drive.

5. Copy DAAppHub_V2.3.4.zip from the USB Flash drive

and paste this onto your SDD Desktop.

Install updated DA J2534 Device software

1. Go to the SDD desktop

2. Double click DA J2534 Device Setup V4.0.zip to install

the DA J2534 Device software.

3. Restart your SDD machine to complete the install.

Install updated DA App Hub software

4. Go to the SDD desktop.

5. Double click DAAppHub_V2.3.4.zip to install the DA

App Hub software

6. Restart your SDD machine to complete the install.

Due to a concern with the latest version of SDD you

will need to follow a specific process to get SDD to

recognise the DA-Dongle/DA-VINA for the first time:

1. Power off your SDD machine.

2. Connect the DA-Dongle/DA-VINA to the vehicle.
http://topix.jaguar.jlrint.com/topix/service/archive/445913/index
12/4/2013
TOPIx - SSM70058 - Vehicle Communication Device fails to communicate to a vehicle a... Page 3 of 3
3. Connect the DA-Dongle/DA-VINA to your SDD machine

with the USB cable.

4. Power up your SDD machine

5. Launch SDD.

6. Confirm device is recognised by SDD in the System

Information page.

7. Disconnect the VCI device from the vehicle.

8. Restart your SDD machine.

9. Use the DA App Hub to update your DA Device to

Firmware Version V56.

10. Follow all prompts until the update process is

complete.

11. Shut down your SDD machine.

Note:

For the first use on a vehicle after update complete the

instructions below:

1. Connect the VCI device to the vehicle.

2. Connect the VCI device to SDD.

3. Start your SDD machine.

4. Launch SDD.
http://topix.jaguar.jlrint.com/topix/service/archive/445913/index
12/4/2013

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