Stacy L. Balzer
Operating Director
Service Engineering Operations
Ford Customer Service Division

Ford Motor Company
P. O. Box 1904
Dearborn, Michigan 48121

October 21, 2022
TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit

REF:

EFC - Supersede of Product Offering Changes: 22MY F150 & Super Duty
Temporary Exterior Vehicle Badges
Dated: September 30, 2022
F-150 Customer Acknowledgement Form
Super Duty Customer Acknowledgement Form

PROGRAM TERMS
This program will be in effect through October 31, 2032, or a maximum of 150,000 miles, whichever
occurs first. If a vehicle already has accumulated more than 150,000 miles, this coverage will last
through October 31, 2023.
AFFECTED VEHICLES
Vehicle

Model Year

F-150

2022

Super Duty

2022

Assembly Plant

Build Dates

Dearborn

Beginning July 28, 2022

Kansas City

Beginning July 31, 2022

Kentucky

Beginning July 23, 2022

Ohio

Beginning August 11, 2022

Affected vehicles are identified in OASIS and FSA VIN Lists.
NOTE: The list of affected VINs may be updated daily as vehicles are added to the program. End
build dates will be provided once they are established at all assembly plants.
NOTE - Verify VIN status: Some vehicles may be in the process of being repaired at the plant.
Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be
returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more
information.

 Copyright 2022 Ford Motor Company

REASON FOR THIS PROGRAM
Due to a supplier shortage of exterior vehicle badges, some 2022 Model Year F-150 and Super Duty
vehicles will be shipped and can be sold to customers with temporary or missing badges.
Temporary/missing badges will not impact the vehicle performance or function. Trucks may not have
the same number of temporary badges and/or missing badges. All temporary badges will be molded
in color black.
• F150 - Temporary F-150 badges could include both side fender vent nameplate/trim badges
(e.g., molded in color black in place of F-150/XLT). Missing badges could include both door
powertrain badges (e.g., PowerBoost), XLT Texas/Oklahoma badge and/or EcoBoost badge
on tailgate, and/or King Ranch badge on tailgate.
• Super Duty - Temporary Super Duty badges could include both side fender vent
nameplate/trim badges (e.g., molded in color black in place of F-250/Lariat). Missing badges
could include both door powertrain badges (e.g.,6.7L Power Stroke), and/or King Ranch badge
on tailgate.
Customers will be required to sign an acknowledgement letter, notifying them of the temporary or
missing badges prior to vehicle sale.
Reference: Electronic Field Communication (EFC) - Supersede of Product Offering Changes: 22MY
F150 & Super Duty Temporary Exterior Vehicle Badges.
SERVICE ACTION
Dealers will install missing badges for all impacted 2022 Model Year F-150 and Super Duty
customers.
New in-stock vehicles: install badges prior to new vehicle delivery when possible.
• Ford will place VIN specific orders for badges and ship them to delivering dealers.
o VIN will be printed on the package label.
o Dealers may look up a VIN specific list of missing badges at
https://22g05badgecheck.com/
• For special or unique situations, (non-involved VIN, different badge count vs. shipped parts,
damaged part, etc.) please use the SSSC contact selection Badge Inquiry.
• Verify VIN status: Some vehicles may be in the process of being repaired at the plant. Monitor
OASIS before opening an RO and/or beginning a repair.
Dealers are to install the missing badges per technical information – from 1 to 5 badges for F-150 or
from 1 to 7 for Super Duty (vehicle specific). Dealers will also remove any temporary fender badges
(side vents), clean surfaces, and install new badge(s) in the proper location(s). This service must be
performed on all affected vehicles at no charge to the vehicle owner.
To assist vehicle owners to have this update completed, dealers should:
• Arrange for a mobile repair at the owner’s location,
• Mobile service should be made available for all customers. Refer to the Claiming sections for
further details.
NOTE: Please notify the SSSC if vehicle is being dealer traded or otherwise delivered by another
dealer (include new delivering Dealer in SSSC contact).
NOTE: Ford Oval badges are not included in this program and should be considered a mis-build if
missing.

 Copyright 2022 Ford Motor Company

CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after parts supply is at launch levels - ordering
information has been provided to dealers.
Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the
customer has received a letter.
ATTACHMENTS
Attachment I:
Attachment II:
Attachment III:
Attachment IV:
Attachment V:

Administrative Information
Labor Allowances and Parts Ordering Information
Technical Information – F150
Technical Information – Super Duty
Mobile Service Record

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,

Stacy L. Balzer

 Copyright 2022 Ford Motor Company

ATTACHMENT I
Page 1 of 3
Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit
MOBILE REPAIR RECOMMENDATIONS
• Confirm with customer a mobile repair is feasible.
• Check OASIS prior to going to the customer’s home or business to confirm if any other
outstanding FSA needs to be completed.
• Transportation – due to the simplicity of this repair, a specialty vehicle is not required.
MOBILE REPAIR ADDITIONAL INFORMATION
Please ensure the technician brings the following to the mobile repair destination:
• Printed Technical Instructions.
• Printed Repair/Work Order or any other necessary documentation as customer copy(s)
o Documents could also be emailed to the customer.
• Shirt/uniform and vehicle graphic with dealership or Ford logos are recommended.
• Recommended tools and cleaning supplies: Plastic trim removal tool, isopropyl alcohol,
microfiber cleaning cloths, and making tape.
MOBILE REPAIR QUESTIONS AND ASSISTANCE
• For questions and assistance, contact the Special Service Support Center (SSSC) via the
SSSC Web Contact Site. Work with Dealership warranty administrator to create a SSSC
contact ID#.
• Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline:
(800) 325-5621.
OASIS ACTIVATION
OASIS will be activated on October 21, 2022.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will begin to be available through https://web.fsavinlists.dealerconnection.com on
October 21, 2022, and continuously updated as vehicles are added to the program. Owner names
and addresses will be available once parts are in good status.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service
action.
SOLD VEHICLES
• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.

 Copyright 2022 Ford Motor Company

ATTACHMENT I
Page 2 of 3
Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual –
Section 6 – Ford/Lincoln Program Policies – Field Service Actions (FSA) – Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is
required.
o Ford vehicles – 3 years or 36,000 miles
For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request
to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims:
 Claim type 31: Field Service Action
 The FSA number 22G05 is the sub code
 Customer Concern Code (CCC): B60 – Exterior nameplate/badge troubles
 Condition Code (CC): 39 – Missing Part
 Causal Part Number: 16702, Part Quantity: 0
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with same claim type and sub code as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.

 Copyright 2022 Ford Motor Company

ATTACHMENT I
Page 3 of 3
Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit
•

•

Special Allowances
o Mobile service allowances can be claimed for dealer-performed mobile repairs. Dealers
that are working with Ford-contracted mobile repair companies should refer to those
companies for claiming instructions.
o For dealer-performed mobile service, retain a copy of the Service Management signed
record (see Attachment IV), with the repair order documentation.
o Claim the mobile service allowance Labor Operation Code 22G05MM along with the
applicable Labor Operation Code for the repair (refer to the Labor Allowances table in
Attachment II).
Provision for Locally Obtained Supplies: Includes isopropyl alcohol, cleaning cloths, and
making tape that can be used for multiple vehicles. Submit on the same line as the repair.
o Program Code: 22G05
o Misc. Expense: OTHER
o Misc. Expense: Claim up to $3.50

 Copyright 2022 Ford Motor Company

ATTACHMENT II
Page 1 of 3
Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit
LABOR ALLOWANCES
Description
General admin/processing (per Technical Information) and
claimed with one or more of the following labor codes.
Includes drive in/out.
Both LH/RH Front Fender Vent Badge Install – expected to
be in pairs.
Remove Temporary Badge
- Includes Cleaning Surfaces
- Any Vehicle line
LH - One Part - Front Door Badge Install (Peel-and-Stick)
- F-150 Only (PowerBoost)
- Includes Cleaning Surfaces
RH - One Part - Front Door Badge Install (Peel-and-Stick)
- F-150 Only (PowerBoost)
- Includes Cleaning Surfaces
LH - Two Parts - Front Door Badge Install (Peel-and-Stick)
- Super Duty Only (6.7L Power Stroke)
- Includes Cleaning Surfaces
RH - Two Parts - Front Door Badge Install (Peel-and-Stick)
- Super Duty Only (6.7L Power Stroke)
- Includes Cleaning Surfaces
One Tailgate Badge (Peel-and-Stick)
- Includes Cleaning Surfaces
- Any Vehicle Line
- Cannot be claimed with H
Two Tailgate Badges (Peel-and-Stick)
- Includes Cleaning Surfaces
- Any Vehicle Line
- Cannot be claimed with G
Mobile Service:
Can be used when the repair takes place away from the
dealership.
If Additional Time is Required Due to Travel, Please Submit
an SSSC Approval Form.

Labor Operation

Labor Time

22G05A

0.3 Hours

22G05B

0.1 Hours

22G05C

0.1 Hours

22G05D

0.1 Hours

22G05E

0.2 Hours

22G05F

0.2 Hours

22G05G

0.1 Hours

22G05H

0.2 Hours

22G05MM

0.5 Hours

 Copyright 2022 Ford Motor Company

ATTACHMENT II
Page 2 of 3
Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit
PARTS REQUIREMENTS / ORDERING INFORMATION
NOTE: VIN specific part orders to be placed on behalf of dealers.
Parts are not yet available to repair all vehicles.
Until further notice, Dealers will be automatically shipped the appropriate badge parts per VIN.
Dealers may look up a VIN specific list of missing badges at:
o https://22g05badgecheck.com/
• For special or unique situations, (non-involved VIN, different badge count vs. shipped parts,
collision repair, etc.) please use the SSSC contact selection Badge Inquiry.
NOTE: Ford Oval badges are not included in this program and should be considered a mis-build if
missing.
•
•
•

DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION, RETURN, & SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 - WARRANTY PARTS
RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must
be scrapped in accordance with all applicable local, state and federal environmental protection and
hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that
are under safety, compliance, or emissions recall.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in
accordance with Policy Procedure Bulletin 4000.
REPLACED FSA PARTS INSPECTION AND SIGN OFF
Effective March 1st 2021 all parts replaced as part of an FSA repair with a repair order open date of
March 1st 2021 or later must be inspected and signed off on the repair order by a member of your
dealers fixed operations management team or an employee the task has been delegated to. If the
task is to be delegated to a non-management employee, the employee needs to be someone other
than the technician who completed the repair and needs to understand the importance of completing
this task consistently and accurately.
•

All parts replaced as part of an FSA repair should be returned to the parts department
following the Warranty Parts Retention and Return Policies.

•

Inspect the replaced parts to verify the FSA repair was completed.

•

If the FSA repair is found to be complete, the designated employee signs the repair order line
or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts
were inspected and validated to have been replaced.

•

After the parts have been inspected, they should be handled based on the guidance in the
parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.).

 Copyright 2022 Ford Motor Company

ATTACHMENT II
Page 3 of 3
Recommended Delivery Hold Component Installation Program 22G05
Certain 2022 Model Year F-150 and Super Duty Vehicles
Exterior Badge Retrofit
REPLACED FSA PARTS INSPECTION AND SIGN OFF (continued)
This process is subject to review during warranty audits for FSA repairs with a repair order
open date of March 1st 2021 or later. Any eligible FSA claims requiring parts replacement,
found not to have been inspected and signed off during a warranty audit will be subject to
chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair
Process.
Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer owned vehicle
repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post repair FSA
parts inspection process (electronic or handwritten) is independent from other warranty approval
requirements. The approval by the designated employee implies that the FSA parts were found to be
replaced and must be able to be clearly identified on the Repair Order. If multiple FSA’s require
approval on a single Repair Order, each applicable occurrence will require individual post repair
approval by the designated employee.
•

 Copyright 2022 Ford Motor Company

ATTACHMENT III
PAGE 1 OF 10
COMPONENT INSTALLATION PROGRAM 22G05

CERTAIN 2022 MODEL YEAR F-150 AND SUPER DUTY VEHICLES – EXTERIOR
BADGE RETROFIT
SERVICE PROCEDURE
F-150 VEHICLES
Table Of Contents

Front Fender Vent Badges Left Hand/Right Hand (LH/RH).............................2

Front LH Door Badge.........................................................................................3

Front RH Door Badge.........................................................................................4

PowerBoost............................................................................................3
PowerBoost............................................................................................4

Tailgate Badge....................................................................................................5

EcoBoost................................................................................................5

King Ranch.............................................................................................6

Texas Edition..........................................................................................7

Oklahoma Edition..................................................................................8

Tremor.....................................................................................................9

Raptor.....................................................................................................10

NOTE: Ford Oval badges are not included in this program and should be considered a mis-build if

missing.
IMPORTANT:

Badges must be installed when ambient temperatures and surface temperatures of
vehicle and badge are confirmed to be between 60°F (16°C) and 100°F (38°C).

Materials List

Ruler/Scale
(12"/30cm minimum)

Clean Cloths

Masking Tape

Isopropyl
Alcohol

Plastic Trim Tool

MOBILE SERVICE INSTRUCTIONS
NOTE: If you suspect that you will not have Internet access at the vehicle's mobile service
location then, you should print a copy of these instructions (including any required
Workshop Manual references) for reference during the mobile service.

CPR © 2022 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2022

ATTACHMENT III
PAGE 2 OF 10
COMPONENT INSTALLATION PROGRAM 22G05

Front Fender Vent Door Badges (LH/RH)
NOTE: RH and LH front fender vent door badges are expected to be updated in pairs. If a normal
production level badge is present, do not replace it (it should match the new part though).
1. Using a plastic trim tool, remove the LH side temporary front fender door badge. See Figure 1.
NOTE: RH side shown, LH side similar.

ONLY REPLACE
TEMPORARY FRONT
FENDER VENT
DOOR BADGES

22624F

FIGURE 1
2. Using isopropyl alcohol and a clean cloth, wipe the area where the new badge is to be installed.
3. Using another clean cloth, dry the area that was cleaned.
4. Allow the isopropyl alcohol one minute to fully evaporate.
5. Remove the tape liner from the back of the new badge
6. Install the new badge by aligning the clips on the back with the holes in the sheet metal and pressing in
until they click.
7. Using medium hand pressure, press for 3 seconds at a minimum of 4 separate locations along the
length of the badge until the tape is fully adhered.
8. Repeat steps 1-7 for the RH side of the vehicle.
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
CPR © 2022 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
10/2022

PLACE COPY HERE

ATTACHMENT III
PAGE 3 OF 10
COMPONENT INSTALLATION PROGRAM 22G05

Front LH Door Badge - PowerBoost
9. Confirm that the ambient temperature and surface temperature of both the vehicle and badge are
between 60°F (16°C) and 100°F (38°C).
10. Using isopropyl alcohol and a clean cloth, wipe the area where the badge is to be installed.
11. Using another clean cloth, dry the area that was cleaned.
12. Allow the isopropyl alcohol one minute to fully evaporate.
13. Measure and apply locating masking tape to the front LH door outer panel. See Figure 2.

22624C

FIGURE 2