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NHTSA ID Number: 10224315

Manufacturer Communication Number: C2592

TSB/Document Date: 2022-10-17


Summary

This campaign enables authorized repair locations to recalibrate the Engine Control Module on certain L9eBay logo MY2017-18 CM2350 engines in automotive applications to the latest revision. This calibration update provides improvements to Engine Out NOx Sensor diagnostics in order to meet certain On-board Diagnostics requirements.


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TSB/Document ID: C2592

Replacement Service Bulletin Number:

MFR Communication Date: 2022-09-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

MFR Component System:

MFR Component Subsystem:


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9/15/22, 4:54 PM

L9eBay logo MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign

Warranty Field Campaign
Campaign Number: c2592

Revision: A

L9eBay logo MY17-18 Truck EONOx Sensor Diagnostics
Emissions Calibration Campaign

Released Date: 08-Sep2022
Expiration Date (U.S. and
Canada): 16-Aug-2027
Expiration Date
(InternationaleBay logo): 16-Aug2027

Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)

This is to revise and replace Campaign 2592, dated 16-AUG-22. This revision is to:
1. Update the Labor note, and
2. update the SRT list.
If additional information is required, please contact your CumminseBay logo Warranty Operations
Group Leader.

Description
This campaign enables authorized repair locations to recalibrate the Engine Control Module on
certain L9eBay logo MY2017-18 CM2350 engines in automotive applications to the latest revision. This
calibration update provides improvements to Engine Out NOx Sensor diagnostics in order to meet
certain On-board Diagnostics requirements.

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action, and

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html

1/5

9/15/22, 4:54 PM

L9eBay logo MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign

Note : No action required if this engine has completed any of T2484, T2488, T2489, or
T2490 DEF Header Calibration Campaigns. File an Admin Only claim to close C2592
for the ESN.
1. Use the ECM Calibration Revision History available on QuickServe® Online to confirm the
revision date of the calibration currently installed in the engine. If required, update the ECM to
the most recent calibration revision available using Procedure 019-032 in the appropriate
Service Manual.
2. If ECM already contains the most recent calibration revision, DO NOT recalibrate the engine,
no further action is needed. File a claim for Admin and 17-902 Campaign Check to close the
eligibility of the engine.

Note : Certified repair locations outside of California, who elect to perform this
campaign on engines installed in vehicles which are registered in the state of
California, are authorized to do so if they have the two items noted below in their
inventory. Please note that the Label, Authorized Change and the Proof of
Correction Form MUST be ordered through standard parts processes. They
are NOT available on QuickServe® Online.
3. If applicable, a Label Authorized Change, CumminseBay logo part number 5297400, must be filled out
and affixed to the engine. Clearly print or type ECM RECALIBRATION UPDATE in the center
box. Fill in the Campaign Number, Distributor or Dealer Code, and Date information. Peel off
the backing material and install the label on the engine valve cover near the engine data plate.
There is a clear protective cover on this label; peel the backing off of this cover and push the
clear cover over the printed material. This will help protect the label during engine operation.
Label cost and appropriate SRT time can be claimed per Campaign guidelines.
4. If applicable, an Emissions Campaign - Proof of Correction form, Bulletin # 4310621, must be
filled out and provided to the Customer. Inform the Customer to retain this certificate as proof
that the Emissions Campaign has been performed. This form may be required as proof of an
Emissions Campaign by the State of California, for vehicles registered in that state, the next
time the vehicle registration is renewed. Form cost and appropriate SRT time can be claimed
per the Campaign guidelines.
5. File one claim for the listed parts and required labor associated with this repair. Again, SRT
17-902 should ONLY be claimed if the unit DID NOT require calibration.

Material Disposition
There are no materials involved in the field action.

Reimbursements
Parts
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html

2/5

9/15/22, 4:54 PM

L9eBay logo MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign

Note : All Parts listed are OPTIONAL. Select ONLY the appropriate parts for the repair
performed.
The following parts are covered under this field action:
Part Number

Quantity

Description

431062100

1

PROOF OF CORRECTION OPTIONAL

529740000

1

LABEL - AUTHORIZED OPTIONAL

Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. Claim ONLY the appropriate calibration SRT and Admin if the unit DID
require an updated calibration. Only SRT 17-902 and Admin should be claimed if the
unit DID NOT require calibration. Where required for registration purposes, SRT 17-901
can be claimed for the application of the Label Authorized change and the completion of
the Proof of Correction form.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

TECHNICIAN
ADMINISTRATIVE TIME FIELD ACTION SERVICE
EVENT

17-901

Stamp Engine Data
Plate/Apply Emission Sticker
(Optional - California Use
Only)

17-902

CAMPAIGN/ATC CHECK
(OPTIONAL)

19-0G5

ENGINE CONTROL
MODULE CALIBRATION
CODE - TRANSFER (CMI)
(OPTIONAL)

Time (hrs)

Travel
Travel is not covered under this field action. Towing is not covered under this field action.

Other Claimables
Consumables are covered under this field action.

Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to
complete the repair, but not listed, may be claimed in Other Claimables. Please
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html

3/5

9/15/22, 4:54 PM

L9eBay logo MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign

consolidate all consumables and claim them as one line item in Other Claimables titled
CAMPAIGN SUPPLIES or other appropriate selections. Please include brief summaries
on the details of items claimed. A lack of documentation in the narrative may result in a
reduction in claim reimbursement or claim denial.

Claim Instructions
For CumminseBay logo Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
CumminseBay logo Distributor.

Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Pay Code:

InternationaleBay logo Distributor = I

Pay Code:

InternationaleBay logo Dealer = R

Failure Code:

WEQPEZ

Attachments
Click here to see c2592_esn-list.xlsx
(/service/english/attachments/c2592_esn-list.xlsx)
Engine Family

Fuel System

ISL, ISLe3, QSL9
Design Application
Automotive

Market Application
Military-Tactical

Document History
Date

Details
Document created; 16-Aug-2022
Update the SRT list, update the Labor note; 08-Sep-2022

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html

4/5

9/15/22, 4:54 PM

L9eBay logo MY17-18 Truck EONOx Sensor Diagnostics Emissions Calibration Campaign

Last Modified: 08-Sep-2022

https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2025/c2592.html

5/5

1


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