NUMBER:
GROUP:
DATE:

08-016-15
Electrical
February 26, 2015

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-089-13 DATED DECEMBER
03, 2013, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL
SYMPTOM/CONDITION.
SUBJECT:
Poor Radio Reception
OVERVIEW:
This bulletin involves replacing the satellite antenna if needed.
MODELS:
2013-2014

(DS)

Ram 1500 Pickup (U.S. Vehicle Only)

2013-2014

(DJ)

Ram 2500 Pickup (U.S. Vehicle Only)

2013-2014

(D2)

Ram 3500 Pickup (U.S. Vehicle Only)

2013-2014

(DD)

Ram 3500 Cab Chassis (U.S. Vehicle Only)

2013-2014

(DP)

Ram 4500/5500 Cab Chassis (U.S. Vehicle Only)

2014

(WD)

Dodge Durango (U.S. Vehicle Only)

2014

(WK)

Jeep Grand Cherokee (U.S. Vehicle Only)

2014-**2015**

(KL)

Jeep Cherokee (U.S. Vehicle Only)

NOTE: This bulletin applies to vehicles equipped with Connected Vehicle (sales
code RS7) and Sirius XM Satellite Radio (sales code RSD).
•
•
•
•

DS vehicles built on or before October 31, 2013 (MDH 1031XX).
DJ/DD/DP/D2 vehicles built on or before October 17, 2013 (MDH 1017XX).
KL vehicles built on or before February 01, 2015 (MDH 0201XX).
WD/WK vehicles built on or before November 09, 2013 (MDH 1109XX).

NOTE: This condition happens to U.S. vehicles ONLY. The U.S. vehicles are
equipped with a specific cellular provider and radio combination that induces
this condition.

08-016-15

-2-

SYMPTOM/CONDITION:
A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in
areas where XM signal is degraded and cell signal is very weak. The condition happens
when the optional vehicle internet connection through the cell network is in use with the
internal vehicle Wi-Fi.
**This Symptom/Condition Only Applies To 2014-2015 KL Vehicles:
A customer may experience a popping noise when listening to AM stations.**
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available to verify
if any Diagnostic Trouble Codes (DTCs) are set. If Audio DTCs are present record them on
the repair order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition listed above, perform the Repair
Procedure.
PARTS REQUIRED:
Qty.

Part No.

Description

1 (AR)

05064648AC

Antenna, Rear Mounted, Black

1 (AR)

05091278AB

Antenna, Front Mounted, Black

1 (AR)

**05064642AE**

Antenna, Whip Base,

1 (AR)

05091352AC

Grained Black Antenna

1 (AR)

1YG06AXRAC

Antenna, Black (sales code AXR)

1 (AR)

1YG06GW7AC

Antenna, White (sales code GW7)

1 (AR)

1YG06JRMAC

Antenna, Redline 2 (sales code JRM)

1 (AR)

1YG06JRPAC

Antenna, Cherry Red (sales code JRP)

1 (AR)

1YG06JSCAC

Antenna, Silver (sales code JSC)

1 (AR)

1YG06KARAC

Antenna, Steel Metallic (sales code KAR)

1 (AR)

1YG06KBUAC

Antenna, Blue (sales code KBU)

1 (AR)

1YG06KEPAC

Antenna, Auburn Pearl (sales code KEP)

1 (AR)

1YG06KFSAC

Antenna, Cashmere (sales code KFS)

1 (AR)

1YG06KGZAC

Antenna, Forest Green (sales code KGZ)

1 (AR)

1YG06LAUAC

Antenna, Granite Metallic (sales code AUA)

REPAIR PROCEDURE:
1. Replace the antenna per DealerConnect.
2. Follow procedures in TechConnect, 08 - Electrical/8A Audio/Video/Entertainment/Connectivity/ANTENNA, Satellite, Audio/Removal and
Installation.
NOTE: When replacing an antenna that has a screw on mast, the mast does not
need to be replaced, see (Fig. 1)

-3-

08-016-15

Fig. 1 Antenna Mast and Base
1 - Base
2 - Mast

POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor
Operation No:

Description

Skill Category

Amount

08-20-04-93

Antenna, Satellite Radio Replace.
DS/DD/DJ/D2/DD/DP
(2- Skilled)

6 - Electrical and Body
Systems

1.3 Hrs.

08-20-04-93

Antenna, Satellite Radio Replace. WD/WK
(2- Skilled)

6 - Electrical and Body
Systems

0.5 Hrs

**08-20-04-95** Antenna, Satellite Radio Replace. KL
(2- Skilled)

6 - Electrical and Body
Systems

0.7 Hrs

FAILURE CODE:
ZZ

Service Action