NHTSA ID Number: 10222213
Manufacturer Communication Number: 22V 583
TSB/Document Date: 2022-10-01
Summary
Due to ITR releasing a technical bulletin MTB-229-20, Newmar
has released a recall bulletin NHTSA # 22V 583 and TC# 2022-436. On certain Newmar motorhomes equipped with International Thermal Research powered heaters, ITR may have installed an incorrect fuel line on the heater, which may leak fuel.
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TSB/Document ID: 22V 583
Replacement Service Bulletin Number:
MFR Communication Date: 2022-09-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE
MFR Component System:
MFR Component Subsystem:
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Newmar Corporation
PO Box 30
Nappanee, IN 46550
RSB 584
Sep 30, 2022
NHTSA #22V 583
TC #2022-436
RECALL SERVICE BULLETIN
AFFECTED MODELS
2022 :: Ventana, Super Star, London Aire
2022 – 2023 :: Dutch Star, New Aire, Mountain Aire, Essex
DESCRIPTION
Due to ITR releasing a technical bulletin MTB-229-20, Newmar has released a recall bulletin
NHTSA # 22V 583 and TC# 2022-436. On certain Newmar motorhomes equipped with
International Thermal Research powered heaters, ITR may have installed an incorrect fuel line
on the heater, which may leak fuel.
ISSUE
Any fuel leak is undesirable, and a fuel leak in the presence of an ignition source can increase
the risk of a fire.
UNITS AFFECTED
Please refer to the attached population list for affected units and VINs.
DEALER CORRECTIVE ACTION
Verify and document the Oasis serial number, inspect the fuel line, and follow the repair
procedure per the attached ITR bulletin. Call your SAM for the correct time authorization and to
order the part if needed. Provide picture(s) of the bad fuel line and another after the fuel line
replacement has been completed.
PARTS NEEDED
Item Description
Fuel line kit
FLAT RATE CODE:
Quantity
Newmar Part #
1
034521
22V 583
LABOR TIME:
.1 hr. - Inspection only (if heater has the correct fuel line)
.5 hr. - Inspect and change fuel line
NOTE
The fuel line kit must be ordered through Newmar for Newmar-affected coaches, even though
ITR may directly supply fuel line kits for other OEMs.
IMPORTANT: Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.
NOTICE: Any technical information published in this bulletin is intended for use only by a qualified, Newmar-authorized service technician. Newmar is not responsible for the misuse of this information.
NEWMAR CORPORATION
Date:
Re:
09/26/2022
Newmar Corporation – Motor Vehicle Recall Notification
Subject:Recall Campaign No.: 22V-583
This notice is sent to you as a Newmar Dealer in accordance with the requirements of the National Traffic
and Motor Vehicle Safety Act. Newmar Corporation has decided that a defect, which relates to motor
vehicle safety, exists in specific Newmar recreational vehicles.
The National Traffic and Motor Vehicle Safety Act requires that each vehicle, which is subject to a recall
campaign of this type, must be satisfactorily repaired within a reasonable time after the owner has
tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie
evidence of failure to repair within a reasonable time. To avoid providing these problematic solutions,
every effort must be made to promptly schedule an appointment with each owner and to repair their
vehicle as soon as possible. Vehicle owners are being notified of this recall. If the condition is not remedied
within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety
Administration.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific
motorhomes built with International Thermal Research powered heater system.
On certain Newmar Motorhomes, equipped with International Thermal Research powered heaters,
these heaters may have a incorrect fuel line installed that may leak. A fuel leak in the presence of an
ignition source can increase the risk of a fire.
Motorhomes included in this recall include:
2022 Super Star Class C motorhomes.
2022 Ventana Class A motorhomes.
2022, 2023 Dutch Star Class A motorhomes.
2022, 2023 Mountain Aire Class A motorhomes.
2022 London Aire Class A motorhomes.
2022, 2023 New Aire Class A motorhomes.
2022, 2023 Essex Class A motorhomes.
These motorhomes require immediate service. Continued use poses a potential safety hazard.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to provide to all customers/owner vehicles the service of completing this campaign at no
charge to the customer/owner regardless of vehicle age, vehicle mileage, or ownership at the time of
repair.
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
Newmar Service Department 1-866-290-5371 · WWW.NEWMARCORP.COM
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REPAIR PROCEDURE
International Thermal Research will provide the work instructions.
If you should have any questions please contact your service account manager direct or the Newmar
service department at: 1-866-290-5371.
Thank you for your cooperation.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · Fax (574)773-5153 · WWW.NEWMARCORP.COM
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NEWMAR CORPORATION
IMPORTANT SAFETY RECALL
This notice applies to your vehicle VIN. #_______________________
Name
Address
City, State Zip code
Date: 09/26/2022
Motor Vehicle Recall Notification - Recall Campaign No. 22V-583
Dear Valued Customer:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes
equipped with a International Thermal Research powered heater system.
On certain Newmar Motorhomes, equipped with International Thermal Research powered heaters, these heaters
may have a incorrect fuel line installed that may leak. A fuel leak in the presence of an ignition source can increase
the risk of a fire.
These motorhomes require immediate service. Continued use poses a potential safety hazard.
The Safety Risk
An incorrect fuel line that could leak may have been installed with motorhomes equipped with a International
Thermal Research powered heater. A fuel leak in the presence of an ignition source can increase the risk of a fire.
WHAT WE WILL DO
The dealership will inspect the fuel hose on the heater, and replace it, as necessary. Dealer will notify owner at time of
contact for service an estimated time for repairs. However, due to scheduling times the service provider may need the
vehicle longer.
WHAT YOU NEED TO DO
As this defect does affect motor vehicle safety, it is recommended that you call Newmar service department immediately
at 1-800-731-8300. An associate will assist you in making an appointment to have this repair completed.
Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this notice to the lessee within ten days.
If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost
of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Newmar dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as
possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is not remedied on
that date or within five days; please contact the Newmar Corporation Customer Service Department at 1-800-731-8300.
You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(800) 731-8300 · WWW.NEWMARCORP.COM
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Ave., SE., Washington DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or
go to http://www.safercar.gov.
If you no longer own this vehicle, please furnish us the complete name, phone number, e-mail and physical address of the
person or dealership you sold or traded your vehicle to. Thank you for your cooperation.
Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · Fax (574)773-5153 · WWW.NEWMARCORP.COM
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NEWMAR CORPORATION
Date:
Re:
9/26/2022
Newmar Corporation – Motor Vehicle Recall Notification
Subject:Recall Campaign No.: #2022-436
This notice is sent to you as a Newmar Dealer in accordance with the requirements of the Canada Motor
Vehicle Safety Act. Newmar Corporation has decided that a defect, which relates to motor vehicle safety,
exists in specific Newmar recreational vehicles.
Each vehicle, which is subject to a recall campaign of this type, must be satisfactorily repaired within a
reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days
after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. To avoid
providing these problematic solutions, every effort must be made to promptly schedule an appointment
with each owner and to repair their vehicle as soon as possible. Vehicle owners are being notified of this
recall. If the condition is not remedied within a reasonable time, they are instructed to contact Transport
Canada.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific
motorhomes built with a International Thermal Research powered heater system.
Issue:
On a small number of motorhomes, an incorrect fuel hose may have been installed on the heater. As a result, the
fuel hose could develop a leak.
Note: This recall only affects certain motorhomes equipped with an International Thermal Research powered heater
system.
Safety Risk:
A fuel leak can create the risk of a fire.
Corrective Actions:
Newmar will notify owners by mail and instruct you to bring your motorhome to a dealership inspect the fuel hose
on the heater and replace it, as necessary. Dealer will notify owner at time of contact for service an estimated time for
repairs. However, due to scheduling times the service provider may need the vehicle longer.
This recall applies to Newmar 2022 Dutch Star motorhomes.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to provide to all customers/owner vehicles the service of completing this campaign at no
charge to the customer/owner regardless of vehicle age, vehicle mileage, or ownership at the time of
repair.
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
Newmar Service Department 1-866-290-5371 · WWW.NEWMARCORP.COM
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REPAIR PROCEDURE
International Thermal Research will provide the work instructions.
If you should have any questions please contact, your service account manager direct or the Newmar
service department at: 1-866-290-5371.
Thank you for your cooperation.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · Fax (574)773-5153 · WWW.NEWMARCORP.COM
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NEWMAR CORPORATION
VIN#
make, model, model year
Name
Address
City, State Zip code
Date: 9/26/2022
Motor Vehicle Recall Notification - Recall Campaign No. 2022-436
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the Canada Motor Vehicle Safety Act.
This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhome
built with a International Thermal Research powered heater system.
Issue:
On a small number of motorhomes, an incorrect fuel hose may have been installed on the heater. As a result, the
fuel hose could develop a leak.
Note: This recall only affects certain motorhomes equipped with an International Thermal Research powered heater
system.
Safety Risk:
A fuel leak can create the risk of a fire.
Corrective Actions: Newmar will notify owners by mail and instruct you to bring your motorhome to a dealership
inspect the fuel hose on the heater and replace it, as necessary.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
WHAT WE WILL DO
The dealership will inspect the fuel hose on the heater, and replace it, as necessary. Dealer will notify owner at time of
contact for service an estimated time for repairs. However, due to scheduling times the service provider may need the
vehicle longer.
WHAT YOU NEED TO DO
As this defect does affect motor vehicle safety, it is recommended that you contact the Newmar service department
immediately at 1-800-731-8300. An associate will assist you in making an appointment to have this repair
completed.
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(800) 731-8300 · WWW.NEWMARCORP.COM
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Page 1 of 2
Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this notice to the lessee within ten days.
If you have had the repair performed before receiving this letter and paid any expenses for repairs, you may be eligible to
receive reimbursement for the cost of obtaining a pre-notification remedy. For additional information, contact Newmar
Corporation at:
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Authorized Service Facilities, are best equipped to obtain parts and provide service to ensure your vehicle is corrected as
promptly as possible. HOWEVER, if you take your vehicle to your Authorized Service Facility on the scheduled date and
this condition is not remedied on that date or within five days; please contact the Newmar Corporation Customer Service
Department at 1-800-731-8300.
If you no longer own this vehicle, please furnish us the complete name, phone number, e-mail and physical address of the
person or dealership you sold or traded your vehicle to. Thank you for your cooperation.
Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · Fax (574)773-5153 · WWW.NEWMARCORP.COM
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.
NEWMAR CORPORATION
NIV #
la fabrique, le modèle, l’année de modèle
Nom
Adresse
Ville, Code postal de l’État
Date: 26/09/2022
Avis de rappel de véhicules automobiles - Campagne de rappel no 2022-436
Cher client apprécié:
Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile du Canada.
La présente a pour but de vous informer que votre véhicule est susceptible de présenter un défaut qui pourrait porter
atteinte à la sécurité des personnes.
RAISON DE CE RAPPEL
Newmar Corporation a décidé qu’un défaut, qui se rapporte à la sécurité des véhicules automobiles, existe dans
uneautocaravane spécifique construite avec un système de chauffage alimenté par International Thermal Research.
Question en litige :
Sur un petit nombre de camping-cars, un tuyau de carburant incorrect peut avoir été installé sur le chauffage. Par
conséquent, le tuyau de carburant pourrait développer une fuite.
Remarque : Le présent rappel ne vise que certains camping-cars équipés d’un système de chauffage alimenté par
International Thermal Research.
Risque pour la sécurité :
Une fuite de carburant peut créer un risque d’incendie.
Mesures correctives : Newmar avisera les propriétaires par la poste et vous demandera d’apporter votre campingcar chez un concessionnaire inspecter le tuyau de carburant sur le chauffage et le remplacer, au besoin.
Les camping-cars nécessitent un entretien immédiat. L’utilisation continue présente un danger potentiel pour la
sécurité.
CE QUE NOUS ALLONS FAIRE
Le concessionnaire inspectera le tuyau de carburant du chauffage et le remplacera, au besoin. Le concessionnaire
informera le propriétaire au moment du contact avec leservice d’une estimation du temps pour les réparations. Cependant,
en raison des heures de planification, le fournisseur de services peut avoir besoin du véhicule plus longtemps.
CE QUE VOUS DEVEZ FAIRE
Comme cette défectuosité a une incidence sur la sécurité des véhicules automobiles, il est recommandé de
communiquer immédiatement avec le service de Newmar au 1-800-731-8300. Un associé vous aidera à prendre
rendez-vous pour que cette réparation soit terminée.
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(800) 731-8300 · WWW.NEWMARCORP.COM
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La réglementation fédérale exige que tout locateur de véhicule recevant cet avis de rappel transmette une copie de cet avis au locataire dans les dix
jours.
Si vous avez fait effectuer la réparation avant de recevoir cette lettre et que vous avez payé des dépenses pour des réparations,
vous pourriez être admissible à recevoir un remboursement pour le coût de l’obtention d’un recours préalable à la
notification. Pour de plus amples renseignements, veuillez communiquer avec Newmar Corporation à l’adresse suivante :
Département des services
Newmar Corporation
355, rue Delaware Nord
Nappanee, IN 46550-0030
Les installations de service autorisées sont les mieux équipées pour obtenir des pièces et fournir un service afin de
s’assurer que votre véhicule est corrigé le plus rapidement possible. TOUTEFOIS, si vous aérez votre véhicule à votre
centre de service autorisé à la date prévue et que cette condition n’est pas corrigée à cette date ou dans les cinq jours;
veuillez communiquer avec le service à la clientèle de Newmar Corporation au 1-800-731-8300.
Si vous n’êtes plus propriétaire de ce véhicule, veuillez nous fournir le nom complet, le numéro de téléphone, le courriel et
l’adresse physique de la personne ou du concessionnaire à qui vous avez vendu ou échangé votre véhicule. Je vous remercie
de votre coopération.
Votre sécurité et votre satisfaction à l’égard de votre produit Newmar sont importantes pour nous et nous regrettons tout
inconvénient pour vous.
Cordialement,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · Télécopieur (574)773-5153 · WWW.NEWMARCORP.COM
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TECHNICAL BULLETIN
June 2, 2022
Heating Systems
Release Type: Public
Bulletin Identification No.: MTB-229-20
Standard Repair Time: 30 minutes
Affected Model(s):
All heaters with ¼” fuel line
Potential Serial Numbers:
OCK59600-1131-2377
OCK59600-1231-2556
Description:
Incorrect Fuel Line
Short description of problem:
It was recently discovered that a general purpose hose was inadvertantly used in place of the ¼” fuel
line in ITR’s powered heaters. It is unclear in which models this general purpose line was installed,
but it would be within the range of the date codes in the above serial numbers.
The above fuel line is the correct type. It has “FUEL LINE SAE30R7” marked on it. The incorrect hose
can be identified by either marking of “VALUFLEX/GS” or by what appear to be holes in the hose as
shown below.
This hose is subject to leaking. If a heater is discovered to have this hose, it must be changed out
with the appropriate fuel line as per the instructions below.
Canada customer contact info:
International Thermal Research Ltd.
2431 Simpson Road,
Richmond, BC, Canada, V6X 2R2
Tel: (604) 278-1272, Fax: (604) 278-1274
Toll Free: 1-800-755-1272
Page 1
of 6
USA customer contact info:
International Thermal Research Inc.
5305 NE 121st Ave. Suite 401
Vancouver, WA, USA, 98662
Tel: (360)-993-4877, Fax: (360)-993-1105
Toll Free: 1-800-993-4402
TECHNICAL BULLETIN
Heating Systems
Release Type: Public
June 2, 2022
Bulletin Identification No.: MTB-229-20
Standard Repair Time: 30 minutes
Step 1:
Press the power button and make sure the Power LED has turned off. Wait until the combustion
fan turns off. This will take 2-4 minutes.
Step 2:
Remove these screws to gain access to the inside of the heater.
Canada customer contact info:
International Thermal Research Ltd.
2431 Simpson Road,
Richmond, BC, Canada, V6X 2R2
Tel: (604) 278-1272, Fax: (604) 278-1274
Toll Free: 1-800-755-1272
Page 2
of 6
USA customer contact info:
International Thermal Research Inc.
5305 NE 121st Ave. Suite 401
Vancouver, WA, USA, 98662
Tel: (360)-993-4877, Fax: (360)-993-1105
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