NUMBER:
GROUP:
DATE:

13-002-15
Frames & Bumpers
April 29, 2015

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 15-042. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Trailer Tow Package Not Installed On Vehicle
OVERVIEW:
This bulletin involves installing a MOPAR accessory trailer hitch and related wiring.
MODELS:
2015

(VF)

Ram Pro Master

NOTE: This bulletin applies to vehicles built on or after October 9, 2014 (MDH
1009XX) and on or before October 31, 2014 (MDH 1031XX) equipped with
Mopar Trailer Tow Group (sales code AHT).
SYMPTOM/CONDITION:
The customer may describe the trailer hitch missing from a vehicle ordered with a trailer
hitch.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that are missing the trailer tow package on vehicles with sales code AHT,
perform the Repair Procedure.
PARTS REQUIRED:
Qty.

Part No.

Description

1

82213897AB

Class IV Trailer Hitch

1

82213930AC

Trailer Tow Prep Harness

1

82208454AB

Ram Receiver Plug

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REPAIR PROCEDURE:
1. Remove the rear bumper fascia. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 13 - Frame and Bumpers>
Bumpers> FASCIA, Rear> Removal.
2. Remove and discard the rear bumper reinforcement. Refer to the detailed service
procedures available in DealerCONNECT> TechCONNECT under: Service Info> 13 Frame and Bumpers> Bumpers> REINFORCEMENT, Bumper, Rear> Removal.

Fig. 1 Rear Bumper Reinforcement
1 - Bumper Reinforcement

NOTE: If the upper spring shackle bolt threaded end (1) is pointing inboard (toward
the spare tire) it will be necessary for trailer hitch clearance to turn the upper
shackle bolt around so that the bolt head (2) is inboard and bolt threaded end
is pointing outboard (Fig. 2).
3. Inspect upper spring shackle bolts. Is the threaded end of the bolt facing inboard
toward the spare tire?
a. YES>>> Continue with Step #4.
b. NO>>> Proceed to Step #5.

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4. If the right and/or left side upper spring shackle bolt must be turned around, perform
the following steps:
a. Lift and support the vehicle. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 04 - Vehicle Quick
Reference> Hoisting> Standard Procedure.
b. Support the rear spring shackle with an appropriate stand (3) (Fig. 2). A pry bar (4)
may be necessary to position the spring shackle for removal and installation of the
upper spring shackle bolt (Fig. 2).
c. Loosen the lower spring shackle bolt to ease upper bolt removal/installation.
d. Remove the upper spring shackle nut and bolt (1) (Fig. 2).
e. Turn the upper spring shackle bolt around and reinstall so that the bolt head (2) is
facing inboard toward spare tire (Fig. 2).
f. Install the upper spring shackle nut but do not tighten.
g. Lower the vehicle to curb height.
h. Tighten both the upper and lower spring shackle nuts to 170 N·m (125 ft lbs) torque.

Fig. 2 Spring Shackle Bolts
1 - Bolt Threaded End
2 - Bolt Head
3 - Stand
4 - Pry Bar

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5. Unbox the trailer hitch kit (Fig. 3).
NOTE: Leave the bumper fascia off the vehicle until the trailer wiring harness has
been fully installed.
6. For hitch installation, follow the MOPAR trailer hitch installation instructions (1)
provided in the trailer hitch kit (Fig. 3). If the installation instruction sheet is missing, a
replacement copy may be downloaded from the Star Parts catalog. Refer to group
001A - MOPAR Accessories> 200 - Carriers & Cargo Hauling Accessories> 204 Hitches & Towing. Click on the Hitch Receiver Info link to download/print a
replacement installation instruction sheet.

Fig. 3 Trailer Hitch Kit
1 - Installation Instructions

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7. Unbox the trailer tow wire harness kit (Fig. 4).
8. For wire harness installation, follow the MOPAR trailer tow wire harness installation
instructions (1) provided in the kit (Fig. 3). If the installation instructions are missing, a
replacement copy may be downloaded from the Star Parts catalog. Refer to group
001A - MOPAR Accessories> 200 - Carriers & Cargo Hauling Accessories> 204 Hitches & Towing. Click on the Trailer Tow Wiring Harness Cargo Vans Info link to
download/print replacement installation instructions.

Fig. 4 Trailer Wire Harness Kit
1 - Installation Instructions

NOTE: The park assist wire (1) is part of the trailer tow wire harness and is located
near the right rear passenger side tail lamp when the trailer tow wire harness
is installed in the vehicle (Fig. 5).
9. If the vehicle is not equipped with park assist, tape the exposed end of the park assist
wire (1) with electrical tape (2) so that the wire does not make contact with any metal
surface (Fig. 5).

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Fig. 5 Park Assist Wire
1 - Park Assist Wire
2 - Electrical Tape

10. Secure the trailer tow wire harness (1) to the trailer hitch using cable ties (2) supplied
in the wire harness kit (Fig. 6).
11. Seal the trailer tow wire harness grommet exit point by using mastic patches (3)
supplied in the wire harness kit (Fig. 6).

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Fig. 6 Trailer Wire Harness Routing
1 - Trailer Tow Wire Harness
2 - Cable Ties
3 - Mastic Patches

12. Following the hitch installation instruction sheet directions, trim the underside of the
rear bumper facia (1) as necessary for receiver clearance (2) (Fig. 7).

Fig. 7 Trim Rear Fascia For Receiver Clearance
1 - Scribed Cut Line
2 - Facia Trimmed For Clearance

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13. Install the rear bumper fascia. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 13 - Frame and Bumpers>
Bumpers> FASCIA, Rear> Installation.
14. Install the receiver plug onto the trailer hitch receiver (Fig. 8).

Fig. 8 Receiver Plug
1 - Receiver Plug

15. Test all functions of trailer lighting for proper operation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
23-99-51-90

Description
Hitch, Trailer Tow And Wiring Kit Install (1 - Semi-Skilled)

FAILURE CODE:
ZZ

Service Action

Skill Category
6 - Electrical
and Body
Systems

Amount
2.9 Hrs.