NUMBER:
GROUP:
DATE:

08-062-16
Electrical
May 26, 2016

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-065-15, DATED JUNE 20,
2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL REPAIR STEPS,
OVERVIEW, PARTS AND LABOR OP.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Front Seat Bottom Cushion Hard Or Lumpy Spot
OVERVIEW:
**This bulletin involves replacing the seat cushion, heated pads, heated seat module,
ventilated seat pad and occupant classification module.
NOTE: Passenger Seat Foam and the Occupant Classification Module (OCM) are
part of the vehicles safety system. Both items are calibrated as a set that
must be replaced together.**
MODELS:
2015

(UF)

Chrysler 200

NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA, EMEA (Middle East, South Africa).
NOTE: This bulletin applies to vehicles built on or before January 15, 2015 (MDH
0115XX) equipped with Heated Front Seats (sales codes JPM).
SYMPTOM/CONDITION:
The customer may state the seat bottom cushion is uncomfortable or may also feel a hard
or lumpy spot in the cushion.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.

08-062-16

-2-

PARTS REQUIRED:
Qty.

Part No.

Description

**1 (AR)

68260866AD

Module, Kit Occupant Classification, Right

1 (AR)

68260867AC

Module, Kit Occupant Classification, Right,
Equipped With: Ventilated Front Seats (Sales
Code CAJ)

1 (AR)

68260868AC

Module, Kit Occupant Classification, Right,
Equipped With: 200S Badge (Sales Code
MWX)

1 (AR)

68260869AC

Module, Kit Occupant Classification, Right,
Equipped With: Ventilated Front Seats (Sales
Code CAJ), Equipped With: 200S Badge
(Sales Code MWX)

1 (AR)

68299469AB

Module, Kit Occupant Classification, Right,
Equipped With: Cloth Seat Cushion (Sales
Code C1A)

1 (AR)

68299470AB

Module, Kit Occupant Classification, Right,
Equipped With: Leather Seat Cushion (Sales
Code C1B)**

1 (AR)

68189208AC

Heated Pad, Seat Cushion, Right or Left,
Equipped With: Premium Cloth Bucket Seats
(Trim Code *A5) or Leather Trimmed Bucket
Seats (Trim Code *BL)

1 (AR)

55057328AC

Heated Pad, Seat Cushion, Right or Left,
Equipped With: Cloth W/Leather Trimmed
Sport Seats (Trim Code *RL) + Cloth/Leather
Seat Cushion (Sales Code C1D)

1 (AR)

55057364AD

Heated Pad, Seat Cushion, Right or Left,
Equipped With: Prem Leather Trimmed Vent
Seats (Trim Code *DL) + Ventilated Front
Seats (Sales Code CAJ)

1 (AR)

68249584AB

Heated Pad, Seat Cushion, Right or Left,
Equipped With: Leather Trimmed Heat/Vent
Sport Seat (Trim Code *SL) + Leather Vented
Seat Cushion (Sales Code C1E)

1 (AR)

68223675AE

Module, Heated Seat, Without: Heated
Steering Wheel (Sales Code NHS) or
Ventilated Front Seats (Sales Code CAJ)

1 (AR)

68223677AE

Module, Heated Seat, Equipped With: Heated
Steering Wheel (Sales Code NHS)

1 (AR)

68223678AE

Module, Heated Seat, Equipped With:
Ventilated Front Seats (Sales Code CAJ)

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08-062-16

Qty.

Part No.

Description

1 (AR)

68223680AE

Module, Heated Seat, Equipped With: Heated
Steering Wheel (Sales Code NHS) +
Ventilated Front Seats (Sales Code CAJ)

1 (AR)

68137149AD

Foam, Seat Cushion, Left

1 (AR)

68137151AD

Foam, Seat Cushion, Left, Equipped With:
200S Badge (Sales Code MWX)

1 (AR)

68137153AD

Foam, Seat Cushion, Left, Equipped With:
Ventilated Front Seats (Sales Code CAJ)

1 (AR)

68223895AD

Foam, Seat Cushion, Left, Equipped With:
200S Badge (Sales Code MWX) + Ventilated
Front Seats (Sales Code CAJ)

1 (AR)

68189211AA

Element, Ventilated Seat, Left, Equipped
With: Ventilated Front Seats (Sales Code
CAJ)

1 (AR)

55057363AA

Element, Ventilated Seat, Right, Equipped
With: Ventilated Front Seats (Sales Code
CAJ)

1 (AR)

68242281AA

Element, Ventilated Seat, Left, Equipped
With: Ventilated Front Seats (Sales Code
CAJ) + Leather/Vented Seat Cushion (Sales
Code C1E)

1 (AR)

68242282AA

Element, Ventilated Seat, Right, Equipped
With: Ventilated Front Seats (Sales Code
CAJ) + Leather/Vented Seat Cushion (Sales
Code C1E)

AR

NPN

Retainers, Hog Rings

08-062-16

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REPAIR PROCEDURE:
1. Inspect both of the front seat bottom cushions for detectable hard or lumpy spots in the
identified areas (Fig. 1). Was the customer’s comfort concern located in one or more of
the identified areas?
a. YES >>> The customer’s seat comfort concern was located in one or more of the
identified areas. Continue with Step #2.
b. NO >>> The customer’s seat comfort concern was located someplace other than
the identified areas. This bulletin does not apply. Further diagnosis is required.

Fig. 1 Possible Hard Or Lumpy Spot Locations Identified
CAUTION: Both front seat cushion heated pads and the Comfort Seat and Wheel
Module (CSWM) must be replaced at the same time with the appropriate
parts from the Parts Required list published in this bulletin for proper
functionality of the seat heater. Do NOT replace only one heated seat pad
or use the incorrect module because improper seat heater function will
result from mixing previous version parts with revised parts.
CAUTION: **Passenger Seat Foam and the Occupant Classification Module (OCM)
are part of the vehicles safety system. Both items are calibrated as a set
that must be replaced together. Please refer to the parts required list for
the appropriate parts.**
2. Remove both front seats from the vehicle. Refer to the detailed service procedures
available in DealerCONNECT> TechCONNECT under: Service Info> 23 - Body>
Seats, Front> Seat> Removal.
3. Remove the front seat bottom cushion from both seats and remove the seat cover
from the bottom cushions also remove the OCM from the passenger seat. Refer to the
detailed service procedures available in DealerCONNECT> TechCONNECT under:
Service Info> 23 - Body> Seats, Front> Cover, Seat Cushion> Removal.
4. Obtain the appropriate NEW drivers seat cushion and passengers seat foam cushion
kit, heated pads, and if applicable, ventilated seat elements from the parts required list.

-5-

08-062-16

5. Assemble the NEW heated pads (1) to the NEW drivers seat cushion and passengers
seat foam cushion kit (2) (). Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 08 - Electrical> 8G Heated/Cooled Systems> Heated Seats> Pad, Heater> Installation.
NOTE: Ensure the heated seat pad wire harness lays flat and is guided into the
pass-through (3) without kinking (Fig. 2).
NOTE: Ensure the heated seat pad (1) is tucked fully into the seat foam cushion
channels (4) at front and back of the foam cushion and the heater pad lays
flat on the foam cushion without wrinkles (Fig. 2).

Fig. 2 Install New Heater Pad To Foam Cushion
1 - Heated Seat Pad
2 - Seat Foam Cushion
3 - Heating Pad Wiring Pass-Through
4 - Tuck Heater Pad Fully Into Cushion Channel

6. Is the vehicle equipped with ventilated front seats?
a. YES >>> Continue with Step #7.
b. NO >>> Proceed to Step #9.
7. If the vehicle is equipped with ventilated front seats, install the appropriate ventilated
seat element from the parts required list to the foam seat cushion. Refer to the detailed
service procedures available in DealerCONNECT> TechCONNECT under: Service
Info> 08 - Electrical> 8G - Heated/Cooled Systems> Heated/Cooled Accessories>
Pad, Vented Seat> Installation.
CAUTION: Avoid placing the hog rings through the new seat heater pad (1). Inspect
especially along the seat cushion rear channel. Relocate the hog ring
holes (2) if necessary to avoid damaging the heater pad (Fig. 3).

08-062-16

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Fig. 3 Relocate Rear Hog Ring Holes To Avoid Heater
1 - Heated Seat Pad
2 - Hog Ring Hole Locations

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08-062-16

8. ** Replace the OCM to the passenger seat structure. Refer to the detailed service
procedures available in DealerCONNECT> TechCONNECT under: 08 - Electrical/8E Electronic Control Modules/Module, Occupant Classification/Removal/Installation.**
9. Assemble the seat cover to the bottom foam cushion using new hog rings, then install
the seat bottom cushion with cover to the seat. Refer to the detailed service
procedures available in DealerCONNECT> TechCONNECT under: Service Info> 23 Body> Seats, Front> COVER, Seat Cushion> Installation.
10. Replace the CSWM (1) located under the passenger side seat (Fig. 4). Obtain the
appropriate module from the Parts Required list. Refer to the detailed service
procedures available in DealerCONNECT> TechCONNECT under: Service Info> 08 Electrical> 8E - Electronic Control Modules> Module, Comfort Seat and Wheel>
Removal/Installation.

Fig. 4 CSWM Location Under Passenger Side Seat
1 - CSWM

11. Install both front seats in the vehicle. Refer to the detailed service procedures
available in DealerCONNECT> TechCONNECT under: Service Info> 23 - Body>
Seats, Front> Seat> Installation.
NOTE: The passenger seat rear bolts are installed and tightened after the
Supplemental Restraint System (SRS) Verification Test procedure is
performed.
12. Perform the supplemental restraint system verification test. Refer to the detailed
service procedures available in DealerCONNECT> TechCONNECT under: Service
Info>10 - Restraints/Standard Procedure>Supplemental Restraint System Verification
Test.

08-062-16

-8-

13. Using wiTECH, reconfigure the vehicle. This routine is available under the 'Diagnostic
Procedures' tab found on the home, 'Vehicle View', page of wiTECH, select Restore
PROXI Configuration Alignment. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 08 - Electrical> 8E Electronic Control Modules> Module, Comfort Seat and Wheel>and Occupant
Classification>Module Programming.
14. Perform the Electric Power Steering (EPS) verification test. Refer to the detailed
service procedures available in DealerCONNECT> TechCONNECT under: Service
Info>28 - DTC-Based Diagnostics / Module, Electric Power Steering (EPS)/Standard
Procedure>EPS Verification Test.
15. Perform the Occupant Classification Module (OCM) verification test. Refer to the
detailed service procedures available in DealerCONNECT> TechCONNECT under:
Service Info> 28 - DTC-Based Diagnostics/Module, Occupant Classification
(OCM)/Standard Procedure Occupant Classification Module (OCM) Verification Test.
16. Using wiTECH, clear any DTCs which may have been set during the reconfiguration or
verification tests.
17. Verify that all seat functions are operate properly.
18. Clean the seat covers of any marks or dirt from handling.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Skill Category

Amount

23-20-38-92

Inspect Front Seat Cushions For Hard
Spots
(2 - Skilled)

6 - Electrical
and Body
Systems

0.2 Hrs.

**23-20-38-96

Inspect/Replace Both Front Seat
Cushion Heater Pads And CSWM;
Including Proxi-Alignment
(2 - Skilled)

6 - Electrical
and Body
Systems

2.1 Hrs.

23-20-38-97

Inspect/Replace Both Front Seat
Cushion Heater Pads, Ventilated Seat
Pads And CSWM; Including
Proxi-Alignment
(2 - Skilled)

6 - Electrical
and Body
Systems

2.3 Hrs.**

NOTE: The expected completion time for the flash download portion of this
procedure is approximately 2 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.

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08-062-16

FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and if the dealer finds a software update to correct that issue, use failure code
CC, for all other use failure code RF.
•
•

If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.

CC

Customer Concern

RF

Routine Flash

ZZ

Service Action