NUMBER:
GROUP:
DATE:

08-018-13 REV. C
Electrical
June 20, 2013

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-018-13 REV. B, DATED
ARRIL 25, 2013, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL
REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS**, INCLUDES UPDATING A
REPAIR PROCEDURE NOTE.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 13-023. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE **13.04** OR HIGHER TO
PERFORM THIS PROCEDURE.
SUBJECT:
Flash: Inaccurate Outside Temperature Display
OVERVIEW:
This bulletin involves updating the Body Control Module (BCM) and the Driver Door
Module (DDM) if required.
MODELS:
2013

(DS)

Ram 1500 Pickup

NOTE: This bulletin applies to vehicles built on or before February 20, 2013 (MDH
0220XX).
SYMPTOM/CONDITION:
The customer may note that the temperature display will be cooler than the actual outside
temperature, up to 10F degree lower. This condition is more noticeable the colder the
temperature gets.
DIAGNOSIS:

08-018-13 REV. C

-2-

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify no DTC's are set. If DTCs are present record them on the repair
order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: **If this flash process is interrupted/aborted or failed, the flash should be
restarted. The wiTECH software level MUST be at 13.04 or higher**.
1. Reprogram the BCM.
2. Flash reprogram the module . Help using the wiTECH Diagnostic Application for
flashing the BCM is made available through the wiTECH Diagnostic Application. For
instructions select the “HELP” tab on upper portion of the wiTECH window, then
“HELP CONTENTS.” This will open the Welcome to wiTECH Help screen where help
topics can be selected.
3. Is the vehicle equipped with PWR Front Windows, 1-Touch Up & Down (sales code
JP3) or PWR Windows Front, 1-Touch Down (sales code JPY)?
a. Yes >>> reprogram the DDM, proceed to Step #4.
b. No >>> proceed to Step #5.
4. Flash reprogram the DDM . Help using the wiTECH Diagnostic Application for flashing
the module is made available through the wiTECH Diagnostic Application. For
instructions select the “HELP” tab on upper portion of the wiTECH window, then
“HELP CONTENTS.” This will open the Welcome to wiTECH Help screen where help
topics can be selected.
NOTE: The Manual Relearn procedure should be performed. Using the window
switch, lower the door glass to the full-down position by pushing down
(depress) the window switch to its second detent and hold the switch until
the door glass is fully open. Continue to hold the window switch down for
two seconds after the door glass is fully open. Raise the door glass to the
full-up position by pulling up on the window switch and hold the switch until
the door glass is fully closed. Continue to hold the window switch up for two
seconds after the door glass is full closed.
5. Turn off the vehicle and let the Communication Buss go to sleep, this may take over a
minute before the Buss goes to sleep. This will cause all active DTC to go stored.
Clear any DTC's that may have been set in other modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow the
tech to clear them.
NOTE: After the update has been completed the vehicle may have switched out of
customer mode and goes into Abbreviated Mode. This will cause the power
door lock not to operate after the vehicle goes to sleep.

-3-

08-018-13 REV. C

6. On the Vehicle View screen of wiTECH, under Vehicle Preparations, make sure the
vehicle is in Customer Mode and Remote start is enabled.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor
Operation
No:

Description

Skill Category

Amount

18-19-02-9M Module, BCM and DCM Reprogram (1 - Semi-Skilled)

6 - Electrical and Body
Systems

0.3 Hrs.

18-19-02-9Q Module, BCM DDM - Inspect
Only (1- Semi-Skilled)

6 - Electrical and Body
Systems

0.2 Hrs.

FAILURE CODE:
FM

Flash Module