Classified as MB Internal

News Channel Update | Vans Customer Service and Parts
TO: Mercedes-Benz Principals, General Managers,
FROM: Anthony Washington, Department
Sales Managers, Service Managers, Parts
Manager, Regulations and Certifications
Managers
Re: Recall Campaign Launch Notification
Model 907 (Sprinter)
Model Year 2021
Replace Torsion Bar Linkage & Mounting
Hardware

DATE: August, 2022

IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above

Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328

770.705.0600

Classified as MB Internal

News Channel Update | Vans Customer Service and Parts
Campaign No. :
2022080004

Campaign Desc. :

Replace Torsion Bar Linkage & Mounting Hardware

VS3VADREH

This is to notify you of a Recall Campaign Launch to replace the torsion bar linkage & mounting hardware on approximately 2,153
MY21 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. All affected VINs will be flagged as “OPEN” in VMI and cannot be sold until remedied.

Background
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz Sprinter vans, has determined that the
torsion bar on certain Sprinter vehicles was not assembled to the torsion bar linkage by the component
supplier in accordance with design specifications. The shim on the torsion bar was incorrectly installed
between the nut and the torsion bar, rather than between the ball stud and the torsion bar. Due to the
incorrect assembly, the torsion bar may not meet operational strength requirements. Settling effects may
occur between the journal flange and the torsion bar. These effects might reduce the bolt preload at the
connection, which could increase fatigue on the journal and lead to a fatigue fracture of the journal,
which could increase the risk of a crash.

Issue

MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz dealer will inspect and replace if

What We’re Doing necessary, the torsion bar linkage and mounting hardware on the affected vehicles
Parts are available.

Parts

Vehicles Affected
Vehicle Model Year(s) Model Year 2021
Vehicle Model

Sprinter VS30, Platform 907
Vehicle Populations

Total Recall
2,153
Population
Dealer
Inventory
0
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory
covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this
notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline

An owner notification letter to be mailed in August, 2022.

AOMS/SOMS

AOMs – This recall may generate questions from your dealers. Please forward this
notice to your dealers ASAP.

Rental Fleet Partners

This recall may affect vehicles in your fleet. Please contact your respective MBUSA
fleet representative for further information and next steps. For repairs, please
contact your preferred MBUSA dealer.

While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and
customer satisfaction.

Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328

770.705.0600

Campaign No. 2022080004, August, 2022

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 907 Sprinter, Model Year 2021
Torsion Bar Linkage and Mounting Hardware

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz Sprinter vans, has
determined that the torsion bar on certain Sprinter vehicles was not assembled to the
torsion bar linkage by the component supplier in accordance with design specifications. The
shim on the torsion bar was incorrectly installed between the nut and the torsion bar,
rather than between the ball stud and the torsion bar. Due to the incorrect assembly, the
torsion bar may not meet operational strength requirements. Settling effects may occur
between the journal flange and the torsion bar. These effects might reduce the bolt preload
at the connection, which could increase fatigue on the journal and lead to a fatigue fracture
of the journal, which could increase the risk of a crash.
An authorized Mercedes-Benz Sprinter dealer will inspect and replace if necessary, the
torsion bar linkage and mounting hardware on the affected vehicles
Prior to performing this Recall campaign:
• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been

previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as

described.
• Please note that Recall Campaigns do not expire and may also be performed on a vehicle

with a vehicle status indicator.
Approximately 2,153 vehicles are involved.
Order No. V-RC-2022080004
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.
V-RC-2019050017

Model

907
with code CB4 (Stabilisation, stage III)

Operation no. of the operation texts or standard texts and flat rates
Category Op. no.
Operation text
L
02 0617
Operations: Replace 2 torsion bar linkages of front
stabilizer bar
L
02 1586
Operations: Extra work for removing/installing 2
wheel and tire assemblies during installation with
wheel lift dolly

Time

0.8 hrs
0.2 hrs

Damage Code Codeword
32 920 17
VS3VADRE
H
32 920 17
VS3VADRE
H

D32.35-A004-79

Shown on model 907 with code CB4 (Stage III stabilization), left side of vehicle
1
Stabilizer bar linkage
3
Shim
5
2
Nut
4
Stop plate holder
6

V-RC-2022080004

Shim
Stabilizer bar

1

D32.35-A005-78

Shown on model 907 with code CB4 (Stage III stabilization), left side of vehicle
1
Stabilizer bar linkage
5
Shim
2
Nut
6
Stabilizer bar
aDanger

aWarning

Notice

2

Align vehicle between vehicle lift
columns and position the four
support plates at the vehicle lift
support points specified by the
vehicle manufacturer.
Risk of injury caused by pinching Use only approved tensioning
devices; additionally screen off
or crushing when working on
hazardous area if necessary.
springs or spring bodies that are
Check special tools for damage
under tension
and proper operation (visual
inspection). Wear protective
gloves.
Notes on self-locking nuts and
bolts
Notes on repair work on
suspension components
Risk of death caused by vehicle
slipping or toppling off of the lifting
platform.

V-RC-2022080004

AS00.00-Z-0010-01A

AS00.00-Z-0001-01A

AH00.00-P-0001-01KOA
AH00.00-P-0100-01A

g
1

Check

e
2

Remove

f
3

Check, whether the vehicle is
affected by the measure.

Affected vehicles: Replace torsion SM32.35-D-0023-01AAA
bar linkage (code: VS3VADREH,
acc. no.: 32 920 17)
Model 907.### ## as of 055804 up
to 374997
with code CB4 (Stabilisation, stage
III)

Remove both front wheels.

AR40.10-D-1100TS

Remove nuts (2) from torsion bar
linkages (1) on right and left side
of vehicle.

If the threaded pin on the ball head
turns too,
↓
counterhold the threaded pin.

4

Remove torsion bar linkages (1).

g
5

Check

d
6

Install

Check shims (3, 5) for damage.

i
Remove shims (3, 5) too.
The shim (5) may be attached to
the wrong side of the torsion bar
linkage (1).
Replace torsion bar linkages (1).
If shims (3, 5) are damaged,
↓
replace shims (3, 5).

Install new torsion bar linkages (1). p
Observe installation position of
torsion bar linkages (1).
The torsion bar linkage (1) only
have sufficient clearance when in
the correct installation position.
i
Position shim (3) between lower
nut (2) and stop plate holder (4), as
shown.
Position shim (5) between
threaded pin of torsion bar linkage
(1) and stabilizer bar (6), as shown.

V-RC-2022080004

3

7
Notice

Attach nuts (2) to torsion bar
linkages (1) on right and left side
of vehicle.
Notes on self-locking nuts and
bolts
Note on calculation of tightening
torque when using insertion or
socket tools with various effective
lengths

AH00.00-P-0001-01KOA
AH00.00-P-0015-01CW

n Nut, torsion bar linkage to
stabilizer bar

BA32.35-Z-1002-02KTS

n Nut, torsion bar linkage to
transverse control arm

BA32.35-Z-1003-02KTS

If the threaded pin on the ball head
turns too,
↓
counterhold the threaded pin.
8

Mount both front wheels.

AR40.10-D-1100TS

f

n Front axle stabilizer bar

Number
BA32.35-Z-1002-02KTS

Designation
Nut, torsion bar linkage to stabilizer bar

Nm

Model 907
106

Nm

Model 907
106

n Front axle stabilizer bar

Number
BA32.35-Z-1003-02KTS

Parts ordering note
Part no.
A 907 320 05 02
A 907 320 06 02
N 000000 003276
A 907 990 07 00
N 007349 013005

4

Designation
Nut, torsion bar linkage to transverse control arm

Designation
Left torsion bar linkage
Right torsion bar linkage
Nut
Shim (top) ONLY IF DAMAGED
Shim (bottom) ONLY IF DAMAGED

V-RC-2022080004

Quantity
1
1
4
As Needed
As Needed