requirements of standard ISO 22241.
If the recommended storage temperature of a maximum of
25°C/77°F is maintained, the AdBlue® will fulfill the
requirements of this standard for at least 18 months after
manufacture. If this recommended storage temperature is
exceeded then this period is reduced. Duration of storage
and the temperatures to be used are given as guideline
values at the end of the document. At temperatures below
-11°C/12 °F, the AdBlue® freezes and becomes solid.
On warming up again the frozen AdBlue® becomes liquid
again and can be reused without any loss of quality.

The maximum permissible service life of AdBlue® can be
taken from the MB Specifications for Operating Fluids.
Disposal and degradability
Disposal of AdBlue®:
When disposing of AdBlue® the legal requirements of the
country in which the AdBlue® is used must be observed.
Contaminated packaging/materials:
Packaging which contains residues of AdBlue® is to be
handled like the substance itself. Packaging should
emptied as well as possible; it can then be reused after
appropriate cleaning with water.

--------------------------------------------------------------------------Constant ambient conditions
Storage temperature in °C/°F - Durability in months
≤10 / 50 - 36
≤25 / 77 - 18
≤30 / 86 - 12
≤35 / 95 - 6
>35 / 95 - --

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Information on preventing damage to electronic components due to electrostatic discharge

Information on preventing
damage to electronic
components due to electrostatic
discharge
Electrostatic charge
Every contact and every physical separation of materials or
every movement of solids, liquids or charged particlecontaining gases can generate electrostatic charge.
Plastics generally produce the highest electrostatic charge.
We come across electrostatic charge or discharge in lots of
everyday situations, e.g. with:
•

Combs

•

Walking on carpets or plastic floors

•

Putting on and taking off textiles with synthetic fiber
content

•

Disembarking from the vehicle

•

Contact between various electrostatically chargeable
packaging materials in shelves or in the transport
container

Topical note

The resulting electrostatic discharge (Electrostatic
Discharge (ESD)) can be so strong that a small electric
shock is detected. Even the smallest discharges which
people cannot detect can cause lasting damage to
electronic components and control units.
Effects and consequences of ESD
Electronic components and control units are very sensitive
to ESD. The damage is often not immediately obvious, but
becomes apparent some time later. In order to avoid
failures and damage due to ESD in vehicle electronics,
various procedures and safety precautions must be taken
into account and followed.
Risk of damage arises during the transportation, handling,
testing, removal and installation of electronic components
during production and repair work.

--------------------------------------------------------------------------The following electronic components listed as an example
can be damaged by ESD:
•

Airbag components

•

Control units, in particular their bus connections
Controller Area Network (data bus/CAN bus) (CAN),
Local Interconnect Network (LIN) etc.

•

The operation-specific documentation in the WIS must
be observed and the specified special tools and/or
workshop equipment must be used in each case.

•

Before unpacking, discharge ESD protective packaging
at the ESD workplace.

•

Avoid any contact with electrostatic chargeable
materials such as, e.g. polyethylene, PVC, styrofoam.

•

Use only original packaging or specially labeled and
defined packaging and transport materials.

•

Sensors

•

Mechatronic component parts (actuators etc.)

•

Antenna amplifier

•

•

Receivers and displays (Radio, TV, GPS, telephone
etc.)

Electronic components which have been removed must
be put down on an ESD workplace.

•

Electrical connectors on electronic component parts and
in the wiring harness should be touched by their
housing only. Do not touch pins or contacts!

•

Electronic components must be installed before they are
connected so that potential equalization with the body
can take place.

•

Shelves and worktables must stand directly on the floor,
there must not be any insulating materials between the
base of the shelves/feet and the floor. If the above
mentioned insulators cannot be removed, the shelves
and work tables must be grounded (e.g. low-resistance
electrical connection/line from metal shelf to a coolant
pipe).

•

Do not put down conductive containers/crates when
insulated,

Modes of behavior and safety precautions
•

Electrostatic discharge of the technician (e.g. by briefly
touching the vehicle body).

•

Suitable clothing, e.g. made of cotton.

•

Wear ESD safety shoes with conductive soles.

•

Keep workplace clean and clear away unnecessary
objects such as conventional plastics.

•

Special antistatic seat cushion protectors should be
used when performing repair work inside a vehicle.

•

Leave replacement parts in the original packing for as
long as possible, do not tear open seals but cut them
open carefully.

•

The ESD workplace must conform to the ESD
guidelines.

(e.g. on a wooden pallet), as otherwise potential
equalization will not take place.

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Information on preventing damage to electronic components due to electrostatic discharge

•

Do not place control units and electronic components
removed from the vehicle on electrostatically
chargeable materials, such as PE, PVC, styrofoam. The

electrostatic charge is transferred to the control unit or
electronic component. An ESD service kit or a
connected ESD table mat must be used.

--------------------------------------------------------------------------Training
It is strongly recommended that every company has an
ESD officer trained in accordance with DIN EN 61340-5-1.
The ESD officer can carry out staff training courses.
The aim of the training measures is to communicate the
main problems and effects of ESD to staff:
•

Discharge generation

•

Reasoning for safety precautions

•

Effects and consequences of ESD

•

ESD rules of conduct and safety precautions

Return of electronic components in warranty and
goodwill cases
When returning electronic components it is absolutely
essential to observe the procedure and safety precautions
listed. The original fault may be falsified or hidden by
electrostatic charge/discharge.
This can lead to distorted fault symptoms in the case of the
fault analysis of the component concerned.

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Notes on carrying out repair work in the vehicle interior

Notes on carrying out repair
work in the vehicle interior
In order to prevent soiling or damage, the following
information must be observed:
•

Before starting repairs in the vehicle interior, the
corresponding protective covers must be provided in the
repair area for the floor coverings, seats, steering
wheel, etc. to prevent them from becoming dirty.

•

Persons performing work in the vehicle interior should
ensure they have clean work clothes, clean shows and
clean hands.

Topical note

•

When removing bulky or difficult to handle parts (e.g.
bench seat, roof lining, instrument panel etc.), always
work with aid of at least a second person.

•

Do not use dirty or unapproved tools. This prevents any,
e.g. scratching or crazing of interior parts etc.

•

Always place removed interior parts on a clean and soft
surface.

--------------------------------------------------------------------------customer's request, and cannot be replaced easily if
damaged or soiled; for this reason, utmost care must be
ensured when carrying out operations in the vehicle
interior.

Further information:
•

Repair or replace damaged interior parts (particularly
mounts such as retaining clips, Velcro fasteners etc.).

•

When installing interior parts at the intended locations,
install insulation material and/or protective foils, or,
replace insulation material/protective foils as required in
order to dampen vibrations and noise.

•

Many equipment parts in the area of the vehicle interior
have been installed or made specifically to the

•

Remove any dirt present with cleaners approved by
Daimler and suitable for corresponding surfaces. When
doing so, where possible, the compatibility of the
cleaning agent should be tested at a concealed area of
the part to be cleaned.

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Lift point locations
i
When performing procedure on a vehicle lift
i
Vehicle must be in a ready to lift position
before procedure is started.

i
Read the operating instructions for
the vehicle lift.

Lift mounting points on the vehicle
in the area of the front axle
01
spring clamp plate
02
longitudinal member
08
bracket
011
arm of hydraulic lift
012
support plate
013
long support plate
017
support drift

Lift mounting points on the vehicle in the area of the rear axle
03
front rear spring bracket
07
crossmember
04
longitudinal member
011
arm of hydraulic lift
06
front rear spring bracket
013
long support plate

014
016

v-block
prop

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Picture reference

Pick-up point

03
04

Support at rear to front rear spring
bracket.
Rear support at longitudinal member.

06
012

Install on front rear spring bracket.
Support plate.

Information

013

Long support plate.

014

V-block

016

Ram

017

Support drift

‑ If possible, always support at rear
Install at longitudinal member (4).
‑ For front support to spring clamp plate
(1). Unscrew support plate (012) at right
and left an equal distance.
‑ In vehicles with vehicle lift support
point at integral carrier (5).
‑ For front support at longitudinal
member (2) and support at front rear
spring bracket (6). Can be used
alternatively to front support to spring
clamp plate (1). Pull out long support
plates (013) at right and left an equal
distance.
‑ In vehicles without a vehicle lift
support point at the integral carrier (5)
in the vicinity of the inner mounts of the
semi-trailing arms.
‑ For rear support at front rear spring
bracket (3) and rear support at
longitudinal member (4). Pull v-block
(014) at right and left rear out an equal
distance.
‑ Vehicles with heavy bodies and panel
vans/crewbuses with a long wheelbase
at the crossmember (7) should be
supported with a prop (016).
‑ With soundproofing Ensure that
support drift (017) does not make
contact with bracket (8) of rear
soundproofing. If necessary, loosen
bracket (8), push towards the front as
far as possible and retighten it.
Otherwise the brackets (8) of the rear
soundproofing and the longitudinal
members may be damaged.
‑ For front support to longitudinal
member (2). Unscrew support drift
(017) at right and left an equal distance.

Secure vehicle on lift.
p
Heavily loaded vehicles, vehicles with a heavy body and
vehicles with unfavorable load distribution must be
secured.
Otherwise these may fall.

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Instructions for driving onto ramps
i
When performing procedure on
ramps.
i
Vehicle must be driven onto ramps
before procedure is started, and
may remain on ramps for the
entire procedure.
i
Race Ramps are available for
order from MBUSA Standard
Service Equipment Program
(SSEP): www.mbusassep.com
Part number:
784-RR-HTVR-RC-KIT

i
Read the operating instructions provided by the manufacturer
of the ramps. Since these are ramps that have not been built
or tested by Mercedes Benz, no information can be given on
safety. Mercedes Benz excludes all liability when using these
ramps.
1

Place the vehicle on a clean, firm and
level surface.

3

i
Make sure that there is enough space to
the front.
2

Drive the vehicle onto the ramps until it is
positioned in the end position specified by
the manufacturer of the ramps.
p
Drive the vehicle slowly and at a constant
speed onto the ramps.
Otherwise the vehicle may be damaged.

Place ramps in the middle (arrows A) of
the front wheels.

i
If necessary, include a helper to instruct
you.

i
The ramps must be aligned parallel to
each other.
4

Secure the vehicle against rolling away.
i
For example, by applying the parking
brake and by placing a wheel chock
(arrow B) on the rear wheels.

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Initial Quick Test
1
2

Switch off the ignition.
Disconnect Geotab, Omni Track, Navigation
or any aftermarket devices that are connected
to the X11/4 diagnostic socket.

3

Open the hood.

4

Connect the battery charger to the
vehicle's jump posts as indicated.
(arrows)

i
Verify Vehicle Identification Number (VIN)
on vehicle VIN markings matches VIN on
Repair Order exactly. Correct VIN errors