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NHTSA ID Number: 10220177

Manufacturer Communication Number: TSB004522Rev1

TSB/Document Date: 2022-09-15


Summary

TSB: Some 2016 ? 2018 model year ToyotaeBay logo vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled.


NOTE
If the Entune™ pop-up displays, select OK.

© 2021 ToyotaeBay logo Motor Sales, USA

T-SB-0045-22

Rev1

April 29, 2022

Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

5. Select Setup on the Apps screen.

Figure 8.

6. Select General on the Setup screen.

Figure 9.

7. Select Software Update from the list on
the General Settings screen.

Figure 10.

HINT
Scroll down the list until Software
Update displays.

© 2021 ToyotaeBay logo Motor Sales, USA

Page 11 of 15

T-SB-0045-22

Rev1

April 29, 2022

Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

8. Select Update on the Software
Update screen.

Figure 11.

Figure 12.

9. Verify that the NEW software is up to date
on the Software Update screen.

Figure 13.

© 2021 ToyotaeBay logo Motor Sales, USA

Page 12 of 15

T-SB-0045-22

Rev1

April 29, 2022

Page 13 of 15

Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
Table 2. Software Version Information
ENTUNE™ AUDIO
TYPE

CURRENT
VERSION

ENTUNE™ AUDIO PLUS

NEW
VERSION

CURRENT
VERSION

Audio

01013E
01014B
01014E
010144
010145
010147
010148
013A47
013A4C
010150
013A4F
01014F
010152
013A50
010151

Audio
System

ENTUNE™ PREMIUM AUDIO

NEW
VERSION

CURRENT
VERSION

NEW
VERSION

010153
010154
013A51

010156
01015C
01015E
010161
010165
010166
010169
01016E
01016F
010176
010177
010178
010179
01017A
01017B
01017C

01017D
01017E
01017F

01017D
01018C
01018D
01019A
010170
010171
010182
010187
010189
010192
0101A0
0101A1
0101A4
0101A5

0101A6
0101A7

0008E

000093
000094

000095
000099

DSP
Module

910010
920020

A10010
A20020
920010

A10010
A20020

Sub

010001

010001

010001

Can

130209

130209

130209

10. Select Update Software on the
Software Update screen.

Figure 14.

© 2021 Toyota Motor Sales, USA

T-SB-0045-22

Rev1

April 29, 2022

Page 14 of 15

Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

11. Select Yes on the “Would you like to start
the software update?” pop-up.

Figure 15.

12. The unit will begin installation. The update
will take about 10 minutes.

Figure 16.

NOTE
 Do NOT turn off the engine or ACC
BEFORE the software is ready
for updating.
 Do NOT pull the USB flash drive out of the
vehicle’s USB port.

NOTE
For EntuneTM Premium Audio:
 If the update fails and the error message “New software is not compatible with the system”
displays, cycle the ignition OFF, remove the map micro SD card from the head unit, then repeat
steps 3 – 12.
 A software update error is more likely to occur in areas with more traffic information.

Once the update is completed, reinsert the
map micro SD card into the head unit,
cycle the ignition OFF, then continue to
step 13.

Figure 17.

© 2021 Toyota Motor Sales, USA

T-SB-0045-22

Rev1

April 29, 2022

Page 15 of 15

Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

13. When “The software is ready for updating”
message displays, cycle the ignition OFF.

Figure 18.

14. Remove the USB flash drive from the vehicle’s USB port.
Software Version Confirmation

1. Perform steps 3 – 7 of the Software Update Procedure to re-enter the
Software Update screen.
Figure 19.

2. Verify that the software information is
updated on the Software Update screen.
See Table 3 for the current
software version.

Table 3. Current Software Version Information
ENTUNE™ AUDIO
TYPE

CURRENT
VERSION

ENTUNE™ AUDIO PLUS

ENTUNE™ PREMIUM AUDIO

NEW
VERSION

CURRENT
VERSION

NEW
VERSION

CURRENT
VERSION

NEW VERSION

Audio

010153
010154
013A51

01017D
01017E
01017F

0101A6
0101A7

Audio
System

0008E

000093
000094

000095
000099

DSP Module

910010
920020

A10010
A20020
920010

A10010
A20020

Sub

010001

010001

010001

Can

130209

130209

130209

© 2021 ToyotaeBay logo Motor Sales, USA

123

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TSB/Document ID: TSB004522Rev1

Replacement Service Bulletin Number:

MFR Communication Date: 2022-06-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MFR Component System:

MFR Component Subsystem:


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