NHTSA ID Number: 10220155
Manufacturer Communication Number: TSB004822
TSB/Document Date: 2022-09-15
Summary
TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid
vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator grille bracket has been developed to address this condition
T-SB-0048-22
May 16, 2022
Abnormal Whistle Noise From Vehicle Front
Service
Category
Vehicle Exterior
Section
Door/Hatch
Market USA
Applicability
YEAR(S)
MODEL(S)
2020 - 2022
Highlander, Highlander HV
ADDITIONAL INFORMATION
Introduction
Some 2020 – 2022 model year Highlander (except XSE models) and Highlander Hybrid
vehicles
may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be
caused by the radiator grille bracket. A new radiator grille bracket has been developed to address
this condition. Follow the Repair Procedure in this bulletin to address this condition.
NOTE
This Service Bulletin does NOT apply to XSE Highlander vehicles.
Warranty Information
OP CODE
DESCRIPTION
TIME
BD2010
R & R Radiator Grille Assembly
1.8
Combo A
Adjust Front Television Camera Assembly
(with Panoramic View Monitor System)
0.8
Combo B
Perform Calibration
(with Parking Support Brake system)
0.2
OFP
T1
T2
53115-#####*
59
50
*Warranty claim MUST be submitted with the correct 10-digit OFP. Choose the correct OFP for the vehicle being repaired
by searching for the parts in the Electronic Parts Catalog using the VIN filter.
APPLICABLE WARRANTY
This repair is covered under the Toyota
Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2022 Toyota
Motor Sales, USA
Page 1 of 3
T-SB-0048-22
May 16, 2022
Page 2 of 3
Abnormal Whistle Noise From Vehicle Front
Parts Information
PART NUMBER
PART NAME
QTY
53115-0E010
Bracket, Radiator Grille
1
Repair Procedure
1. Does the vehicle exhibit an abnormal whistle noise from the front when driving over 35 mph?
Refer to the video link for an example of the whistle noise:
Whistle Noise Video
YES — Continue to step 2.
NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
2. Ensure the NEW radiator grille bracket received is the correct part.
The OLD and the NEW parts differ in the shape of the ribs directly above the emblem cut out.
The OLD grille bracket has closed ribs in the center, while the NEW part has open ribs in the
center. Refer to Figure 1 and Figure 2 below for reference.
Figure 1. Radiator Grille Bracket Before 11/5/2021
Figure 2. New Radiator Grille Bracket
1
1
1
Ribs With Closed Shape
1
© 2022 Toyota
Motor Sales, USA
Ribs With Open Shape
T-SB-0048-22
May 16, 2022
Page 3 of 3
Abnormal Whistle Noise From Vehicle Front
Repair Procedure (continued)
3. Remove and replace the radiator grille bracket.
NOTICE
Be careful NOT to break ANY clips/tabs when transferring the hood to radiator grille seal from
the OLD radiator grille bracket to the NEW radiator grille bracket.
Refer to TIS, applicable model and model year Repair Manual:
2020 Highlander and Highlander HV:
Vehicle Exterior – Exterior Panels/Trim – “Exterior Panels / Trim: Front Bumper (except Sport
Package): Removal / Disassembly / Reassembly / Installation”
2021 – 2022 Highlander and Highlander HV:
Vehicle Exterior – Exterior Panels/Trim – “Exterior Panels / Trim: Front Bumper (except Sport
Package): Removal / Disassembly / Reassembly / Installation”
4. Confirm the installed NEW radiator grille bracket includes the open ribs in the center directly
above the emblem as shown in Figure 4.
Figure 3. Radiator Grille Bracket Before 11/5/2021
Figure 4. New Radiator Grille Bracket
1
1
1
Does Not Contain Ribs in the Center Section
Directly Above the Emblem
1
Contains Ribs in the Center Section Directly
Above the Emblem
5. Test-drive the vehicle and confirm the condition no longer exists.
© 2022 Toyota
Motor Sales, USA
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TSB/Document ID: TSB004822
Replacement Service Bulletin Number:
MFR Communication Date: 2022-05-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
MFR Component System:
MFR Component Subsystem:
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