T-SB-0149-19

Rev2

October 22, 2019

Corrosion on the Back Door Steel Reinforcement Panel
Around the Opener Switch and Rear Camera
Service
Category

Vehicle Exterior

Section

Door/Hatch

Market USA

Applicability
YEAR(S)

MODEL(S)

2017 - 2022

Prius Prime

ADDITIONAL INFORMATION

REVISION NOTICE
May 09, 2022 Rev2:
 Applicability has been updated to include 2022 model year Prius Prime vehicles.
 The Introduction, Production Change Information, Warranty Information, Parts Information,
and Repair Procedure sections have been updated.
February 10, 2021 Rev1:
 Applicability has been updated to include 2019 – 2021 model year Prius Prime vehicles.
 The Introduction, Production Change Information, and Repair Procedure sections have
been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction

Some 2017 – 2022 model year Prius Prime vehicles may exhibit corrosion on the back door steel
reinforcement panel sub-assembly area visible below the opener switch and rear camera.
Follow the Repair Procedure in this bulletin to address this condition.
Figure 1.

© 2022 Toyota Motor Sales, USA

Page 1 of 6

T-SB-0149-19

Rev2

October 22, 2019

Page 2 of 6

Corrosion on the Back Door Steel Reinforcement Panel Around the Opener
Switch and Rear Camera
Production Change Information

This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN
shown below.
MODEL

MODEL YEAR

DRIVETRAIN

PRODUCTION CHANGE EFFECTIVE VIN

Prius Prime

2017 – 2022

FWD

JTDKAMFP#N3212470

Warranty Information
OP CODE

DESCRIPTION

TIME

BD1905*

Inspect to Confirm Condition – Sublet Repairs
to Body Shop

0.2

BD1906

Sand, Seal, and Refinish Back Door Opener
Switch Reinforcement – In-dealer Repair

2.5

OFP

T1

T2

67005-47911

67

17

*Use sublet type “ZZ” for body shop repair amount.

APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
 In cases where perforation is found, the Toyota Corrosion Perforation coverage is in effect
for 5 years from the vehicle’s in-service date, regardless of the mileage. Unlike surface rust,
rust perforation is consistent with a physical hole all the way through the sheet metal.
Parts Information
PART NUMBER
PART NAME

QTY

67005-47915

Panel Sub-assembly, Back Door

1

76835-47011

Protector, Back Door Finish Panel, No. 1

1

PREVIOUS

NEW

67005-47911
76835-47010
Required Tools & Material

REQUIRED TOOLS & MATERIAL

QUANTITY

Sandpaper (80 – 180 grit)

1

Waterborne Cleaner

1

Two Part Epoxy Primer

1

Urethane Seam Sealer

1

Top Coat – Black Satin

1

© 2022 Toyota Motor Sales, USA

T-SB-0149-19

Rev2

October 22, 2019

Page 3 of 6

Corrosion on the Back Door Steel Reinforcement Panel Around the Opener
Switch and Rear Camera
Repair Procedure

1. Does the vehicle exhibit corrosion on the back door steel reinforcement panel sub-assembly
area visible below the opener switch and/or rear camera?


YES — Continue to step 2.



NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
NOTE
 If perforation is found, photo documentation is required to be attached to Warranty claim.
 Unlike surface rust, rust perforation is consistent with a physical hole all the way through the
sheet metal.

2. Remove the rear deck trim cover, and then remove the back door opener switch and
rear camera.
NOTE
 It is NOT necessary to remove the back door to complete this repair.
 The back door steel reinforcement panel sits between two CFRP (Carbon Fiber Reinforced
Plastic) panels. The exterior CFRP panel is painted body color and the interior CFRP panel is
black (NOT coated).

CAUTION
Use proper Personal Protective Equipment (PPE) while performing this repair.

Refer to TIS, applicable model and model year Repair Manual:


2017 – 2019 Prius Prime:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Back Door: Disassembly”



2020 / 2021 / 2022 Prius Prime:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Back Door: Disassembly”



2017 – 2022 Prius Prime:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Back Door Opener Switch: Removal”



2017 – 2022 Prius Prime:
Vehicle Exterior – Door/Hatch – “Park Assist / Monitoring: Television Camera: Removal”

© 2022 Toyota Motor Sales, USA

T-SB-0149-19

Rev2

October 22, 2019

Page 4 of 6

Corrosion on the Back Door Steel Reinforcement Panel Around the Opener
Switch and Rear Camera
Repair Procedure (continued)

3. Prepare the back door steel reinforcement
panel for refinishing. Use 80 – 180 grit
sandpaper to remove rust from surfaces
surrounding the opener switch and rear
camera hole locations (Figure 2).

Figure 2.
1

z

2

z

NOTE
To remove organic contaminants, use
waterborne cleaner.

1

Rear Camera Hole

2

Back Door Opener Switch Hole

NOTICE
Mask the painted surrounding area to
prevent damage.

4. Apply two-part epoxy primer to the back door steel reinforcement panel areas prepared in
the previous step.
NOTE
Allow to dry per the manufacturer’s recommendations.

5. Seal the gap between the back door
interior panel and steel
reinforcement panel.
A. Use urethane seam sealer to fill the
edge gap between the interior CFRP
panel and the steel reinforcement panel
(Figure 3) to prevent water entry
between the two panels.

Figure 3.

1

z
2

6

z
4

z

z

B. Allow the sealer to dry per the
manufacturer’s recommendations.
NOTE

5

To ensure proper fit of the back door opener
switch and rear camera to the reinforcement
panel when reassembling, the sealer should
be no more than 1.5 mm thick.

3

z

z

1

Up

2

Rear

3

Cross-section

4

Steel Reinforcement Panel

5

Interior Panel

6

Sealer ≤ 1.5 mm Thick

© 2022 Toyota Motor Sales, USA

T-SB-0149-19

Rev2

October 22, 2019

Page 5 of 6

Corrosion on the Back Door Steel Reinforcement Panel Around the Opener
Switch and Rear Camera
Repair Procedure (continued)

6. Apply two coats of black satin top coat to
the visible area of the back door steel
reinforcement panel surrounding the back
door opener switch and rear camera holes
and allow each coat to dry according to
material manufacturer recommendation.
The completed repair is illustrated in
Figure 4 and Figure 5.

Figure 4.

1

z

NOTE
Coat the visible portions of the back door
steel reinforcement panel surrounding
both the door opener switch and the
rear camera.

1

Visible Back Door Steel Reinforcement Panel

Figure 5.

1

Rear View of the Gap Between Interior CFRP
and Steel Reinforcement Panel Filled
With Sealer

7. Reinstall the back door opener switch.
Refer to TIS, applicable model and model year Repair Manual:


2017 – 2022 Prius Prime:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Back Door Opener Switch: Installation”

© 2022 Toyota Motor Sales, USA

T-SB-0149-19

Rev2

October 22, 2019

Page 6 of 6

Corrosion on the Back Door Steel Reinforcement Panel Around the Opener
Switch and Rear Camera
Repair Procedure (continued)

8. Reinstall the rear camera.
Refer to TIS, applicable model and model year Repair Manual:


2017 – 2022 Prius Prime:
Vehicle Exterior – Door/Hatch – “Park Assist / Monitoring: Television Camera: Installation”

9. Reassemble the rear deck trim cover with the NEW back door finish panel protector No. 1.
Refer to TIS, applicable model and model year Repair Manual:


2017 – 2019 Prius Prime:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Back Door: Reassembly”



2020 / 2021 / 2022 Prius Prime:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Back Door: Reassembly”

10. Ensure the NEW back door finish panel protector No. 1 has the extended portion as shown
in Figure 7.
Figure 6. Old Back Door Finish Panel Protector,
No. 1

Figure 7. New Back Door Finish Panel Protector,
No. 1

1
1

1

Original Cover-exposed Area of the Retainer
Visible in This Area

1

11. Confirm the condition no longer exists.

© 2022 Toyota Motor Sales, USA

New Cover Has Extension Which Covers The
Currently Exposed Area of the Retainer