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NHTSA ID Number: 10220126

Manufacturer Communication Number: DSM.0015

TSB/Document Date: 2022-09-15


Summary

Updated diagnostic procedure for the fault code triggered when the fuel system control module detects supply solenoid value power is open circuit.


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TSB/Document ID: DSM.0015

Replacement Service Bulletin Number:

MFR Communication Date: 2022-08-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Diagnostic Procedure
FC

SPN FMI

6849 6647

5

Blue iQ® Fault Code 6849

Title
Gaseous Fuel High Pressure Shutoff Valve - Current Below Normal or Open Circuit

Part(s) Affected

supply solenoid valve (SSV)

Diagnostic Overview
Fault Code 6849 is triggered when the Blue iQ® Fuel System Control Module (FSCM) detects SSV power is
open circuit (less than 0.3 A current flow).

Warning Statements Used in this Procedure
NOTICE is used to address practices not related to physical injury, such as best
practices or tips to help an operation or procedure go smoothly and prevent equipment
damage.
WARNING indicates a hazardous situation which, if not avoided, could result in death
or serious injury.

Tools Required
Item

Purpose

digital multimeter (DMM)

resistance and voltage measurements

J1939 OBD-II diagnostic interface

connect vehicle to CumminseBay logo® INSITE™ on PC

CumminseBay logo INSITE™

diagnostic software

test lead kit

properly test and back probe circuit terminals and connectors

infrared non-contact thermometer

accurately measure SSV coil temperature

®

Never probe an electrical connection with anything other than a properly sized
and shaped test lead; doing so may result in damage to terminals.
Perform Initial Vehicle Check procedure (refer to DSM.0009) prior to performing
diagnostic instructions listed below.

DSM.0015 Ver 3.0
August 18, 2022

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

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Circuit / System Verification
1. Connect CumminseBay logo® INSITE™ diagnostic tool to vehicle using J1939 OBD-II diagnostic interface and navigate to
the “Agility® Fuel Delivery System, CM1881 AFS [18]”.
2. Record all active and stored fault codes and parameters prior to clearing fault codes using INSITE™.
3. Observe and record Gaseous Fuel High Pressure Shutoff Valve data from INSITE™—is data within reasonable
operating range?
a. If not within range proceed to Circuit/System Testing.
b. If within range proceed to Step 4.
4. Operate the vehicle in the same conditions for enabling the fault code or within the same conditions that triggered
the fault code based on recorded data.
a. If no fault codes set, proceed to Step 6.
b. If any fault code sets proceed to Circuit/System Testing.
5. While observing the Gaseous Fuel High Pressure Shutoff Valve parameters in INSITE™ perform a wiggle test
on supply solenoid valve (SSV) and FSCM connectors and harness to test for poor or intermittent connections.
a. If any fault code sets, repeat wiggle testing to determine which terminal is at fault and repair.
b. If no fault code sets, system is functioning to design intent.
6. Review Circuit Schematic and Connector End Views (below) to locate test points.

DSM.0015 Ver 3.0
August 18, 2022

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

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SSV Circuit Diagram

Y40
SUPPLY
SOLENOID
VAVLE

C10
FUEL SYSTEM
CONTROL MODULE

DSM.0015 Ver 3.0
August 18, 2022

Blue iQ® Fault Code 6849 Diagnostic Procedure
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Circuit / System Testing
Step
1

 Ignition On, Engine On.
 Use a DMM and a properly sized and shaped test lead to back probe voltage from supply solenoid
valve (SSV) harness connector Pin A (Pink wire) to Pin B (Black wire).
SSV voltage is pulse width modulated by the FSCM. Voltage reading
must be taken within 60 seconds of engine start to match actual battery
voltage.

Black wire

Pink wire

SSV harness connector end
Voltage equal to battery voltage? (NOTE: should be 12.2V or 24.4 V depending on system type.)
Yes
 Proceed to Step 2.
Step
2

No
 Proceed to Step 4.

Use a non-contact infrared thermometer to measure SSV coil temperature.

 Record temperature.
 Proceed to Step 3.

DSM.0015 Ver 3.0
August 18, 2022

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

4 of 9

Step
3

 Ignition Off.
 Disconnect SSV harness connector.
 Use a DMM with appropriate test leads measure resistance across SSV coil connector pins.
SSV
coil

coil
connector

Marathon
pressure
regulator
coil
connector

Standalone SSV (used with
standard pressure regulator)

pin

pin

SSV
coil

Extended range pressure regulator with
integrated SSV
SSV coil connector end view

 Record the ohms reading.
 Refer to the appropriate 12V or 24V SSV coil resistance range (below) for the SSV type is within operating
specifications.
Standalone Supply Solenoid Valve
(SSV) Resistance Ranges

Marathon Supply Solenoid Valve
(SSV) Resistance Ranges

Resistance within range?
Yes

 Proceed to Step 4.

No

 Replace supply solenoid valve (SSV) coil.
Follow OEM instructions
to replace SSV coil.

 After repair is complete, proceed to
Reassembly and Validation.

DSM.0015 Ver 3.0
August 18, 2022

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

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Step
4

 Ignition On.
 Use a DMM and appropriate test leads to measure voltage from SSV Pin A to a known ground.
Pink wire

SSV harness connector end
Voltage equal to battery voltage? (NOTE: should be 12.2 V or 24.4 V depending on system type.)
Yes
 Proceed to Step 5.
Step
5

No
 Proceed to Step 7.

 Ignition On.
 Use a DMM and appropriate test leads to measure voltage from SSV connector Pin B to a known
ground.
Black wire

SSV harness connector end
Voltage equal to approximately zero V?
Yes
 FSCM issue indicated.
 Contact Hexagon Agility® Technical
Support.

DSM.0015 Ver 3.0
August 18, 2022

No
 Proceed to Step 6.

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

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Step
6

Ignition Off.
 Disconnect FSCM Blue iQ harness connector and SSV harness connector.
 Use a DMM and appropriate test leads to measure resistance from FSCM harness connector Cavity
20 to SSV connector Cavity B.
Cavity 20

1

15

16

30

31

45

46

60

Cavity
B

SSV harness
connector end

FSCM connector end view
Resistance between zero to 1 ohms?
Yes
 FSCM issue indicated.
 Contact Hexagon Agility® Technical
Support.
Step
7

No
 Repair SSV Return circuit.
 After repair is complete, proceed to
Reassembly and Validation.

 Ignition Off.
 Disconnect FSCM Blue iQ harness connector and SSV harness connector.
 Use a DMM and appropriate test leads to measure resistance from FSCM harness connector Cavity
53 to SSV connector Cavity A.

1

15

16

30

31

45

46

60
FSCM connector end view

Cavity
A

SSV harness
connector end

Cavity 53

Resistance between zero and 1 ohms?
Yes
 FSCM issue indicated.
 Contact Hexagon Agility® Technical
Support.
DSM.0015 Ver 3.0
August 18, 2022

No
 Repair SSV Supply circuit.
 After repair is complete, proceed to
Reassembly and Validation.

Blue iQ® Fault Code 6849 Diagnostic Procedure
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Reassembly and Validation
After completing all repairs, always perform the following steps to confirm the issue is fixed:
1. Reconnect all connectors and verify connections are secure.
2. Reattach any enclosure covers and close any fuel system doors.
3. Clear fault codes using CumminseBay logo® INSITE™ tool.
4. Run vehicle until it reaches normal operating temperature. Refer to OEM instructions.
5. If fault is cleared, return vehicle to duty.
If fault is not cleared, contact Hexagon Agility® Customer Care and Technical Services.

Hexagon Agility® Customer Care and Technical Services
Fuel system warranty or non-warranty product support may be obtained by calling or emailing Hexagon Agility® Customer
Care and Technical Services (CCTS).
Please provide your name, phone number, email address, and complete vehicle information: VIN, year, make, model,
mileage, unit number vehicle owner, and current vehicle location. A service advisor will contact you to arrange vehicle
repair or ship a part.

+1 833 4 HEX CARE
(toll-free, U.S. and Canada)

Support
[email protected]

Parts Orders
[email protected]

Proprietary Statement
The information provided within this document is proprietary and confidential. All prior versions, including updates and revisions forwarded separately, are
proprietary. The information provided by Hexagon Agility® to its customers and clients is solely for the use of those customers and clients. No portion of
this publication may be reproduced or distributed without express written consent of Hexagon Agility®. Hexagon Agility® reserves the right to utilize the
intellectual property contained within this publication as content for any other publication produced by Hexagon Agility®.

Trademark Notice
Hexagon® is a registered trademark of Hexagon Technology AS. Agility® is a registered trademark of Agility Fuel Solutions LLC. Trademarks of other
manufacturers are the property of their respective companies.

Hexagon Agility®

DSM.0015 Ver 3.0
August 18, 2022

3335 Susan Street, Suite 100 Costa Mesa, CA 92626 USA

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

www.hexagonagility.com

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DSM.0015 Ver 3.0
August 18, 2022

Blue iQ® Fault Code 6849 Diagnostic Procedure
PRINTED AND DOWNLOADED COPIES ARE UNCONTROLLED

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1


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