NHTSA ID Number: 10219637
Manufacturer Communication Number: KTB2208
TSB/Document Date: 2022-09-13
Summary
Continental
Tire the Americas, LLC (“CTAâ€) has determined that certain TKC 80 tires fail to conform to Federal Motor Vehicle Safety Standard No. 119, "New pneumatic tires - other than passenger cars." CTA has initiated a tire safety recall to remove these tires from service. The KTM models listed above were originally equipped with TKC 80 brand tires. CTA has determined that groove cracks in the tread rubber developed during internal testing. Groove cracking may appear during the tire service life and can lead to tread separation, increasing the risk of a crash. On the specified 690, 890, 1090 and 1290 Models listed above only the originally equipped TKC 80 front tire is affected and needs replaced. On the specified 250, 350, 450 and 500 EXC-F Models listed above both the originally equipped TKC 80 front and rear tires are affected and need replaced. Customers that still have originally equipped TKC 80 tires mounted on their motorcycle are eligible to have the recall tire replacement performed by an authorized KTM dealer.
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
RECALL: THIS MODIFICATION HAS TOP PRIORITY
AND MUST BE PERFORMED IMMEDIATELY TO
ENSURE CUSTOMER SAFETY
CONTINENTAL TKC 80 TIRE RECALL
AFFECTED MODELS:
2019 Model Year: 250 EXC-F, 350 EXC-F, 450 EXC-F Six Days, 500 EXC-F,
690 Enduro R, 1090 Adventure R, 1290 Super Adventure R TKC
2020 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R,
1290 Super Adventure R TKC
2021 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R,
890 Adventure R, 890 Adventure R Rally
2022 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R,
890 Adventure R
2023 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days
RESTRICTIONS: AFFECTED MODELS ARE LINKED BY VIN IN KTM
DEALER.NET
CTA has initiated a tire safety recall to remove these tires from service. The KTM models listed above were
originally equipped with TKC 80 brand tires.
CTA has determined that groove cracks in the tread rubber developed during internal testing. Groove cracking
may appear during the tire service life and can lead to tread separation, increasing the risk of a crash.
On the specified 690, 890, 1090 and 1290 Models listed above only the originally equipped TKC 80 front
tire is affected and needs replaced.
On the specified 250, 350, 450 and 500 EXC-F Models listed above both the originally equipped TKC 80
front and rear tires are affected and need replaced.
Customers that still have originally equipped TKC 80 tires mounted on their motorcycle are eligible to have the
recall tire replacement performed by an authorized KTM dealer.
KTM is notifying all registered owners of the motorcycles by mail. A copy of the customer letter is included in
this bulletin. The customer should take the letter along with the affected motorcycle to an authorized KTM
Dealer to have their TKC 80 tire(s) replaced.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
1
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
INITIAL INFORMATION:
Continental Tire the Americas, LLC (“CTA”) has determined that certain TKC 80 tires fail to conform to
Federal Motor Vehicle Safety Standard No. 119, "New pneumatic tires - other than passenger cars."
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
Dealers must replace affected TKC 80 tires on all affected model motorcycles in their inventory prior to any
customer delivery. Any of the affected model motorcycles received directly from KTM North America, Inc.
require replacement of affected TKC 80 tires prior to customer delivery. Affected motorcycles acquired through
dealer transfers or trades must be remedied and checked in KTM Dealer.net to ensure and document that the
repair has been performed.
Motorcycles that are affected must not be sold or operated until the affected TKC 80 tires are replaced as
described in this bulletin. It is a violation of KTM North America, Inc. policy for an authorized KTM dealer to
deliver any affected motorcycles to customers before the procedure in this bulletin has been performed.
KTM must report to the federal government on a regular basis how many motorcycles have been repaired
during this campaign. Be sure to submit your warranty request for reimbursement on every motorcycle repaired
to ensure accurate compliance numbers.
PROCEDURE FOR REPAIR:
Customer procedure to follow if the customer has affected tires currently mounted on their motorcycle
and will visit a KTM Dealer. Use this procedure for affected motorcycles in your inventory as well:
We shall not provide a description of general workshop methods. Likewise, safety rules that apply in a workshop
are not specified here. It is assumed that the repair work will be performed by a fully trained mechanic who has
completed training or has a corresponding qualification. In the event of uncertainty, the most recent repair
manual must be consulted.
1. On the specified 690, 890, 1090, and 1290 Models exchange front tire with a new Continental TKC 80
tire.
2. On the specified 250, 350, 450 and 500 EXC-F Models exchange front and rear tire with new
Continental TKC 80 tire.
3. If you have questions about if a tire is affected double check the “Identifying Tires by Product Line
and DOT” information on pages 4 for more details.
4. If the new Continental TKC 80 tires are not available, use any alternative tire brand that meets the
specification and the customer wishes. Order replacement tires from your normal tire supplier.
5. All removed affected TKC 80 tires must be rendered unserviceable (e.g. by cutting or drilling through
the sidewall besides the DOT code). See the detailed instructions on page 4.
6. Create and submit a TI claim with tire, material and labor costs associated with the tire replacement
and attach a copy of the invoice to the claim.
To get reimbursed for the amount shown on the invoice enter code GA07 in the part number
entry field as seen in the example shown below.
In the quantity field enter the dollar amount on the invoice. Round up to the nearest dollar as
seen in the example shown below. Do not enter a quantity with a decimal point.
For example a quantity of 100 equals $100 dollars of reimbursement.
Attach a photo of the original tire to the claim that you rendered unserviceable by cutting or
drilling through the sidewall.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
2
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
In the interest of clarity, some components may be shown disassembled or may not be shown at all. It is not
always necessary to disassemble the component to perform the activity in question. Please follow the
instructions in the text.
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
Customer procedure to follow if the customer has affected tires currently mounted on their motorcycle
and will visit a Continental tire Dealer:
Customers also have the option to have their affected TKC 80 tires replaced by their nearest Continental tire
dealer. Customers that decide this option will have to organize the tire replacement and reimbursement between
the Continental tire dealer and Continental Tire the Americas.
Customers choosing this option should be referred to contact Continental Tire the Americas for guidance and
assistance. Customers should visit the Continental Motorcycle Tire Recall website at
https://www.recallapps.com/app/continentaltires for more information on rules and procedures.
Or they can call Continental at 1-888-799-2168 (Menu option - Motorcycle Tire Recall) for assistance.
Customer procedure to follow if the customer has already replaced affected tires on their motorcycle:
If a customer has already replaced an affected tire prior to receipt of this notice due to the condition described
the customer must contact Continental Tire the Americas for guidance and assistance regarding
reimbursement. To be eligible for reimbursement, the customer must submit the required documents to CTA
using their Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
If the customer is in this classification and has any questions about these instructions, please refer the
customer to the CTA website at https://www.recallapps.com/app/continentaltires. Or they can contact
Continental Tire the Americas at 1-888-799-2168 (Menu option - Motorcycle Tire Recall) for assistance.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
3
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
Identifying Tires by Product Line and DOT
The subject tires were sold as replacement and original equipment tires. The tires must match both the tire line,
full DOT tire identification number (TIN) and production period to be part of the recall:
1. Tire Lines – TKC80 tire line
2. DOT TIN’s – see list of affected articles shown in Attachment no. 1 below
3. Production period: 0119 to 1722
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
Examples for full identification see Attachment no. 2.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
4
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
PARTS ORDERING:
Order replacement tires from your normal tire supplier.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
5
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
RENDERING TIRES UNSERVICEABLE INSTRUCTIONS:
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
WARRANTY INPUT INFORMATION:
This Technical Bulletin only affects certain VIN numbers! Please check the VIN by performing a
Motorcycle History search in KTM Dealer.net to determine if it’s affected. If the motorcycle is affected,
you will see a link to the bulletin and its repair status in the history results. KTM North America will not
warranty motorcycles whose VIN numbers are not linked as this bulletin does not apply to them. It is
the responsibility of the dealer to determine if the motorcycle requires this update by checking the
vehicle history and understanding the instructions provided by this bulletin.
To submit a TI claim click the orange arrow on the right side of the corresponding Technical information
message to start the claim process.
You can now choose the TI Number from the list. The TI number for this procedure is according to the repairs
performed and listed in the warranty claim input information; click Continue with selected action code.
The Warranty Claim is automatically entered for you, including parts & labor. You must enter additional
information in the required fields marked with an asterisk “*” before submitting the claim to KTM. The flat rate
time for this repair is based on the action performed and provided in minutes.
Warranty type:
TI warranty
Component group:
09 – front wheel
Failure code:
900 – Failure identification by manufacturer
Failure causing part:
0625069068 – GR.BALL BEAR.6906 DDU2CG23S6NM
Action code, parts, working time:
Create and submit a TI claim with tire, material and labor costs associated with the
tire replacement and attach a copy of the invoice to the claim.
To get reimbursed for the amount shown on the invoice enter code GA07 in the part
number entry field as seen in the example shown below.
In the quantity field enter the dollar amount on the invoice. Round up to the nearest
dollar as seen in the example shown below. Do not enter a quantity with a decimal
point.
For example a quantity of 100 equals $100 dollars of reimbursement.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
6
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
Replacing tires
Action code:
09_2044773_00
Working time: 10 minutes
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall No. xxxVxxx
This notice applies to your motorcycle, VIN: «Vin»
«PdiFirstName» «PdiLastName»
«PdiAddress1»
«PdiCity», «PdiProvince» «PdiPostalCode»
7/xx/2022
RE: Affected models:
2019 Model Year: 250 EXC-F, 350 EXC-F, 450 EXC-F Six Days, 500 EXC-F, 690 Enduro R, 1090 Adventure R,
1290 Super Adventure R TKC
2020 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 1290 Super Adventure R TKC
2021 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 890 Adventure R, 890 Adventure R Rally
2022 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days, 690 Enduro R, 890 Adventure R
2023 Model Year: 350 EXC-F, 500 EXC-F, 500 EXC-F Six Days
Dear KTM Customer,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Continental Tire the Americas, LLC (“CTA”) has determined that certain TKC 80 tires fail to conform to Federal Motor Vehicle
Safety Standard No. 119, "New pneumatic tires - other than passenger cars."
CTA has initiated a tire safety recall to remove these tires from service. The KTM models listed above were originally
equipped with TKC 80 brand tires.
On the specified 690, 890, 1090 and 1290 Models listed above only the originally equipped TKC 80 front tire is affected and
needs replaced
On the specified 250, 350, 450 and 500 EXC-F Models listed above both the originally equipped TKC 80 front and rear tires
are affected and need replaced.
Procedure to follow if you have affected tires currently mounted on your motorcycle and will visit a KTM Dealer:
Customers that still have originally equipped TKC 80 tires mounted on their motorcycle are eligible to have the recall tire
replacement performed by an authorized KTM dealer.
If you have originally equipped affected TKC 80 tires mounted on your motorcycle please contact your authorized KTM
Dealer (log onto www.ktm.com for a complete dealer listing) as soon as possible to arrange having your affected TKC 80
tire or tires replaced. It is suggested that you call your local authorized KTM Dealer to make an appointment to have the
recall repair performed. It is also advised that during your conversation with the dealer that you discuss tire availability with
them so replacement tires can be ready and available to mount on your motorcycle at the time of your appointment. Please
present a copy of this letter along with your motorcycle to your local authorized KTM dealer. There will be no charge for
this service.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
7
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
CTA has determined that groove cracks in the tread rubber developed during internal testing. Groove cracking may appear
during the tire service life and can lead to tread separation, increasing the risk of a crash.
KTB2208 KTM TECHNICAL BULLETIN - USA
JULY 25, 2022
Procedure to follow if you have affected tires currently mounted on your motorcycle and will visit a Continental tire
Dealer:
You also have the option to have your affected TKC 80 tires replaced by their nearest Continental tire dealer. Customers
that decide this option will have to organize the tire replacement and reimbursement between the Continental tire dealer
and Continental Tire the Americas.
If you choose this option please contact Continental Tire the Americas for guidance and assistance. Customers should visit
the Continental Motorcycle Tire Recall website at https://www.recallapps.com/app/continentaltires for more information on
rules and procedures.
Or you can call Continental at 1-888-799-2168 (Menu option - Motorcycle Tire Recall) for assistance.
Procedure to follow if you have already replaced affected tires on your motorcycle:
If you have already replaced an affected tire prior to receipt of this notice due to the condition described please contact
Continental Tire the Americas for guidance and assistance regarding reimbursement. To be eligible for reimbursement, the
customer must submit the required documents to CTA using their Continental Motorcycle Tire Recall website at
https://www.recallapps.com/app/continentaltires. Or you can contact Continental Tire the Americas at 1-888-799-2168
(Menu option - Motorcycle Tire Recall) for assistance.
Detailed tire identification information can be found on the Continental Motorcycle Tire Recall website at
https://www.recallapps.com/app/continentaltires.
If you believe that CTA has failed or is unable to remedy the defect without charge or within a reasonable amount of time,
you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue,
SE, West Building, Washington, DC 20590, or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153) or go to http://www.nhtsa.gov.
If you have any questions related to the content of this letter, please contact KTM North America, Inc. Customer Relations
at (888) 985-6090 for assistance. Furthermore, if for any reason KTM is unable to remedy the situation without charge, or
within a reasonable amount of time, you may write the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue, S.E., Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.nhtsa.gov.
If you have sold, traded or no longer own this motorcycle, it is important for the safety of the current owner that you inform
KTM North America, Inc., of current ownership or unknown ownership status by returning the second page of this letter in
the enclosed self-addressed prepaid postage envelope.
We apologize for any inconvenience and want to assure you that our commitment together with all KTM Dealers is to provide
you with the highest level of service, support and customer satisfaction.
Best Regards,
Dealer Services Department
KTM North America, Inc.
COPYRIGHT NOTICE: The user acknowledges that all components of this technical information are KTM’s and/or third parties’ copyright protected
property. Alteration, assignment, distribution and reproduction are forbidden.
LIMITATION OF LIABILITY: The information included in or available through this technical information may include inaccuracies or errors. In no event
shall KTM and/or its suppliers be liable for any damages whatsoever, arising out of or in connection with the use of this technical information. Please
always refer to the KTM owners and repair manuals for proper instructions or contact the KTM Dealer Services Department.
KTM NORTH AMERICA, INC.
38429 Innovation Court // Murrieta, CA 92563
1119 Milan Avenue // Amherst, OH 44001
8701 Rue Samuel-Hatt // Chambly, QC J3L-6V4
www.ktm.com
8
DEALER SERVICES DEPARTMENT © 2022 KTM North America, Inc. – All rights reserved
If you are a vehicle lessor, Federal Regulations require you to forward this notice to your lessee within ten days.
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- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
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