NHTSA ID Number: 10219544
Manufacturer Communication Number: ONLA8E20220830
TSB/Document Date: 2022-09-09
Summary
Owner notification - Our records indicate that a Emissions Recall has not been completed on this vehicle. When the powertrain control module (PCM) detects a malfunction in one of the odd number transmission gears, it will set one of four diagnostic trouble codes (DTCs). Due to inappropriate calibration of the PCM, the On Board Diagnostic (OBD) system cannot properly clear the transmission permanent DTC as required.
August 2022
RE:
Emissions Recall: 2014, 2016-20 RLX Sport Hybrid
Odd Gear Monitor Software Update
Dear FIRSTNAME LASTNAME,
What is the reason for this notice?
Our records indicate that a Emissions Recall has not been completed on this vehicle (Vehicle
Identification Number XXXXXXXXXXXXXXXXX). When the powertrain control module (PCM) detects a
malfunction in one of the odd number transmission gears, it will set one of four diagnostic trouble codes
(DTCs). Due to inappropriate calibration of the PCM, the On Board Diagnostic (OBD) system cannot
properly clear the transmission permanent DTC as required.
Emission Consequence
Your vehicle may fail a state or local emissions inspection if you do not have this repair done.
What will Acura
do?
Contact any authorized Acura
dealer for an appointment to have your PCM software updated for FREE.
Please plan to leave your vehicle at the dealer for at least half a day to allow them flexibility in scheduling.
Emission Warranty
In order to ensure your full protection under the emission warranty provisions, it is recommended that you
have the repairs done to your vehicle as soon as possible. Failure to do so could be determined as lack of
proper maintenance of your vehicle.
California Owners Only
The DMV will not renew your registration until this emissions recall has been completed. After completing
the repair procedure, your dealer must give you a Vehicle Emission Recall - Proof of Correction
certificate. Please make sure the dealer completes and gives you the certificate. Keep the certificate for
your records as proof that the emissions recall was completed. Submit the certificate to the DMV only if
the DMV requests it.
If you have any questions
If you have any questions about this notice, or need assistance with locating an Acura
dealer, please call
American Honda
's Customer Support & Campaign Center at 1-888-234-2138. You can also visit
AskUs.acura.com to use our 24/7 virtual agent or locate a dealer online at www.myAcura.com.
We apologize for any inconvenience this campaign may cause you.
Sincerely,
American Honda
Motor Co., Inc.
NOTICE: If this is a leased vehicle, please forward this notice to the lessee.
FOR DEALER USE ONLY: REFERENCE SERVICE BULLETIN #20-040 / DEFECT #6GM/ SYMPTOM A8E
Agosto del 2022
RE:
Campaña de emisiones: Actualización del programa del monitor de engranajes impares del RLX
Sport Hybrid
2014, 2016-2020
Estimado FIRSTNAME LASTNAME,
¿Cuál es el motivo de esta notificación?
Nuestros registros indican que no se ha completado una campaña de emisiones en este vehículo
(Número de identificación del vehículo XXXXXXXXXXXXXXXXX). Cuando el módulo de control del tren
de mando (PCM, por sus siglas en inglés) detecta una falla en uno de los engranajes de la transmisión
de número impar, éste activará uno de los cuatro códigos de diagnóstico de problemas (DTC, por sus
siglas en inglés). Debido a una calibración inadecuada del PCM, el sistema de Diagnóstico interno
(On-board Diagnostics, OBD por sus siglas en inglés) no puede despejar adecuadamente, como es
requerido, el código DTC permanente de la transmisión.
Consecuencia de emisión
Su vehículo puede fallar una inspección de emisiones locales o estatales si usted no ha completado esta
reparación.
¿Qué hará Acura
?
Comuníquese con cualquier concesionario Acura
autorizado para coordinar una cita para actualizar el
programa PCM de forma GRATUITA. Por favor haga planes para dejar su vehículo en el concesionario
por lo menos medio día, para permitir flexibilidad en la programación de la cita.
Garantía de emisiones
A fin de garantizar su protección completa bajo las disposiciones con respecto a la garantía de
emisiones, se recomienda que se completen las reparaciones a su vehículo tan pronto sea posible. De
no hacerlo podría determinarse como una falta de mantenimiento adecuado de su vehículo.
Solamente propietarios en California
El DMV no renovará su registro hasta que esta campaña de emisiones haya sido completada. Después
de completar este procedimiento de reparación, su concesionario debe entregarle un certificado de
Prueba de Corrección – Campaña de emisiones del vehículo (Vehicle Emissions Recall - Proof of
Correction). Por favor asegúrese que el concesionario complete y le entregue el certificado. Mantenga el
certificado para sus registros como prueba que la campaña de emisiones fue completada. Envíe el
certificado para el DMV solamente si el DMV lo solicita.
Si tiene preguntas
Si tiene preguntas acerca de esta notificación o si necesita asistencia para ponerse en contacto con un
concesionario Acura
, por favor comuníquese con el Centro de Apoyo al Cliente y Campañas de
American Honda
al 1-888-234-2138. Usted también puede ubicar un concesionario en línea en
www.myAcura.com.
Le pedimos disculpas por cualquier inconveniente que esta campaña pudiera causarle.
Atentamente,
American Honda
Motor Co., Inc.
AVISO: Si este es un vehículo arrendado, por favor envié esta notificación al arrendatario.
PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETÍN DE SERVICIO #20-040 / DEFECTO
#6GM / SÍNTOMA #A8E
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TSB/Document ID: ONLA8E20220830
Replacement Service Bulletin Number:
MFR Communication Date: 2022-08-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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