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NHTSA ID Number: 10219445

Manufacturer Communication Number: No. 155-21-1

TSB/Document Date: 2022-09-08


Summary

Technical information for WML0 - retrofitting loudspeaker booster on the Cayenne 2021-2023.


Service

Technical Information

155/21 ENU WML0

9

WML0 – Retrofitting Loudspeaker Booster (Delivery Stop)

Revision:

This bulletin replaces bulletin Group 9 155/21 WML0, dated December 3 , 2021.

Model Year:

As of 2021 up to 2023

Model Line:

Cayenne (9YA/9YB)

Equipment:

BOSE Surround Sound System (M-no. 9VL)

Concerns:

Loudspeaker booster

Information:

Due to worldwide semiconductor shortages experienced by some suppliers, the affected
vehicles were built without a loudspeaker booster.

Action required: Retrofit loudspeaker booster.
Information
Scope 1 is a dummy scope that was posted to each vehicle.
The campaign cannot be invoiced via this scope.

Information
Every vehicle is assigned one campaign scope.
 To find out which scope is assigned to each vehicle, see PCSS Vehicle Information.
Scope 2: Installing and teaching loudspeaker booster
Affected
Vehicles:

Only vehicles assigned to the campaign (see also PCSS Vehicle Information).

AfterSales

Aug 26, 2022
Page 1 of 8

9

Service

Technical Information

ENU 155/21

WML0

Installation
Position:

Installation position
– Loudspeaker booster (retrofit)

Parts required
Parts Info:

Part No.

Designation

Qty.

V04015001FE

 Booster

1 ea.

N 10442003

 Self-tapping screw

4 ea.

Required tools
Tools:


Aug 26, 2022
Page 2 of 8

Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
Battery charger with a current rating of at least 90 A and - if required - also with a current and
voltage-controlled charge map for lithium starter batteries, e.g. VAS 5908 Battery charger,
90 A
9900 - PIWIS Tester 3

AfterSales

Service

Technical Information

155/21 ENU WML0

9

Installing loudspeaker booster
NOTICE
Incorrect handling of optical waveguides

Risk of damage to optical waveguide

Observe the requirements for working with and installing optical waveguides.
NOTICE

Voltage peaks

Risk of damage to electrical load or to the control unit

Switch off ignition and keep transmitter key outside of the transmission range (at least 5 m).

Switch off electrical loads before disconnecting or removing them.

Work
Procedure:

Information
Always comply with the regulations for handling ESD-sensitive components!

Always wear approved work clothes and shoes when carrying out assembly work.

Do not remove new parts from ESD (electrostatic discharge) protective packaging until shortly
before installation.

Do not touch electric pins and plug contacts.

1

Remove side trim panel for rear luggage compartment at the right.  Workshop Manual '700319
Removing and installing side trim panel for rear luggage compartment'

2

Position loudspeaker booster  Loudspeaker
booster -1-, screw in fastening screws  Loudspeaker booster -3- and tighten to Tightening
torque 6 Nm (4.5 ftlb.) .

Information
The number of connecting lines for the loudspeaker
booster will vary depending on equipment and the
connecting lines are located close to the installation
position. These may be fastened in place and may have to
be exposed beforehand.
3

Loudspeaker booster

Plug in and lock electric plug connections  Loudspeaker booster -2-.

AfterSales

Aug 26, 2022
Page 3 of 8

9

Service

Technical Information

ENU 155/21

WML0
4

Install side trim panel for rear luggage compartment at the right.  Workshop Manual '700319
Removing and installing side trim panel for rear luggage compartment'

5

After installing the loudspeaker booster, continue as follows:
For vehicles with Scope 2, continue with  Technical Information '700319 Teaching loudspeaker
booster'
For vehicles with Scope 3, enter the campaign in the Warranty and Maintenance booklet.
End of action required Continue with  Technical Information '700319 Warranty processing'

Teaching loudspeaker booster
NOTICE
Voltage drop

Destruction of control unit

Damage to control unit

Fault entries in the control unit

Coding in the control unit is aborted

Malfunctions in control unit, even during programming

Switch off ignition before connecting the control unit.

Ensure that the power supply is not interrupted during programming.

Connect a battery charger with a current rating of at least Current 90 A to the vehicle battery.

Work
Procedure:

Information
To carry out the campaign, the PIWIS Tester must be online and logged into the PorscheeBay logo Partner Network
(PPN).
1

Aug 26, 2022
Page 4 of 8

Connect the PIWIS Tester to the vehicle communication module (VCI) via the USB cable. Then
connect the communication module to the vehicle and switch on the PIWIS Tester.

AfterSales

Service

Technical Information

155/21 ENU WML0

2

Place original remote control (hand-held transmitter)
in emergency start tray.  Emergency start tray

3

Switch on the ignition.

4

Select the 'Booster' control unit in the overview.
Press •F12“ ('Next') to continue.

5

When the question “Create Vehicle Analysis Log
(VAL)?” appears, either press •F12“ ('Yes') to create
a VAL or press •F11“ ('No') if you do not want to
create a VAL.

9

Emergency start tray

6

Select 'Coding/programming'.

7

Select 'Automatic coding'. Press •F12“ ('Next') to continue.

8

The message "Coding was completed successfully" appears. Press •F12“ ('Next') to continue.

9

In the overview, press •F7“ to switch to the Additional menu.

10 Select 'Commission component protection'. Follow instructions and procedure. Press •F12“
('Next') to continue.
11 Enter the PPN user name and password. Press •F12“ ('Next') to continue.
12 Follow the instructions on the PIWIS Tester.
13 Check the chassis number and enter the order number. Press •F12“ ('Next') to continue.
14 Select 'Gateway' (master) component protection in order to teach it. Press •F12“ ('Next') to
continue.
15 Allow the Tester to run the procedure.
16 The Tester displays the message: 'Component protection taught'. Press •F12“ ('Next') to
continue.
17 Go back to the overview. Press •F12“ ('Next') to continue.
18 Read out and erase the fault memories of all control units.
18.1

Press •F7“ in the control unit selection screen ('Overview' menu) to call up the Additional
menu.

AfterSales

Aug 26, 2022
Page 5 of 8

9

Service
WML0

Technical Information

ENU 155/21

18.2

Select the function 'Read all fault
memories and erase if required'. Press
•F12“ ('Next') to continue.  Erasing fault
memories
The fault memories of the control units are
read out.

18.3

Once you have read out the fault memories,
check the fault memory entries.
Erasing fault memories
Information
If control units are found to have faults that
are not caused by control unit programming, these must first be found and corrected. This
work cannot be invoiced under the workshop campaign number.

18.4

Press •F8“ to delete fault memory entries.

18.5

Press •F12“ ('Yes') in response to the question asking whether you really want to delete all
fault memory entries.
The faults stored in the fault memories of the various control units are deleted.
Information
If fault memory entries for individual control units cannot be deleted, proceed as follows:

Aug 26, 2022
Page 6 of 8

Switch off ignition.

Disconnect the PIWIS Tester diagnostic connector from the diagnostic socket.

Lock the vehicle using the driver's key.

Wait approx. 1 minute before unlocking the vehicle again.

Start the engine, leave it running for a short time and then stop it again.

Switch off the ignition and wait approx. 10 seconds before switching it back on again.

Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore
communication with the vehicle.

Read out the fault memory again and delete any fault memory entries that are stored.

AfterSales

Service

Technical Information
18.6

155/21 ENU WML0

9

Once you have erased the fault memories,
select the 'Overview' menu to return to the
control unit selection screen  Control unit
selection.

19 Exit the diagnostic application. Switch off ignition.
Disconnect the Tester from the vehicle.
20 Carry out a function test on the loudspeaker booster
and check for audio output.
21 Enter the campaign in the Warranty and Maintenance
booklet.

Control unit selection

Warranty processing
Information
The working times specified below were determined specifically for carrying out this campaign and may
differ from the working times published in the PCSS Labor Operation List.
Scope 1:

Dummy scope – billing not possible

Scope 2:

Installing loudspeaker booster and teaching loudspeaker booster
Valid for

Cayenne (9YA/9YB)
Working time:
Installing loudspeaker booster
Includes:
Removing and installing cover for (rear) lock carriereBay logo
Removing and installing side trim panel for rear luggage
compartment at the right
Teaching loudspeaker booster
Reading out and erasing fault memories
Function test

Labor time: 68 TU

Parts required:
V04015001FE

Booster

1 ea.

N 10442003

Self-tapping screw

4 ea.

 Damage Code WML0 066 000 1

AfterSales

Aug 26, 2022
Page 7 of 8

9

Service
WML0

Technical Information

ENU 155/21

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2022 Porsche Cars North America, Inc.

Aug 26, 2022
Page 8 of 8

AfterSales

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TSB/Document ID: No. 155-21-1

Replacement Service Bulletin Number:

MFR Communication Date: 2022-08-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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