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NHTSA ID Number: 10219358

Manufacturer Communication Number: No. 34-21

TSB/Document Date: 2022-09-07


Summary

Technical information for spare parts requirements for high-voltage batteryeBay logo


Service

Technical Information

34/21

ENU

2708

2

Spare Parts Requirements for High-Voltage BatteryeBay logo – Observe Additional Measure
Required (34/21)
Change overview
Version

Date

Change

0

April 5, 2021

First publication

1

April 22, 2021

Update of Work Procedure

2

June 14, 2022


Extension to model year “N” 2022
Additional order types added

3

August 8, 2022

Procedure modified

Model Line:

Taycan (Y1A / Y1B / Y1C)

Model Year:

As of 2020 up to 2022

Concerns:

Damping elements for high-voltage battery

Information:

After replacing the high-voltage batteryeBay logo or individual modules, noises can be heard while driving due to
missing damping elements.

Action required: Before installation of a high-voltage battery, ensure damping elements are installed.
If the high-voltage battery is being repaired and reinstalled, ensure damping elements are affixed to the
battery before installation.
If the high-voltage battery is being replaced, ensure damping elements are affixed to the new/remanufactured battery before installation.

Required parts and materials
Parts Info:

Materials:

Part No.

Designation

Number

9J1915448B

 Damping elements
High-voltage batteryeBay logo

4 pieces

Part No.

Designation

Quantity

D 00940104

 Cleaning solution
or alternative (commercially
available)

250 ml/ 8.45 fl oz container
(approx. 25 ml/ 0.85 fl oz
required per vehicle)

AfterSales

Aug 8, 2022
Page 1 of 4

2

Service
2708

ENU

Technical Information

34/21

Checking damping elements
Work procedure: 1

Check how many damping elements are affixed on the high-voltage battery at the front left and right.

 Damping elements

Damping elements
Assessment

Aug 8, 2022
Page 2 of 4

Action

( )

There are two  Damping elements
-B- or three  Damping elements -Cdamping elements affixed to both the left
and right side of the battery (at least two to
the left and two to the right of the e-box)

Install high-voltage battery. No further
action is required.

(✗)

There are none or only one  Damping
elements -A- on each side of the battery
(left and right of the e-box).

Rework high-voltage batteryeBay logo, adding
damping elements as needed. For
instructions, see:  Technical Information 'Affixing new damping elements (if
required)'

AfterSales

Service

Technical Information

34/21

ENU

2708

2

Affixing damping elements
Information

Never affix damping elements over the screws as they must remain accessible.

The damping elements must be pressed into existing depressions and pressed on all the way
around.

The individual damping elements must be at least 10 mm/ 0.39 in apart.

Work procedure: 1

Clean bonding areas on the damping elements on the high-voltage battery using an odor-neutral
cleaning agent that is compatible with material (e.g. D00940104).  Bonding areas on damping
elements

2

Dry off the surface with a clean, lint-free cloth or leave it to dry off for a sufficient length of time.

3

Affix damping elements in the area  Bonding areas on damping elements -3- on the high-voltage
battery. When doing so, make sure to leave a gap of approx. 1 cm between the damping elements in
order to drain the water.

Bonding areas on damping elements

AfterSales

Aug 8, 2022
Page 3 of 4

2

Service
2708

ENU

Technical Information

34/21

Invoicing
Invoicing:

For documentation and warranty invoicing, enter the labor operations, PCSS coding and part numbers
specified below in the warranty claim:

APOS

Labour operation

I No.

27084990

Reworking high-voltage batteries
PCSS encryption:

Location (FES5)

2708T

High-voltage battery cover

Damage type (SA4)

3014

Scratches

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2022 Porsche Cars North America, Inc.

Aug 8, 2022
Page 4 of 4

AfterSales

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TSB/Document ID: No. 34-21

Replacement Service Bulletin Number:

MFR Communication Date: 2022-08-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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