NHTSA ID Number: 10219340
Manufacturer Communication Number: No. 125-18
TSB/Document Date: 2022-09-07
Summary
Symptom base workshop manual for eliminating transmission symptoms - yellow warning message.
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TSB/Document ID: No. 125-18
Replacement Service Bulletin Number:
MFR Communication Date: 2022-08-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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Symptom-based workshop manual
Service
125/18 ENU
3975
Eliminating Transmission Symptoms - Yellow Warning Message “Transverse
Lock Failure_Adapted Driving Permitted” in the Instrument Cluster (I-no. GH3):
Re-Programming Control Unit for Transverse Lock (SY 125/18)
3
Change overview:
Version
Date
Change
0
09/07/2018
•
First publication
1
08/02/2022
•
•
“Control unit programming” section changed
Required PIWIS Tester 3 software version updated
Model Series:
Cayenne (9YA/9YB)
Model Year:
As of 2018
Equipment:
PTV Plus (controlled transverse lock) (I-no. GH3)
Concerns:
Control unit for transverse lock
Symptom:
The yellow warning message “Transverse lock failure - Adapted driving permitted” can appear in the
instrument cluster.
Cause:
The yellow warning message can appear in the instrument cluster due to defective control unit software.
Remedial
Action:
In the event of a customer complaint, if software version "1306" is installed and if the entry "C12B596" or
“C12BB1D” is stored in the fault memory of the transverse lock control unit, re-program transverse lock
control unit.
Tool:
•
•
9900 - PIWIS Tester 3 with installed PIWIS Tester software version 41.000.000 (or higher)
installed
Battery charger with a current rating of at least 90 A. We recommend, for example, VAS 5908
battery charger 90A
Work
Procedure:
NOTICE
Voltage drop
•
Risk of irreparable damage to control unit
•
Risk of damage to control unit
•
Fault entries in the control unit
AfterSales
Aug 2, 2022
Page 1 of 4
3
Service
ENU 125/18
3975
Symptom-based workshop manual
•
Coding in the control unit is aborted
•
Malfunctions in control unit, even during programming
Before disconnecting the control unit, switch off ignition and remove ignition key.
Make sure that the power supply is not interrupted during programming.
Connect battery charger/power supply - Suitable for AGM Type batteries, recommended current
rating of 90A fixed voltage 13.5V to 14.5V.
1
Preliminary work:
1.1
Connect a battery charger with a current rating of at least 90 A.
1.2
Switch on the ignition using the original driver’s key. On vehicles with "Porsche
Entry &
Drive", do this by replacing the control panel in the ignition key with the original driver's key if
necessary.
NOTICE
Coding will be aborted if the WLAN connection is unstable.
•
An unstable WLAN connection can interrupt communication between PIWIS Tester 3 and the
vehicle communication module (VCI). As a result, coding/programming may be aborted.
During control unit coding/programming, always connect PIWIS Tester 3 to the vehicle
communication module (VCI) via the USB cable.
1.3
Connect 9900 - PIWIS Tester 3 with 41.000.000 software version installed to the
vehicle communication module (VCI) via the USB cable. Then connect the communication
module to the vehicle and switch on the PIWIS Tester.
1.4
On the PIWIS Tester start screen, call up the 'Diagnostics' application.
The vehicle type is then read out, the diagnostic application is started and the control unit
selection screen is populated.
Information
The procedure described here is based on the 9900 - PIWIS Tester 3 software version
37.400.010.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
2
Aug 2, 2022
Page 2 of 4
“Transverse lock” control unit re-program:
AfterSales
Service
Symptom-based workshop manual
2.1
125/18 ENU
3975
3
The basic procedure for programming a control unit is described in the Workshop Manual
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming
using the PIWIS Tester - section on “Programming”'.
Specific information on control unit programming in the context of this Technical
Information:
Required PIWIS Tester software version:
41.000.000 (or higher)
Type of control unit programming:
Control unit programming using the ‘Automatic
programming’ function of the transverse lock control
unit:
‘Transverse lock’ control unit –
‘Coding/programming’ menu – ‘Automatic
programming’ function.
Read and follow the information and instructions
on the PIWIS Tester during the guided programming
sequence.
During the programming sequence, the transverse
lock control unit is re-programmed and then automaticallyre-coded.
Programming sequence:
Do not interrupt programming and coding.
Documentation of the new software versions is then
backed up.
Programming time:
3 minutes
Software version programmed during this
programming for the transverse lock control
unit:
2,000
Procedure in the event of abnormal termination of control unit programming:
•
•
The details about the software version of the
programmed data record are based on the specified
PIWIS Tester software version. Please note that this
may be different in a higher version.
•
Procedure in the event of error messages
appearing during the programming
sequence:
Switch ignition off and then on again.
Select and erase fault memories. Workshop
Manual '9X00IN Basic instructions and procedure
for control unit programming using the PIWIS
Tester - section on “Rework”'
Repeat control unit programming by restarting
programming.
Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on “Troubleshooting”'.
AfterSales
Aug 2, 2022
Page 3 of 4
3
Service
ENU 125/18
3975
3
3
Symptom-based workshop manual
Perform transverse lock commissioning.
3.1
Select ‘Transverse lock’ control unit.
3.2
Select the Maintenance/repairs menu.
3.3
Perform the ‘Transverse lock commissioning’ procedure according to menu guidance.
Concluding work:
3.1
Read out and erase the fault memory.
Information
If there are still fault memory entries in individual control units, start the engine briefly and
then switch it off again. Wait for approx. 10 seconds before switching the ignition on again
and re-establish the connection between the PIWIS Tester and the vehicle. Then read out and
erase the fault memories of the affected control units again separately.
3.2
Switch off ignition.
3.3
Disconnect the PIWIS Tester from the vehicle.
3.4
On vehicles with Porsche
“Entry & Drive”, replace the original driver’s key in the ignition lock
with the control panel again.
3.5
Switch off and disconnect the battery charger.
End of remedial action.
Invoicing:
For documentation and warranty invoicing, enter the working position and PCSS encryption specified
below in the warranty claim:
APOS
Labor operation
39752550
Programming control unit for transverse lock
I No.
PCSS encryption:
Location (FES5)
39750
Transverse lock control unit
Damage type (SA4)
4045
Warning activated
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2022 Porsche
Cars North America, Inc.
Aug 2, 2022
Page 4 of 4
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