Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE

Subject: Cascadia Lane Assist Software
Models Affected: Specific model year 2019-2021 Freightliner Cascadia
model vehicles manufactured June 18, 2019 , through June 15, 2021.

General Information
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, is initiating Field
Service Campaign SF630A to modify the vehicles mentioned above.
Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity
of the steering wheel. ALA is an accessory system and the driver controlled steering function including power
steering is not affected.
The software will be updated to resolve the loss of ALA.
There are approximately 7,150 vehicles involved.
REVISION: The software level has been updated on the work instruction.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a
vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns
before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.
Please contact Warranty Campaigns for consideration of additional charges prior to performing the repair.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR261).

Replacement Parts
There are no replacement parts.
If our records show your dealership has ordered any vehicle(s) involved in campaign number SF630, a list of
the customers and vehicle identification numbers will be available on DTNAConnect.

Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Labor Allowance
Table 1 - Labor Allowance
Campaign
Number

Procedure

Time Allowed
(hours)

SRT Code

Corrective Action

SF630A

Lane Assist Software Update

0.6

996-F104A

12-Repair Recall/Campaign

Table 1

Page 1

Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE
IMPORTANT: When the campaign has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the gray completion sticker provided in the field service kit (Form WAR261). If
the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and
first attach the base completion label (Form WAR259). If a field service kit is not required or there is no completion sticker in the kit, write the campaign number on a blank sticker and attach it to the base completion label.

Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting
your claim through the Warranty system within 30 days of completing this campaign. Please reference the
following information in OWL:
• Claim type is Field Service Campaign.
• In the Campaign field, enter the campaign number and appropriate condition code (SF630-A).
• In the Primary Failed Part field, enter 25-SF630-000.
• In the Labor section, enter the appropriate SRT from the Labor Allowance Table. Administrative time will
be included automatically as SRT 939-6010A for 0.3 hours for all vehicles.
• The VMRS Component Code is F99-999-005 and the Cause Code is A1 - Campaign.
• This Field Service Campaign will terminate on October 31, 2022. Dealers will be notified of any changes
to the termination date via Important Campaign Information Letter posted on DTNAConnect.com.
IMPORTANT: OWL must be viewed prior to beginning work to ensure the vehicle is involved and the campaign
has not previously been completed. Also, check for a completion sticker before beginning work.
All claims must be submitted within 30 days of the repair and within 30 days of the termination date of the
campaign. U.S. and Canadian Dealers: All excess inventory to be returned to the PDC following the conclusion
of the campaign must be returned in resaleable condition to the Memphis PDC within 90 days from the
termination date. Please submit a PAR to request return to the Memphis PDC. (Canadian dealers should return
the kits to their facing PDC.). Export Distributors: Excess inventory is not returnable.
For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com/WSC, or Daimler Trucks Technical Support (DTTS) at (800) 385-4357, if you have any
questions or need additional information. Export distributors submit a Web inquiry or contact your International
Service Manager.

Page 2

Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A

Copy of Notice to Owners
Subject: Cascadia Lane Assist Software
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, is initiating Field
Service Campaign SF630A to modify specific model year 2019-2021 Freightliner Cascadia vehicles
manufactured June 18, 2019, through June 15, 2021.
Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity
of the steering wheel. ALA is an accessory system and the driver controlled steering function including power
steering is not affected.
The software will be updated to resolve the loss of ALA.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the campaign performed.
To locate an authorized dealer, go to Daimler-TrucksNorthAmerica.com/Contact-Us/. Scroll down to “Locate a
Dealer,” and select the appropriate brand. The campaign will take approximately one hour and will be performed
at no charge to you.
This Field Service Campaign will terminate on October 31, 2022. Please make sure the campaign is
completed prior to this date. Work completed after this date will be done at the customer’s expense.
As stated in the terms of your express limited warranty, Daimler Trucks North America LLC will not pay for any
damage caused by failure to properly maintain your vehicle. Daimler Trucks North America LLC considers the
work necessary under this campaign to be proper maintenance and will, therefore, not pay for any damage to
your vehicle caused by your failure to have the repairs that are the subject of this campaign performed in a
reasonable time.
Contact the Warranty Campaigns Department at (800) 547-0712, from 7 a.m. to 4 p.m. Pacific Time, Monday
through Friday, e-mail address [email protected], or Daimler Trucks Technical Support
(DTTS) at (800) 385-4357, if you have any questions or need additional information.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Page 3

Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE

Work Instructions
Subject: Cascadia Lane Assist Software
Models Affected: Specific model year 2019-2021 Freightliner Cascadia
model vehicles manufactured June 18, 2019, through June 15, 2021.
REVISION: The software level has been updated on the work instruction.

Programming the APS3
1.

Check the base label (Form WAR259) for a completion sticker for SF630 (Form WAR261) indicating this
work has been done. The base label is usually located on the passenger door about 12 inches (30 cm)
below the door latch. If a sticker is present, no work is needed. If there is no sticker, proceed with the next
step.

NOTE: This campaign updates the APS3 software to 000 448 72 00 (21.8.00) at the time of publication.
2.

Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.

IMPORTANT: To ensure good battery voltage during programming, it is recommended to connect an appropriate
battery charger to the vehicle batteries.
3.

Connect a battery charger to the vehicle batteries.

IMPORTANT: Make sure that DiagnosticLink® is updated to the latest version (8.14 SP3 at the time of publication, or newer) before programming the vehicle.
4.

Connect the vehicle to DiagnosticLink®.

5.

Turn the ignition ON, and make sure the default vehicle electronic control units (ECUs) are listed under the
‘Connections’ window at the bottom-left side of the screen.

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Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE
6.

Go to ‘Program Device,’ then select ‘Gather Server Data.’ Verify and select the vehicle identification number (VIN), then select ‘Download Data from Server.’ See Fig. 1 and Fig. 2.

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A. Select ‘Program Device.’
Fig. 1, Selecting Program Device

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A. Select ‘Download data from server.’
Fig. 2, Downloading Data from Server

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Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE

7.

When the data has finished downloading, select ‘Next.’ See Fig. 3.

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A. After the data has downloaded, select ‘Next.’
Fig. 3, Data Downloaded from Server

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Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE
NOTE: In DiagnosticLink, an ECU is called a ‘device.’
8.

Select the APS3 ECU to program. See Fig. 4.

9.

Select ‘Replace Device Setting with Server Configuration’ as shown in Fig. 4.

NOTE: ‘Latest’ is the last service record (may be older software) and ‘Newest’ is the most up to date software
available for the installed hardware. If the last service record is the most up to date software available, no ‘Newest’ record will be provided.
10.

Select ‘Newest’ under ‘Select the configuration to apply to the device,’ as shown in Fig. 4. and proceed to
next step.

A
B

C

D

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f120990

A. Select the ECU to program.
B. Select the programming operation to take place.

C. Select the configuration to apply to the device.
D. Select ‘Next.’

Fig. 4, Programming an ECU

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Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE
NOTE: If ‘Newest” is not available, check the current software version on APS3. If APS3 software is 000 448 72
00 (21.8.00) or newer, then an update to the APS3 is not necessary. Go to step 18. If ‘Newest’ is not available
and the APS3 software is not version 000 448 72 00 (21.8.00) or newer, contact Daimler Trucks Technical Support (DTTS) for guidance.
11.

Verify the VIN, hardware and software information, then select ‘Start’ to program the APS3. See Fig. 5.

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A. Select ‘Start’ to program the APS3.
Fig. 5, Starting the APS3 Programming

Page 8

Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE
NOTE: At the time of publication, Diagnosticlink is unable to program the VIN to the APS3.
12.

When programming is complete, the message ‘Success: Programming was successful’ will be displayed
on the screen indicating the APS3 ECU has been successfully updated.
If the ‘Compatibility Information’ window appears in DiagnosticLink, follow the substeps below. If the ’Compatibility Information’ window does not appear, go to the next step.
12.1 Print, or capture a screen shot of the ‘Compatibility Information’ window; an example of this window is
shown in Fig. 6.

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f120491

Fig. 6, Printing the Compatibility Information Window

12.2 If an ECU has a previous software version, program the ECU as follows.
• Select ‘Program Device’ on the left-hand side of the window. See Fig. 1.
• Select the ECU to program, then select the VIN. Select either ‘Newest’ or ‘Latest,’ then select
‘Next.’
• Verify the VIN and hardware part number, then select ‘Start’ to program the selected ECU.
• Repeat substep 12.2 for all incompatible ECUs, that require programming.
IMPORTANT: After programming, some fault codes may turn active, and some ECUs may not auto-connect.
Cycling the ignition may clear the faults and connect the ECUs.
NOTE: If connected to the internet, DiagnosticLink will automatically upload the service record to the server.
Otherwise, the service record will be uploaded to the server whenever DiagnosticLink is connected to the internet.
13.

Turn the ignition to the OFF position, unplug the diagnostic port, and restart DiagnosticLink. Wait for one
minute.

Page 9

Daimler Trucks
North America LLC

Field Service Campaign

October 2021
SF630A
REVISED NOTICE
NOTE: The action listed below will enable intelligent predictive powertrain control (IPPC) to start communicating
on roll call, and eliminate codes for the IPPC not communicating.
14.

Cycle the ignition three times, waiting 30 seconds between key OFF and key ON.

15.

Turn the key to the ON position for the fourth time, then connect the vehicle to DiagnosticLink.

NOTE: Active faults in other ECUs (Detroit Assurance components) could affect active lane assist (ALA) functionality. They need to be addressed outside the scope of this campaign.
16.

If any APS3 faults are active, troubleshoot them as required.

IMPORTANT:
• To avoid excess friction between the tires and the ground, the APS calibration should only be attempted
on a smooth shop floor. If multiple calibration attempts are unsuccessful, lift some weight off the front axle
using a jack, but make sure the tires are touching the ground.
Friction can also be reduced by using soapy water between the front tires and floor surface.
• When prompted in the calibration panel to turn the steering wheel, take time and proceed slowly. Turning
the steering wheel too fast can result in a failed calibration attempt.
• It may take multiple attempts to achieve a successful calibration. If a successful calibration cannot be
achieved after multiple attempts, contact Daimler Trucks Technical Support (DTTS) for further assistance.
17.

In the Actions menu, select the ‘Active Powersteering Alignment’ routine. Check the panel to determine if
calibration is required. See Fig. 7.
Are all the values displayed in green?
YES → Calibration is not required. Go to the next step.
NO → Perform active power steering (APS) calibration. For instructions, refer to Section 46.09 of the New
Cascadia Workshop Manual.
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1. Calibration Status
Fig. 7, Calibration Status

18.

Disconnect DiagnosticLink.

19.

Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for SF630
(Form WAR260), indicating this work has been completed.

Page 10