News Channel Update |

Vehicle Compliance & Analysis

TO: Mercedes-Benz Dealer Principals, General Managers, FROM: Gregory Gunther, Department Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Provide Charging Cable
DATE: August 5, 2022
MY22 EQS-Class (297 platform)

IMPORTANT SERVICE CAMPAIGN LAUNCH

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES (1-800-367-6372).

Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

News Channel Update |

Vehicle Compliance & Analysis

Service Campaign Launch Notification
Campaign No. :

Campaign Desc. :

2022060002

21P0699003

August 5, 2022
Provide Charging Cable

This is to notify you of the Service Campaign Launch to provide the charging cable in 764 Model Year (“MY”) 2022 EQS-Class (297
platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on August 5, 2022.

Background
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined
that on certain MY 2022 EQS-Class (297 platform) vehicles, the corresponding
charging cable was not provided in the vehicle.
MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will
provide the corresponding charging cable.
The remedy is available and can be performed as necessary.

Issue
What We’re Doing
Parts

Vehicles Affected
2022
EQS-Class

Vehicle Model Year(s)
Vehicle Model

Vehicle Populations
Total Recall Population

764

Total Vehicles in Dealer Inventory

0

Next Steps/Notes
AOMS/SOMS

AOMs – This recall may generate questions from your dealers.

While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES (1-800-367-6372).

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

Campaign No. 2022060002, August 2022

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model EQS-Class (297 platform)
Model Year 2022
Provide Charging Cable

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY
2022 EQS-Class (297 platform) vehicles, the corresponding charging cable was not provided with the
vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will provide the
corresponding charging cable.

Prior to performing this Campaign:


VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.



Please review the entire Campaign bulletin and follow the repair procedure exactly as described.

Approximately 764 vehicles are affected.
Order No. P-SC-2022060002
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Record

2

Provide charging cable as an aftermarket measure
Work Procedure

1. Provide charging cable in vehicle as an aftermarket measure.
__________________________________________________________________________________________________
Primary Parts Information
Qty.

Part Name

charging cable – Code B35

As required (1)*

Part Number

A 000 583 62 04

* The replacement parts must be determined according to the equipment variant for the vehicle identification number via
the parts process in the Xentry Portal.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage

Operation

Code

Number

06 990 03

02-0429

Description

Provide charging cable as an aftermarket measure

Labor Time
(hrs.)

0.1

Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be
reflected in this document.

P-SC-2022060002