CAMPAIGN
BULLETIN

SERVICE CAMPAIGN

Air Conditioner Condenser Pipe
Voluntary Emission Service Campaign
Reference: PC899
Date: August 5, 2022
Attention: Dealer Principal, Sales, Service & Parts Managers
REVISED August 5, 2022
Please discard earlier versions of this bulletin.
The announcement from July 22, 2022 has been revised to include the following:
• The parts restriction will be removed on the following parts and dealers will be able to order, as
needed, via normal ordering process beginning August 12, 2022.

•



92471-N823A

O-Ring



92472-N823A

Seal O-Ring



92477-6RR1A

O-Ring



92477-6RR2A

Seal O-Ring



62090-6TA0B Absorber-Energy, Front Bumper

The following part will remain on restriction and may be ordered via DBS.


92446-6SA0K Pipe Assembly

Affected Models/Years:
MY2022 Pathfinder (R53)

Affected
Population:
29,055

Dealer
Inventory:
6

SERVICE COMM
Activation date:

Stop Sale
In Effect

July 22, 2022

NO

*****Campaign Summary*****
Nissan is conducting a Voluntary Emission Service Campaign to correct a potential refrigerant leak on
specific model year 2022 Nissan Pathfinder vehicles identified in Service Comm and DBS National Service
History.
Affected vehicles may have reduced Air Conditioner (AC) cooling performance due to a refrigerant leak
caused by a seal manufacturing issue that has since been corrected.
The dealer will evacuate the Air Conditioner (AC) System, replace the AC Pipe and ancillary parts, and refill
with refrigerant.
Affected vehicles are not subject to stop sale.

CAMPAIGN ID: PC899 | REVISION 1

*****What Dealers Should Do*****
1. Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or
DBS National Service History – Open Campaigns I.D. PC899.
2.

Dealers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure
customer satisfaction.

3. Dealers should use NTB22-059 to correct any vehicles subject to this campaign.
4.

Once repaired, dealers should submit the claim using the claims coding provided, and release the
vehicle.

***** Release Schedule *****
Parts

The parts restriction will be removed on the following parts and dealers will be able
to order, as needed, via normal ordering process beginning August 12, 2022.
Part Number

Description

Quantity

92471-N823A

O-Ring

1

92472-N823A

Seal O-Ring

1

92477-6RR1A

O-Ring

1

92477-6RR2A

Seal O-Ring

1

62090-6TA0B

Absorber-Energy, Front Bumper

1

01553-0195U

Clip

1

999MPR1234YF

Refrigerant

Dealer Tire

999MPVC100YF

Compressor Oil

Dealer Tire

The following part will remain on restriction and may be ordered through DBS.
Part Number
92446-6SA0K

Description
Pipe Assembly

Quantity
1

Special
Tools
Repair

NOTE: Parts replaced under this campaign activity may be collected. It is important
for dealers to return parts applicable specifically to the VIN and repair order
identified.
• CONSULT III+
• AC Machine
• NTB22-059

Owner
Notification

Nissan will begin sending notifications to owners of all potentially affected vehicles in
August 2022, via U.S. Mail.

CAMPAIGN ID: PC899 | REVISION 1

***** Dealer’s Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History - Open Campaigns
using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of
this voluntary emission service campaign, which for any reason, enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles
in dealer inventory. If a VIN subject to this voluntary emissions service campaign was part of a dealer
trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service
completion.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Q.

Is this a Stop Sale?

A.

No.

Q.

Is this a safety recall?

A.

No.

Q.

What is the reason for this campaign?

A.

Nissan has determined that affected vehicles may be equipped with an Air Conditioning (AC)
condenser jump tube that may, in some situations, leak and lead to reduced AC performance
in your vehicle

Q.

What is the possible effect of the condition?

A.

Affected vehicles may have reduced Air Conditioner (AC) cooling performance.

Q.

What will be the corrective action?

A.

The dealer will evacuate the Air Conditioner (AC) System, replace the AC Pipe and ancillary parts,
and refill with refrigerant.

Q.

How long will the corrective action take?

A.

This service, which is conducted at no charge to you for parts and labor, could take up to one and
a half (1.5) hours to complete. However, your Nissan dealer may require your vehicle for a longer
period of time based upon their work schedule.

CAMPAIGN ID: PC899 | REVISION 1

Q.

When will vehicle owners be notified?

A.

Nissan will begin sending notifications to affected owners in August 2022, via U.S. Mail.

Q.

Are parts readily available?

A.

Yes, parts are on restriction and may be ordered through DBS.

Q.

Will a rental vehicle be provided while the dealer is servicing the vehicle?

A.

Please consult your dealer for alternate transportation availability while your vehicle is being
serviced. Rental is available upon customer request, while parts are on order.
EXPENSE CODE

DESCRIPTION

502

Rental Expense

AMOUNT
$156 (Max)

Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional
expense is required. Please refer to the Goodwill Rental Guidelines in the APRM for
detailed information regarding application of rental reimbursement.

Q.

Is my vehicle safe to drive?

A.

Yes.

Q.

Is there anything owners can do to mitigate the condition?

A.

No.

Q.

Is there any charge for this repair?

A.

No, the remedy will be performed for the customer free of charge for parts and labor.

Q.

Will I have to take my vehicle back to the selling dealer to have the service performed?

A.

No, any authorized Nissan dealer is able to perform this service campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective
action completed.

CAMPAIGN ID: PC899 | REVISION 1

Q.

I have a 2022 Pathfinder but did not receive a letter, how can I tell if my vehicle is affected?

A.

Please give me your vehicle identification number (VIN) so that I can check if your vehicle is
affected in this campaign.

Q.

What model year vehicles are involved?

A.

Specific model year 2022 Nissan Pathfinder vehicles manufactured between May 4, 2021 to
November 19, 2021 at the Smyrna, TN plant are affected.

Q.

Are you experiencing this condition on any other Nissan (or Infiniti) models?

A.

Yes, the 2022 INFINITI QX60.

Revision History:
Date
July 22, 2022

Announcement
Original

Purpose
New campaign announcement

August 5, 2022

REVISION 1

Parts restriction lifted on certain parts

CAMPAIGN ID: PC899 | REVISION 1